Service Modes, Error Codes, and Fault Finding
5.
Figure 5-6 Factory mode menu, Sound
Figure 5-7 Factory mode menu, Other
Figure 5-
8
Factory mode menu, Info
How to EXIT
Choose “EXIT”, then press the “MENU” button on the remote
control.
5.2.2
Customer Service Mode (CSM)
Purpose
When a customer is having problems with his TV-set, he can
call his dealer or the Customer Help desk. The service
technician can then ask the customer to activate the CSM, in
order to identify the status of the set. Now, the service
technician can judge the severity of the complaint. In many
cases, he can advise the customer how to solve the problem,
or he can decide if it is necessary to visit the customer. The
CSM is a read only mode; therefore, modifications in this mode
are not possible.
How to Activate CSM
Key in the code “
123654
” via the standard RC transmitter.
Contents of CSM
Figure 5-9 CSM Menu
I_179
3
0_060.ep
s
24040
8
I_179
3
0_061.ep
s
24040
8
I_179
3
0_061.ep
s
24040
8
I_179
3
0_062.ep
s
24040
8
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