DSP8.8 Set Manual
© 2017 Phoenix Gold • www.phoenixgold.com
No power at DSP
• Check DSP main fuse (yellow fuse holder)
• Check vehicle battery voltage
• Check DSP harness for a secure and low resistance ground point
• Check Autoremote status. The status should be set to "off" if using remote input wire. If this feature is on,
the DSP IS waiting for an audio signal trigger from Hi-level or RCA inputS.
Low Volume while streaming from smart device
• Check device volume or streaming app volume
• Check DRC volume level
No Wi-Fi network available
• Wi-Fi signal could be blocked or shielded due to installation, move DRC to another location
• Restart DRC/Wi-Fi module by cycling power to the DSP
Wi-Fi connection is not stable
• DRC/Wi-Fi module cables must be extended as much as possible. DO NOT bundle excess cable near
the DSP brain.
• Check if nearby Wi-Fi networks are transmitting on the same or neighbor channels. If so, configure the
Wi-Fi module to another channel. Keep 5 channels distance to any other strong Wi-Fi network. 11
channels are available.
• Always check to see if your app firmware is up to date
DSP app message “IN CONNECTION”
• DRC/Wi-Fi module is connected to another device already. Disconnect all device connections and
reconnect with one device only.
• Close DSP8.8 app
• Cycle DSP power to restart it
• Reconnect DSP8.8 app
Data connection to DSP not stable
• Data connection to DSP is active only when DSP App is active. Data connection is terminated on
iOS and Android devices as soon as App is working in background
• Check if other apps in background may access the Wi-Fi data connection and terminate these Apps.
No data connection to DSP, while Wi-Fi network connection is established successfully
• Use another USB cable
• Restart DRC/Wi-Fi module by cycling power to the DSP
• Try hard wired connection with Mac, Windows PC or Android tablet with high quality Micro-USB cable.
DSP8.8
Phoenix Gold is a Power Brand of AAMP Global.
Phoenix Gold Product Warranty
LIMITED WARRANTY ON DIGITAL SIGNAL PROCESSORS
Phoenix Gold warrants this product to be free of defects in materials and workmanship for a period of one (1) year from the original date of purchase.
This warranty is not transferable and applies only to the original purchaser from an authorized Phoenix Gold dealer in the United States of America
only. Should service be necessary under this warranty for any reason due to manufacturing defect or malfunction, Phoenix Gold will (at its discretion)
repair or replace the defective product with new or remanufactured product at no charge.
Damage caused by the following is not covered
under warranty: accident, misuse, abuse, product modification or neglect, failure to follow installation instructions, unauthorized repair attempts,
misrepresentations by the seller. This warranty does not cover incidental or consequential damages and does not cover the cost of removing or
reinstalling the unit(s). Cosmetic damage due to accident or normal wear and tear is not covered under warranty.
INTERNATIONAL WARRANTIES:
Products purchased outside the United States of America are covered only by that country’s Authorized Phoenix Gold reseller and not by Phoenix
Gold. Consumers needing service or warranty information for these products must contact that country’s reseller for information.
DSP Troubleshooting
DSP8.8
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