16
EN
11 Troubleshooting
If MIX is not working properly or the display
freezes, you can reset it without losing data:
How do I reset MIX?
Insert a pen tip or other object into the
•
reset hole located at the bottom of MIX.
Hold until the player shuts down.
If the reset option is unsuccessful, follow
•
the steps how to recover MIX with the
Philips Device Manager
:
1
On your computer, select
Start
>
Programs
>
Philips
>
Philips MP3 player
>
GoGear SA2MXX Device Manager
to
launch the
Philips Device Manager
.
2
Turn off MIX before you continue.
3
Press and hold the volume button
+
while
you connect MIX to your computer.
4
Keep holding the key until the
Philips
Device Manager
acknowledges MIX and
enters the recovery mode.
5
On the computer, click the
Repair
button and follow the instructions of the
Philips Device Manager
to complete the
recovery process.
6
When the recovery is completed,
disconnect MIX from your computer.
7
Restart MIX.
