11
EN
Problem
Possible solution
I do not see the
humidity level
change through
hygrometer�
•
Make sure that you have assembled the humidification
filter round the filter support.
•
The humidification filter is dirty. Rinse and/or descale
the humidification filter (see the chapter ‘Clean the
humidification filter’).
•
Your room might have too much ventilation. Please
close doors and windows.
•
Your room size is too big.
There are some
white deposits on
the humidification
filter.
•
The white deposits are called scale and they consist of
minerals from the water. Scale on the humidification
filter affects the humidifying performance, however it
does not harm your health. Please follow the cleaning
instructions in the user manual.
The filter discolors
after some time.
•
The deposit is a natural effect of the filter material, and
it has no impact on humidification performance. Clean
the humidification filter frequently to remove the scale,
and replace the humidification filter every 6 months.
There is unpleasant
smell coming out
from the humidifier.
•
Make sure that the water tank is filled with water.
•
Clean the humidification filter (see the chapter ‘Clean
the humidification filter’).
No air comes out of
the air outlet.
•
Put the plug of the humidifier into the power socket
and switch on the humidifier.
I do not see visible
mist coming out of
the humidifier. Is it
working?
•
When mist is very fine, it is invisible. This humidifier
has a NanoCloud humidification technology, which
produces healthy humid air from the outlet area
without formation of water mist. Therefore, you cannot
see the mist.
If the humidifier is
not used for a long
time, How to store
and reuse it?
•
When the humidifier is not used for a long time,
bacteria and mold may grow on the filters. please
follow below steps for storage and reuse.
•
Clean the water tank thoroughly and dry the
humidification filter before storage.
•
Check the filters before you start using the humidifier
again. If the filter is very dirty with dark spots,
replace it (Please refer to the chapter “Replacing the
humidification filter” in User manual )
