20
EN
13 Troubleshooting
Warning
•
Never remove the casing of this product.
To keep the warranty valid, never try to repair
the product yourself.
If you encounter problems when using this
product, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips Web page (www.
philips.com/support). When you contact Philips,
make sure that the product is nearby and the
model number and serial number are available.
No power
•
Make sure that the AC power cord is
properly connected.
•
Make sure that there is power at the AC
power outlet.
No sound
•
Adjust the volume.
•
When listening to an external device, make
sure that the external device is not muted.
No response from the product
•
Make sure that the power is available.
•
Turn off the product, and then turn it on
again.
Poor radio reception
•
Due to the interference from other
electrics or building obstacles, the signals
become weak. Move the product to a
place free of interference.
•
Make sure that the antenna is fully
extended. Adjust the position of the
antenna.
Clock/alarm setting is erased.
•
Power has been interrupted, or the AC
power adaptor has been disconnected.
•
Set the clock/alarm again.
