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24

8.Troubleshooting & FAQs

Horizontal flicker appears

•  Adjust the image using the “Auto” 

function in OSD Main Controls. 

•  Eliminate the vertical bars using 

the Phase/Clock of Setup in OSD 
Main Controls. It is valid only in VGA 
mode.

Image appears blurred, indistinct or too 
dark

•  Adjust the contrast and brightness 

on On-Screen Display.

An "after-image", "burn-in" or "ghost 
image" remains after the power has 
been turned off.

•  Uninterrupted display of still or static 

images over an extended period 
may cause "burn in", also known as 
"after-imaging " or "ghost imaging", 
on your screen. "Burn-in", "after-
imaging", or "ghost imaging" is a 
well-known phenomenon in LCD 
panel technology. In most cases, 
the "burned in" or "after-imaging" 
or "ghost imaging" will disappear 
gradually over a period of time after 
the power has been switched off. 

•  Always activate a moving screen 

saver program when you leave your 
monitor unattended. 

•  Always activate a periodic screen 

refresh application if your LCD 
monitor will display unchanging 
static content.

•  Failure to activate a screen saver, or 

a periodic screen refresh application 
may result in severe “burn-in” or 
“after-image” or “ghost image” 
symptoms that will not disappear 
and cannot be repaired. The 
damage mentioned above is not 
covered under your warranty.

Image appears distorted. Text is fuzzy or 
blurred. 
•  Set the PC’s display resolution 

to the same mode as monitor’s 
recommended screen native 
resolution.

Green, red, blue, dark, and white dots 
appears on the screen

•  The remaining dots are normal 

characteristic of the liquid crystal 
used in today’s technology, Please 
refer the pixel policy for more detail. 

* The "power on" light is too strong and 
is disturbing 

You can adjust “power on” light using 
the power LED Setup in OSD main 
Controls.

For further assistance, refer to the 
Service contact information listed in 
Important information manual and 
contact Philips customer service 
representative.

* Functionality different according to 
display.

Содержание V line 272V8A/00

Страница 1: ...www philips com welcome V line 271V8 272V8 EN User manual 1 Customer care and warranty 19 Troubleshooting FAQs 23 ...

Страница 2: ...he monitor 7 2 3 Remove the Base Assembly for VESA Mounting 10 3 Image Optimization 11 3 1 SmartImage 11 3 2 SmartContrast 12 4 Adaptive Sync 13 5 Technical Specifications 14 5 1 Resolution Preset Modes 17 6 Power Management 18 7 Customer care and warranty 19 7 1 Philips Flat Panel Monitors Pixel Defect Policy 19 7 2 Customer Care Warranty 22 8 Troubleshooting FAQs 23 8 1 Troubleshooting 23 8 2 Ge...

Страница 3: ...nd damage to the monitor Remove any object that could fall into ventilation holes or prevent proper cooling of the monitor s electronics Do not block the ventilation holes on the cabinet When positioning the monitor make sure the power plug and outlet are easily accessible If turning off the monitor by detaching the power cable or DC power cord wait for 6 seconds before attaching the power cable o...

Страница 4: ...ean your monitor To avoid the risk of shock or permanent damage to the set do not expose the monitor to dust rain water or excessive moisture environment If your monitor gets wet wipe it with dry cloth as soon as possible If foreign substance or water gets in your monitor please turn the power off immediately and disconnect the power cord Then remove the foreign substance or water and send it to t...

Страница 5: ...normally or you are not sure what procedure to take when the operating instructions given in this manual have been followed 1 2 Notational Descriptions The following subsections describe notational conventions used in this document Notes Cautions and Warnings Throughout this guide blocks of text may be accompanied by an icon and printed in bold or italic type These blocks contain notes cautions or...

Страница 6: ...been omitted We have done our utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative Taking back Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization s ...

Страница 7: ... Register your product and get support at www philips com welcome S line V line 272V8 2 0 1 9 T O P V i c t o r y I n v e s t m e n t L t d A ll rights reserved Unauthorized duplication is a violation of applicable laws M ade and p r i n t e d i n C h i n a V e r s i o n This product has been manufactured by and is sold under the responsibility of Top Victory Investments Ltd and Top Victory Invest...

