9 Troubleshooting
Warning
Never remove the casing of this device.
To keep the warranty valid, never try to repair
the system yourself.
If you encounter problems when using this
device, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips Web page (www.
philips.com/support). When you contact Philips,
make sure that the device is nearby and the
model number and serial number are available.
No power
Make sure that the AC power cord of the
device is connected properly.
Make sure that there is power at the AC
outlet.
As a power-saving feature, the system
switches off automatically 15 minutes after
track play reaches the end and no control
is operated.
No sound or poor sound
Adjust the volume.
Check that the speakers are connected
correctly.
Check if the stripped speaker wires are
clamped.
No response from the unit
Disconnect and reconnect the AC power
plug, then turn on the unit again.
As a power-saving feature, the system
switches off automatically 15 minutes after
track play reaches the end and no control
is operated.
Remote control does not work
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select the correct source with the remote
control instead of the main unit.
Reduce the distance between the remote
control and the unit.
Insert the battery with its polarities (+/–
signs) aligned as indicated.
Replace the battery.
Aim the remote control directly at the sensor
on the front of the unit.
No disc detected
Insert a disc.
Check if the disc is inserted upside down.
Wait until the moisture condensation at the
lens has cleared.
Replace or clean the disc.
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device has exceeded a certain limit. This
phenomenon is not a malfunction.
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USB device not supported
The USB device is incompatible with the unit.
Try another one.
Poor radio reception
Increase the distance between the unit and
your TV or VCR.
Fully extend the FM antenna.
Timer does not work
Set the clock correctly.
Switch on the timer.
Clock/timer setting erased
Power has been interrupted or the power
cord has been disconnected.
Reset the clock/timer.
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