Problem
Solution
My skin is reacting to
treatment with the
appliance.
This treatment may lead to mild redness directly after the treatment.
You may experience a warm, tingly sensation during the treatment.
These effects usually disappear within several minutes and are generally
experienced as pleasant. It is possible that you experience dry or flaky
skin, prolonged redness or swelling. In that case you may have pressed
the appliance too hard on your face or treated the same area too many
times. Try to exert less pressure onto the appliance during the next
treatment or treat the area fewer times. In rare cases the appliance may
cause a bruise or blister, scratch or pigmentation change. Almost all skin
reactions will disappear within a week, pigmentation change will decrease
within several weeks or a few months. To avoid possible side effects, use
a day cream with sun protection factor or a sun protection cream after
the treatment. This helps to avoid sunburn. The appliance has been tested
and confirmed safe for use when used as described in the user manual.
Medicines or products and their possible side effects can affect individual
people in different ways. Since there is always the possibility that a rare
or previously unknown side effect may occur with the use of this
appliance or any other product, please contact the Philips Consumer
Care Centre in case you experience a side effect which is not mentioned
above.
It is difficult to slide
the appliance over my
skin/I do not feel the
suction/ the effect
seems to be less than
after previous
treatments.
Check if the filter is clogged. Clean the treatment tip by rinsing it under
the tap. If the exfoliation ring is dirty, let the tip soak in hot water with
washing-up liquid for 5-10 minutes. You can use the cleaning brush to
clean it. Make sure you clean the filter with the treatment tip upside
down to rinse off any dirt left in the filter. Dry the treatment tip with a
lint-free towel or let it air-dry. Check if you can feel the suction of the
appliance when the treatment tip is taken off: you remove the tip and
then switch on the appliance. When you put your finger on the hole,
you should be able to feel the suction. If you do not feel the suction,
the appliance might be broken. Please contact your Philips Consumer
Care Centre.
I have trouble keeping
the suction on my
forehead.
Try different ways of holding the appliance in order to find the right
angle of the treatment tip with the forehead for good skin contact.
Make sure to move the appliance slowly over the forehead. You can try
to hold your hand still and move your head instead.
ENGLISH
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