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Tips
Symptoms
Items to Check and Actions to follow
“Ghost” or
• This may be caused by obstruction to the antenna due to high rise buildings or hills.
double images
Using a highly directional antenna may improve the picture.
No power
• Check that the TV’s AC power cord is plugged into the mains socket.
• Unplug the television, wait for 60 seconds.
The re-insert plug into the mains socket and turn on the television again.
No picture
• Check antenna connections at the bottom of the TV to see if it properly connected
to the TV.
• Possible broadcast station trouble.Try another channel.
• Adjust the contrast and brightness settings.Try another auto picture setting.
• Check the Closed Captions control. Some TEXT modes could block the screen.
• Switch your DVI-source to a correct display mode.
No picture and
• Your TV has a protective mode in case there is too much heat build-up.
switched on
Check the clearance around the vents of the device to be certain there are no
blocking walls or cabinets which would limit the air flow.
No sound
• Increase the VOLUME.
• Check that the TV is not muted, press the
¬
button on the remote control.
• When no signal is detected, the TV automatically switches off the sound.
This is proper operation and does not indicate a malfunction.
Good sound but
• Adjust the contrast, color, tint and brightness setting.
poor color or
Try another auto picture setting.
no picture
Poor picture
• Check the DVI connection.
Snowish picture
• Check the antenna connection.
and noise
Television not
• Check whether the batteries are working. Replace if necessary.
responding to
• Clean the remote control sensor lens on the monitor.
remote control
• Operating range between TV and the remote control should not be > 240”.
• You can still use the buttons on top of your TV.
Control of
• The infrared signals of the screen may influence the reception sensibility of
accessory devices
other peripherals.
Solution: replace the batteries of the remote control of other devices.
E.g. keep away a wireless headphone from within a radius of 50”.
Before Calling Service
If your problem is not solved
Turn your TV off and then on again once.
Never attempt to repair a defective TV
yourself.
Check with your dealer or call a TV technician.
Telephone number Philips Customer
Care Center: 800-531-0039
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