31
EN
Problem
Solution
I cannot get to the desired
cooking function.
•
Tap
and use the slider bar to select the menu
you need.
•
Check if the warm keeping indicator is on. Deactivate
warm keeping and try again.
•
Check if the power cord is connected to the cooker
properly and if the plug is inserted firmly into the power
outlet.
Rice smells bad after
cooking
After cooking, make sure the steam vent cap, inner lid and
inner pot are cleaned thoroughly. Clean the inner pot with
some washing detergent and warm water.
The control panel does not
light up.
•
There is a connection problem. Check if the power cord
is connected to the cooker properly and if the plug is
inserted firmly into the power outlet.
•
Make sure the on/off switch is turned to "I".
Leakage happens during
cooking.
Ch
eck if the steam valve is properly assembled. If the steam
valve is not assembled, or not properly assembled, leakage will
happen during cooking, and lead to poor cooking result.
I tap
but there
is no response.
•
Check if the power supply is working. Check if the power
cord, power plug and power socket are well connected.
•
Check if the on/off switch at the lower right side is at the
"I" position.
•
Make sure to follow the instructions in the user manual.
•
If you cannot resolve the problem, do not disassemble the
appliance.
Take the appliance to your Philips dealer or a
service center authorized by Philips.
The appliance does not
switch to keep warm mode
automatically.
•
You did not choose the correct cooking menu. For
instance, you might be boiling water but have choosen a
rice cooking menu.
•
For some of the menus, such as "Steam Cleaning", the
appliance enters standby mode after the cooking is
finished.
•
The temperature control system has malfunction.
Take
the appliance to your Philips dealer or a service center
authorized by Philips.