Guarantee & service
.
If you need information or if you
have a problem, please visit the
Philips Web site at
www.philips.com
or contact the Philips Customer Care
Centre in your country (you will find
its phone number in the worldwide
guarantee leaflet). If there is no
Customer Care Centre in your
country, turn to your local Philips
dealer or contact the Service
Department of Philips Domestic
Appliances and Personal Care BV.
Troubleshooting
.
1
Reduced shaving performance
B
Cause 1: the shaving heads are
dirty.
B
The shaver has not been cleaned
well enough or has not been
cleaned for a long time.
◗
Clean the shaver thoroughly
before you continue shaving. See
chapter 'Cleaning and
maintenance'.
B
Cause 2: long hairs are obstructing
the shaving heads.
◗
Clean the cutters and guards
with the brush supplied. See
chapter 'Cleaning and
maintenance', section 'Every two
months: shaving heads'.
B
Cause 3: the shaving heads are
damaged or worn.
◗
Replace the shaving heads. See
chapter 'Replacement'.
2
The shaver does not work when
the on/off slide is pushed
upwards.
B
Cause 1: the batteries are empty
◗
Replace the batteries. See
chapter 'Inserting batteries'.
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