Frost-free storage
After you have flushed the machine for the first time (see chapter
‘Before first use’), it may only be used and stored in a frost-free place to
prevent damage.
Ordering accessories
To purchase accessories for this appliance, please visit our website
www.philips.com/shop
. If you have any difficulties obtaining accessories
for your appliance, please contact the Philips Consumer Care Centre in your
country. You will find the contact details at
www.philips.com/support
.
Environment
- Do not throw away the machine with the normal household waste
at the end of its life, but hand it in at an official collection point for
recycling. By doing this, you help to preserve the environment.
Guarantee and service
If you need service or information or if you have a problem, please visit
the Philips website at www.philips.com or contact the Philips Consumer
Care Centre in your country (you find its phone number in the worldwide
guarantee leaflet). If there is no Consumer Care Centre in your country, go
to your local Philips dealer.
The purchase of the Philips SENSEO
®
coffee machine does not exhaust
any of the rights of Sara Lee/Douwe Egberts or Philips under any of their
patents nor does it confer upon the purchaser a licence under these patents.
Troubleshooting
This chapter summarises the most common problems you could
encounter with the machine. If you are unable to solve the problem with
the information below, contact the Consumer Care Centre in your country.
Problem
Solution
The light ring around
the on/off button flashes
slowly.
You have used the SENSEO
®
coffee machine at an altitude higher than
2200 metres above sea level. This has caused the water in the machine to
start boiling before it has reached the required temperature, which prevents
the machine from functioning properly. Switch off the machine and no longer
use it at altitudes higher than 2200 metres above sea level.
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