20
9 Troubleshooting
If SA028 is not working properly or the display
freezes, you can reset it without losing data:
How do I reset SA028?
Insert a pen tip or other object into
•
the reset hole located at the bottom of
SA028. Hold until the player shuts down.
If the reset option is unsuccessful, follow
•
the steps how to recover SA028 with the
Philips Device Manager
:
1
On your computer, select
Start
>
Programs
>
Philips
>
Philips MP3 player
>
GoGear SA02820X Device Manager
to launch the
Philips Device Manager
.
2
Turn off SA028 before you continue.
3
Press and hold the volume button
while you connect SA028 to your
computer.
4
Keep holding the key until the
Philips
Device Manager
acknowledges SA028
and enters the recovery mode.
5
On the computer, click the
Repair
button and follow the instructions of the
Philips Device Manager
to complete the
recovery process.
6
When the recovery is completed,
disconnect SA028 from your computer.
7
Restart SA028.
EN
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