Service Modes, Error Codes, and Fault Finding
EN 11
L04HU AA
5.
2.
Press the MENU button on the remote control transmitter.
This brings up the normal user menu.
3.
In the normal user menu, use the MENU UP/DOWN keys
to highlight the PICTURE sub menu.
4.
Press the MENU LEFT/RIGHT keys to enter the PICTURE
sub menu.
5.
Use the MENU UP/DOWN keys (if necessary) to select
BRIGHTNESS.
6.
Press the MENU LEFT/RIGHT keys to increase or
decrease the BRIGHTNESS value.
7.
Use the MENU UP/DOWN keys to select PICTURE.
8.
Press the MENU LEFT/RIGHT keys to increase or
decrease the PICTURE value.
9.
Press the MENU button on the remote control transmitter
twice to exit the user menu.
10.
The new PERSONAL preference values are automatically
stored.
White line around picture elements and text
If:
The picture improves after you have pressed the AUTO
PICTURE button on the remote control transmitter,
Then:
1.
Press the AUTO PICTURE button on the remote control
transmitter repeatedly (if necessary) to choose
PERSONAL picture mode.
2.
Press the MENU button on the remote control transmitter.
This brings up the normal user menu.
3.
In the normal user menu, use the MENU UP/DOWN keys
to highlight the PICTURE sub menu.
4.
Press the MENU LEFT/RIGHT keys to enter the PICTURE
sub menu.
5.
Use the MENU UP/DOWN keys to select SHARPNESS.
6.
Press the MENU LEFT key to decrease the SHARPNESS
value.
7.
Press the MENU button on the remote control transmitter
twice to exit the user menu.
8.
The new PERSONAL preference value is automatically
stored.
Snowy picture
Check CSM line 6. If this line reads “Not Tuned”, check the
following:
•
Antenna not connected. Connect the antenna.
•
No antenna signal or bad antenna signal. Connect a proper
antenna signal.
•
The tuner is faulty (in this case line 2, the Error Buffer line,
will contain error number 10). Check the tuner and replace/
repair the tuner if necessary.
Black and white picture
If:
•
The picture improves after you have pressed the AUTO
PICTURE button on the remote control transmitter,
Then:
1.
Press the AUTO PICTURE button on the remote control
transmitter repeatedly (if necessary) to choose
PERSONAL picture mode.
2.
Press the MENU button on the remote control transmitter.
This brings up the normal user menu.
3.
In the normal user menu, use the MENU UP/DOWN keys
to highlight the PICTURE sub menu.
4.
Press the MENU LEFT/RIGHT keys to enter the PICTURE
sub menu.
5.
Use the MENU UP/DOWN keys to select COLOR.
6.
Press the MENU RIGHT key to increase the COLOR value.
7.
Press the MENU button on the remote control transmitter
twice to exit the user menu.
8.
The new PERSONAL preference value is automatically
stored.
Menu text not sharp enough
If:
•
The picture improves after you have pressed the AUTO
PICTURE button on the remote control transmitter,
Then:
1.
Press the AUTO PICTURE button on the remote control
transmitter repeatedly (if necessary) to choose
PERSONAL picture mode.
2.
Press the MENU button on the remote control transmitter.
This brings up the normal user menu.
3.
In the normal user menu, use the MENU UP/DOWN keys
to highlight the PICTURE sub menu.
4.
Press the MENU LEFT/RIGHT keys to enter the PICTURE
sub menu.
5.
Use the MENU UP/DOWN keys to select PICTURE.
6.
Press the MENU LEFT key to decrease the PICTURE
value.
7.
Press the MENU button on the remote control transmitter
twice to exit the user menu.
8.
The new PERSONAL preference value is automatically
stored.
5.4
ComPair
5.4.1
Introduction
ComPair (Computer Aided Repair) is a service tool for Philips
Consumer Electronics products. ComPair is a further
development on the European DST (service remote control),
which allows faster and more accurate diagnostics. ComPair
has three big advantages:
•
ComPair helps you to quickly get an understanding on how
to repair the chassis in a short time by guiding you
systematically through the repair procedures.
•
ComPair allows very detailed diagnostics (on I
2
C level) and
is therefore capable of accurately indicating problem areas.
You do not have to know anything about I
2
C commands
yourself because ComPair takes care of this.
•
ComPair speeds up the repair time since it can
automatically communicate with the chassis (when the
microprocessor is working) and all repair information is
directly available. When ComPair is installed together with
the SearchMan electronic manual of the defective chassis,
schematics and PWBs are only a mouse click away.
5.4.2
Specifications
ComPair consists of a Windows based faultfinding program
and an interface box between PC and the (defective) product.
The ComPair interface box is connected to the PC via a serial
or RS232 cable.
For this chassis, the ComPair interface box and the TV
communicate via a bi-directional service cable via the service
connector.
The ComPair faultfinding program is able to determine the
problem of the defective television. ComPair can gather
diagnostic information in two ways:
•
Automatic (by communication with the television): ComPair
can automatically read out the contents of the entire error
buffer. Diagnosis is done on I
2
C level. ComPair can access
the I
2
C bus of the television. ComPair can send and
receive I
2
C commands to the micro controller of the
television. In this way, it is possible for ComPair to
communicate (read and write) to devices on the I
2
C busses
of the TV-set.
•
Manually (by asking questions to you): Automatic
diagnosis is only possible if the micro controller of the
