- For the appliance to be used correctly, the user
should strictly adhere to all instructions included in
the user manual and should abstain from any
actions or uses that are described as undesired or
which are warned against in the user manual.
- These guarantee restrictions do not affect your
statutory rights.
Troubleshooting
This chapter summarises the most common problems
you could encounter with the appliance. If you are
unable to solve the problem with the information
frequently asked questions or contact the Consumer
Care Centre in your country.
Problem
Possible cause
Solution
The appli
ance does not
shave as well as
it used to.
The shaving heads are
damaged or worn.
Replace the shaving heads
(see 'Replacement').
Hairs or dirt obstruct the
shaving heads.
Clean the shaving heads
(see 'Cleaning and
maintenance') by
following steps of the
thorough cleaning
method.
The appliance
does not work
when I press the
on/off button.
The appliance is still
attached to the power
outlet. For safety reasons,
the appliance can only be
used without cord.
Unplug the appliance and
press the on/off button to
switch on the appliance.
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