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8.Troubleshooting & FAQs

Q12: Why is my Display not showing

sharp text,

and is displaying

jagged characters?

Ans.: Your LCD monitor works best at

its native resolution of 1920 x
1080. For best display, please
use this resolution.

Q13: How to unlock/lock my hot key?

Ans.: Please press

for 10

seconds to unlock/lock the hot
key, by doing so, your monitor
pops out “Attention” to show
the unlock/lock status as shown
below illustrators.

  

  

Q14: Where can I find Regulation

& Service Information Manual
mentioned in EDFU?

Ans.: Regulation & Service Information

Manual can be download on the
Philips website support page.

Содержание S Line 241S9

Страница 1: ...www philips com welcome S Line 241S9 EN User manual 1 Customer care and warranty 18 Troubleshooting FAQs 22 ...

Страница 2: ...he monitor 6 2 3 Remove the Base Assembly for VESA Mounting 8 3 Image Optimization 10 3 1 SmartImage 10 3 2 SmartContrast 11 4 Adaptive Sync 12 5 Technical Specifications 13 5 1 Resolution Preset Modes 16 6 Power Management 17 7 Customer care and warranty 18 7 1 Philips Flat Panel Monitors Pixel Defect Policy 18 7 2 Customer Care Warranty 21 8 Troubleshooting FAQs 22 8 1 Troubleshooting 22 8 2 Gen...

Страница 3: ...t may result in discoloration and damage to the monitor Keep the display away from oil Oil may damage the plastic cover of the display and void the warranty Remove any object that could fall into ventilation holes or prevent proper cooling of the monitor s electronics Do not block the ventilation holes on the cabinet When positioning the monitor make sure the power plug and outlet are easily acces...

Страница 4: ...not lift the monitor by placing your hand or fingers on the LCD panel Oil based cleaning solutions may damage the plastic parts and void the warranty Unplug the monitor if you are not going to use it for an extensive period of time Unplug the monitor if you need to clean it with a slightly damp cloth The screen may be wiped with a dry cloth when the power is off However never use organic solvent s...

Страница 5: ...ransportation information please refer to Technical Specifications Do not leave your monitor in a car trunk under direct sun light Note Consult a service technician if the monitor does not operate normally or you are not sure what procedure to take when the operating instructions given in this manual have been followed 1 2 Notational Descriptions The following subsections describe notational conve...

Страница 6: ...been omitted We have done our utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative Taking back Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization s ...

Страница 7: ... com welcome V line S Line 241S9 Different according to region Install the base 1 Place the monitor face down on soft and smooth surface taking care to avoid scratching or damaging the screen Attach Slide the base column with the monitor until it clicks into position 2 Hold the monitor base stand with both hands and firmly insert the base stand into the base column ...

Страница 8: ...ck of your computer 4 Plug the power cord of your computer and your monitor into a nearby outlet 5 Turn on your computer and monitor If the monitor displays an image installation is complete 2 2 Operating the monitor Description of the control buttons 7 6 2 5 4 3 1 Switch monitor s power ON and OFF Access the OSD menu Confirm the OSD adjustment Adjust the OSD menu Adjust the brightness level Chang...

Страница 9: ...is display has DPS for ECO design the default setting is ON mode it makes the screen looks slightly dim for optimum brightness enter to the OSD to set DPS to OFF mode Off Fast Faster Fastest Off Main menu Sub menu Picture OSD Setting Setup Language Color Input Picture Format Brightness Contrast Horizontal Vertical Transparency OSD Time Out H Position Auto V Position Phase Clock Reset Information C...

Страница 10: ...otential screen damage such as panel peeling ensure that the monitor does not tilt downward by more than 5 degrees Do not press the screen while adjusting the angle of the monitor Grasp only the bezel 2 3 Remove the Base Assembly for VESA Mounting Before you start disassembling the monitor base please follow the instructions below to avoid any possible damage or injury 1 Place the monitor face dow...

Страница 11: ...contact manufacturer for wall mount installation 100mm 100mm 5 0 90 Display design may differ from those illustrated Warning To avoid potential screen damage such as panel peeling ensure that the monitor does not tilt downward by more than 5 degrees Do not press the screen while adjusting the angle of the monitor Grasp only the bezel ...

Страница 12: ... displayed all in real time with the press of a single button How to enable SmartImage 1 Press to launch the SmartImage on screen display 2 Keep pressing to toggle among Standard Internet Game EasyRead LowBlue Mode 3 The SmartImage on screen display will remain on screen for 5 seconds or you can also press OK to make confirmation There are multiple selections Standard Internet Game EasyRead LowBlu...

Страница 13: ...amically analyzes displayed content and automatically optimizes a Monitor s contrast ratio for maximum visual clarity and viewing enjoyment stepping up backlighting for clearer crisper and brighter images or dimming backlighting for clear display of images on dark backgrounds Why do I need it You want the very best visual clarity and viewing comfort for every type of content SmartContrast dynamica...

Страница 14: ...rames per second are reduced with v sync too AMD Adaptive Sync technology eliminates all of these problems by letting the GPU update the monitor the moment a new picture is ready leaving gamers with unbelievably smooth responsive tearing free games Followed by the graphic card that are compatible Operating system Windows 10 8 1 8 7 Graphic Card R9 290 300 Series R7 260 Series AMD Radeon R9 300 Ser...