Страница 8: ...udio input 6 Earphone output 7 Kensington anti theft lock Connect to PC 1 Connect the power cord to the back of the monitor firmly 2 Turn off your computer and unplug its power cable 3 Connect the monitor signal cable to the video connector on the back of your computer 4 Plug the power cord of your computer and your monitor into a nearby outlet 5 Turn on your computer and monitor If the monitor di...

Страница 9: ...Change the signal input source Return to previous OSD level SmartImage There are multiple selections Standard Internet Game EasyRead LowBlue Mode 272V8A 7 6 2 5 4 3 1 Switch monitor s power ON and OFF Access the OSD menu Confirm the OSD adjustment Adjust the OSD menu Adjust the speaker volume Change the signal input source Return to previous OSD level SmartImage There are multiple selections Stand...

Страница 10: ...k your way around the different adjustments later on Off Fast Faster Fastest Off Main menu Sub menu Picture OSD Settings Setup Language Color Input Picture Format Brightness Contrast Horizontal Vertical Transparency OSD Time Out H Position Auto V Position Phase Clock Reset Information Color Temperature sRGB VGA HDMI 1 4 DisplayPort 272V8A SmartResponse SmartContrast English Deutsch Español Ελληνικ...

Страница 11: ...ce at its native resolution 1920 1080 60 Hz When the monitor is powered on at a different resolution an alert is displayed on screen Use 1920 1080 60 Hz for best results Display of the native resolution alert can be switched off from Setup in the OSD On Screen Display menu Physical Function Tilt 20 ...

Страница 12: ... Place the monitor face down on a smooth surface Pay attention not to scratch or damage the screen 2 Press the release button to detach the base stand away from the base column 2 1 3 Press the release button to detach the base column 3 Note This monitor accepts a 100mm x 100mm VESA Compliant mounting interface VESA Mounting Screw M4 Always contact manufacturer for wall mount installation 100mm 100...

Страница 13: ... displayed all in real time with the press of a single button How to enable SmartImage 1 Press to launch the SmartImage on screen display 2 Keep pressing to toggle among Standard Internet Game EasyRead LowBlue Mode 3 The SmartImage on screen display will remain on screen for 5 seconds or you can also press OK to make confirmation There are multiple selections Standard Internet Game EasyRead LowBlu...

Страница 14: ...amically analyzes displayed content and automatically optimizes a Monitor s contrast ratio for maximum visual clarity and viewing enjoyment stepping up backlighting for clearer crisper and brighter images or dimming backlighting for clear display of images on dark backgrounds Why do I need it You want the very best visual clarity and viewing comfort for every type of content SmartContrast dynamica...

Страница 15: ...rames per second are reduced with v sync too AMD Adaptive Sync technology eliminates all of these problems by letting the GPU update the monitor the moment a new picture is ready leaving gamers with unbelievably smooth responsive tearing free games Followed by the graphic card that are compatible Operating system Windows 10 8 1 8 7 Graphic Card R9 290 300 Series R7 260 Series AMD Radeon R9 300 Ser...

Страница 16: ...ree YES LowBlue Mode YES EasyRead YES Adaptive Sync YES Connectivity Signal Input Output 271V8 VGA Analog HDMI Digital 272V8A VGA Analog HDMI Digital DP Digital Input Signal Separate Sync Sync on Green Audio In Out 271V8 HDMI audio out 272V8A audio in Earphone output Convenience Built in speaker 272V8A 2 W x 2 User Convenience 271V8 272V8A OSD Languages English German Spanish Greek French Italian ...

Страница 17: ...0V AC 50 60Hz Power 272V8A Consumption AC Input Voltage at 100VAC 60Hz AC Input Voltage at 115VAC 60Hz AC Input Voltage at 230VAC 50Hz Normal Operation 26 40 W typ 26 50 W typ 26 60 W typ Sleep Standby 0 5 W 0 5 W 0 5 W Off 0 3 W 0 3 W 0 3 W Heat Dissipation AC Input Voltage at 100VAC 60Hz AC Input Voltage at 115VAC 60Hz AC Input Voltage at 230VAC 50Hz Normal Operation 90 10 BTU hr typ 90 44 BTU h...

