Problem
Possible cause
Solution
The appliance is
not suitable for
your skin colour.
Do not use the appliance if you have a very dark skin.
Do not use it either if your body hair is light blond, red,
grey or white.
The treated areas
become red after the
treatment.
Slight redness
is harmless and
normal and
disappears quickly.
No action required.
The skin reaction after
the treatment lasts
longer than usual.
You have used
a light intensity
which is too high
for you.
Select a lower light intensity the next time. See chapter
‘Preparing for use’, section ‘Setting the light intensity.
If the skin reaction lasts longer than 3 days, contact
your doctor.
The hair-removal results
are not satisfactory.
You have used
a light intensity
which is too low
for you.
Select a higher light intensity the next time.
You did not make
enough overlaps
when you used
the appliance.
For proper hair-removal results, you have to make
overlaps when you use the appliance. See chapter
‘Using the appliance’, step 11.
You do not use
the appliance
as often as
recommended.
To remove all hairs successfully and to prevent the
hair root from becoming active again, the treatments
have to be repeated once every two weeks for the
first two months. To ensure that your skin stays smooth
and hair-free, we advise you to repeat the treatment
every four to six weeks. The time between treatments
may vary based on your individual hair regrowth and
also across different body areas. If too many hairs
grow back between treatments, simply shorten the
treatment interval again, but do not treat any area
more often than once every two weeks. When you use
the appliance more frequently than recommended, you
do not increase the effectiveness but you do increase
the risk of skin reactions.
The appliance is
not suitable for
your hair or skin
colour.
Do not use the appliance if your body hair is light
blond, red, grey or white. Do not use the appliance
either if you have very dark skin.
EngliSh
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