Страница 15: ...ES Connectivity Signal Input Output VGA x 1 HDMI x 1 Audio In Out HDMI audio out Sync Input Separate Sync Sync on Green Convenience User Convenience OSD Languages English German Spanish Greek French Italian Hungarian Dutch Portuguese Brazil Portuguese Polish Russian Swedish Finnish Turkish Czech Ukranian Simplified Chinese Traditional Chinese Japanese Korean Other Convenience VESA mount 100x100mm ...

Страница 16: ...mode 0 3 W 0 3 W 0 3 W Off mode 0 3 W 0 3 W 0 3 W Heat Dissipation AC Input Voltage at 100VAC 60Hz AC Input Voltage at 115VAC 60Hz AC Input Voltage at 230VAC 50Hz Normal Operation 67 58 BTU hr typ 66 55 BTU hr typ 67 58 BTU hr typ Sleep Standby mode 1 02 BTU hr 1 02 BTU hr 1 02 BTU hr Off mode 1 02 BTU hr 1 02 BTU hr 1 02 BTU hr Power LED indicator On mode White Standby Sleep mode White blinking P...

Страница 17: ... Relative humidity Non operation 10 to 90 Atmospheric pressure Non operation 500 to 1060hPa Environmental and energy ROHS YES Packaging 100 recyclable Specific Substances 100 PVC BFR free housing Cabinet Color White Black Finish Texture Note This data is subject to change without notice Go to www philips com support to download the latest version of leaflet ...

Страница 18: ...5 00 640x480 66 67 37 86 640x480 72 81 37 50 640x480 75 00 37 88 800x600 60 32 46 88 800x600 75 00 48 36 1024x768 60 00 60 02 1024x768 75 03 63 89 1280x1024 60 02 79 98 1280x1024 75 03 55 94 1440x900 59 89 70 64 1440x900 74 98 65 29 1680x1050 59 95 67 50 1920x1080 60 00 83 89 1920x1080 74 97 Note Please notice that your display works best at native resolution of 1920 x 1080 For best display qualit...

Страница 19: ...1S9 Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 19 1 W typ White Sleep Standby mode OFF No No 0 3 W White blink Off mode OFF 0 3 W OFF 241S9L Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 19 5 W typ White Sleep Standby mode OFF No No 0 3 W White blink Off mode OFF 0 3 W OFF The following setup i...

Страница 20: ...be defective Furthermore Philips sets even higher quality standards for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide Sub pixels pixels Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are ...

Страница 21: ...een Yellow Green Blue Cyan Light Blue Three adjacent lit sub pixels one white pixel Note A red or blue bright dot must be more than 50 percent brighter than neighboring dots while a green bright dot is 30 percent brighter than neighboring dots Black Dot Defects Black dot defects appear as pixels or sub pixels that are always dark or off That is a dark dot is a sub pixel that stands out on the scre...

Страница 22: ... lit subpixel 3 2 adjacent lit subpixels 1 3 adjacent lit subpixels one white pixel 0 Distance between two bright dot defects 15mm Total bright dot defects of all types 3 BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 5 or fewer 2 adjacent dark subpixels 2 or fewer 3 adjacent dark subpixels 0 Distance between two black dot defects 15mm Total black dot defects of all types 5 or fewer TOTAL DOT ...

Страница 23: ... responsible for all costs accrued If the Certified Service Partner cannot perform the required repairs under the offered extended warranty package we will find alternative solutions for you if possible up to the extended warranty period you have purchased Please contact our Philips Customer Service Representative or local contact center by Consumer care number for more details Philips Customer Ca...

Страница 24: ...art Guide Check to see if the monitor cable has bent pins Make sure the computer is turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of smoke or sparks Do not perform any trou...

Страница 25: ...or unattended Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content Failure to activate a screen saver or a periodic screen refresh application may result in severe burn in or after imaging or ghost imaging symptoms that will not disappear and cannot be repaired The damage mentioned above is not covered under your warranty Image appears di...

Страница 26: ... Ans These are the driver files for your monitor Your computer may ask you for monitor drivers inf and icm files when you first install your monitor Follow the instructions in your user manual monitor drivers inf and icm files will be installed automatically Q4 How do I adjust the resolution Ans Your video card graphic driver and monitor together determine the available resolutions You can select ...

Страница 27: ...ly compatible with standard PCs Macs and workstations You may need a cable adapter to connect the monitor to your Mac system Please contact your Philips sales representative for more information Q10 Are Philips LCD monitors Plug and Play Ans Yes the monitors are Plug and Play compatible with Windows 10 8 1 8 7 Mac OSX Q11 What is Image Sticking or Image Burn in or After Image or Ghost Image in LCD...

Страница 28: ...y please use this resolution Q13 How to unlock lock my hot key Ans Please press for 10 seconds to unlock lock the hot key by doing so your monitor pops out Attention to show the unlock lock status as shown below illustrators Q14 Where can I find Regulation Service Information Manual mentioned in EDFU Ans Regulation Service Information Manual can be download on the Philips website support page ...

Страница 29: ...e responsibility of Top Victory Investments Ltd and Top Victory Investments Ltd is the warrantor in relation to this product Philips and the Philips Shield Emblem are regis tered trademarks of Koninklijke Philips N V and are used under license Specifications are subject to change without notice Version M9241SE1T ...

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