Philips IntelliVue Series, Инструкция по установке и обслуживанию

Страница: 350 / 522

Troubleshooting
7-64
Maintenance, Troubleshooting, and Repair
This can be run while in Monitoring mode, however there is a possibility that a reboot may
be required. To redirect the HL7 output data:
Step 1. At the Database Server service window, go to the Diagnostics menu and select
Redirect HL7 . The dialog window shown in
Figure 7-28
opens.
Figure 7-28 Redirect HL7 Dialog
Step 2. In the From: field, select the Target system you want the HL7 output data
redirected from (e.g. if the target system 149.59.198.78 is having HL7 problems,
select that one).
Step 3. In the To: field, enter in the new Target system you want the HL7 output data
redirected to (e.g. IP Address of 2nd NIC) instead of the original target system.
Step 4. Click Redirect . If successful, a message displays confirming the HL7 output has
been redirected. If it fails, a message displays showing the connection could not be
made to the new target device. See Figure 7-29. Verify the new target system is
connected and retry.
Figure 7-29 Redirect HL7 Messages
Step 5. When the data has been collected, the target system must be configured back to the
original configuration setting using this menu item. Follow steps 2-4, except switch
the
From and To fields.
Note The Redirect HL7 menu must be used to return the target system setting to the original
configuration.
Service Portal
Support
One useful diagnostic capability that can be accessed from the Diagnostics menu of the
Database Server is Service Portal Support. This application provides direct access to most of
the Support Logs for all devices on the network -- Information Centers, Clients, Switches
and Access Points.
Note The Event Log and its Application and System log files are not available when using
Service Portal Support.