
Guarantee and service
If you need service or information or if you have a problem, please visit
the Philips website at
www.philips.com
or contact the Philips
Consumer Care Centre in your country (you find its phone number in
the worldwide guarantee leaflet). If there is no Consumer Care Centre in
your country, go to your local Philips dealer.
Troubleshooting
This chapter summarises the most common problems you could
encounter with the appliance. If you are unable to solve the problem
with the information below, visit www.philips.com/support for a list of
frequently asked questions or contact the Consumer Care Centre
in your country.
Problem
Possible solution
The appliance does
not work.
Plug in and switch on the appliance.
Make sure that the voltage indicated on the
appliance corresponds to the local mains voltage.
Fill the water tank with water.
Water leaks out of
the appliance.
Do not fill the water tank beyond the MAX
level.
The appliance takes
a long time to
brew coffee.
Descale the appliance (see chapter ‘Descaling’).
The appliance
produces a lot of
noise and steam
during the
brewing process.
Make sure that the appliance is not blocked
by scale. If necessary, descale the appliance
(see chapter ‘Descaling’ ).
ENGLISH
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