Страница 18: ...ge Non operation 20 C to 60 C Relative humidity Non operation 10 to 90 Atmospheric pressure Non operation 500 to 1060hPa Environmental and energy ROHS YES Packaging 100 recyclable Specific Substances 100 PVC BFR free housing Compliance and standards Regulatory Approvals 271V8 CCC CECP CEL 272V8A CE RCM CB GS ERGO CU EAC EPA TCO Cabinet Color White Black Finish Texture Note This data is subject to ...

Страница 19: ...0x480 59 94 35 00 640x480 66 67 37 86 640x480 72 81 37 50 640x480 75 00 37 88 800x600 60 32 46 88 800x600 75 00 48 36 1024x768 60 00 60 02 1024x768 75 03 63 89 1280x1024 60 02 79 98 1280x1024 75 03 55 94 1440x900 59 89 70 64 1440x900 74 98 65 29 1680x1050 59 95 67 50 1920x1080 60 00 83 89 1920x1080 74 97 Note Please notice that your display works best at native resolution of 1920 x 1080 60Hz For b...

Страница 20: ...Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 21 00 W typ 29 30 W Max White Sleep Standby OFF No No 0 5 W typ White blink Off OFF 0 3 W typ OFF 272V8A Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 26 50 W typ 35 30 W Max White Sleep Standby OFF No No 0 5 W typ White blink Off OFF 0 3 W typ OFF The follo...

Страница 21: ...be defective Furthermore Philips sets even higher quality standards for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide Sub pixels pixels Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are ...

Страница 22: ...ixel or sub pixel defects exceeding the tolerances listed in the following tables Two adjacent lit sub pixels Red Blue Purple Red Green Yellow Green Blue Cyan Light Blue Three adjacent lit sub pixels one white pixel Note A red or blue bright dot must be more than 50 percent brighter than neighboring dots while a green bright dot is 30 percent brighter than neighboring dots Black Dot Defects Black ...

Страница 23: ...otal bright dot defects of all types 3 BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 5 or fewer 2 adjacent dark subpixels 2 or fewer 3 adjacent dark subpixels 0 Distance between two black dot defects 15mm Total black dot defects of all types 5 or fewer TOTAL DOT DEFECTS ACCEPTABLE LEVEL Total bright or black dot defects of all types 5 or fewer Note 1 or 2 adjacent sub pixel defects 1 dot defe...

Страница 24: ... required repairs under the offered extended warranty package we will find alternative solutions for you if possible up to the extended warranty period you have purchased Please contact our Philips Customer Service Representative or local contact center by Consumer care number for more details Philips Customer Care Center number listed below Local Standard Warranty Period Extended Warranty Period ...

Страница 25: ...art Guide Check to see if the monitor cable has bent pins Make sure the computer is turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of smoke or sparks Do not perform any trou...

Страница 26: ...r monitor unattended Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content Failure to activate a screen saver or a periodic screen refresh application may result in severe burn in or after image or ghost image symptoms that will not disappear and cannot be repaired The damage mentioned above is not covered under your warranty Image appears...

Страница 27: ...he drivers inf and icm Ans These are the driver files for your monitor Follow the instructions in your user manual to install the drivers Your computer may ask you for monitor drivers inf and icm files or a driver disk when you first install your monitor Follow the instructions to insert the companion CD ROM included in this package Monitor drivers inf and icm files will be installed automatically...

Страница 28: ...o any PC workstation or Mac Ans Yes All Philips LCD monitors are fully compatible with standard PCs Macs and workstations You may need a cable adapter to connect the monitor to your Mac system Please contact your Philips sales representative for more information Q10 Are Philips LCD monitors Plug and Play Ans Yes the monitors are Plug and Play compatible with Windows 10 8 1 8 7 Mac OSX Q11 What is ...

Страница 29: ...Your LCD monitor works best at its native resolution of 1920 x 1080 60 Hz For best display please use this resolution Q13 How to unlock lock my hot key Ans Please press for 10 seconds to unlock lock the hot key by doing so your monitor pops out Attention to show the unlock lock status as shown below illustrators ...

Страница 30: ...e responsibility of Top Victory Investments Ltd and Top Victory Investments Ltd is the warrantor in relation to this product Philips and the Philips Shield Emblem are regis tered trademarks of Koninklijke Philips N V and are used under license Specifications are subject to change without notice Version M827xV1T ...

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