guarantee & service
If you need service or information or if you have a problem, please visit
the Philips website at
www.philips.com
or contact the Philips Consumer
Care Centre in your country (you find its phone number in the
worldwide guarantee leaflet). If there is no Consumer Care Centre in
your country, go to your local Philips dealer.
Troubleshooting
This chapter summarises the most common problems you could
encounter with the appliance. If you are unable to solve the problem with
the information below, contact the Philips Consumer Care Centre in your
country.
Problem
Possible cause
Solution
The
appliance
does not
work.
There is a power
failure or the
socket to which
the appliance is
connected is not
live.
Check if the power supply works. If
it does, plug in another appliance to
check whether the socket is live.
The mains cord is
damaged
If the mains cord is damaged, you
must have it replaced by Philips, a
service centre authorised by Philips
or similarly qualified persons in
order to avoid a hazard.
EnglisH
10
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