94
Problem
Possible cause
Solution
Water tank has
been overfilled.
Fill water up to its
MAX
marking.
Steam lock
cannot be
activated.
Fail to enter
steam lock
function.
Double tap to activate the
steam lock function ( refer to
).
Steam does
not stop
automatically
after placing
the steamer
head onto the
holder.
Steam lock
function is
activated.
Press once to deactivate steam
lock ( refer to
).
The board
cover
becomes
wet or there
are water
droplets on
the garment
during
steaming.
Steam has
condensed on
the board cover
after a long
steaming session.
Leave it to dry before storage.
Replace the board cover if it
has worn out. Purchase a new
board cover from a Philips
Authorized Service Center.
Board is shaky
during use.
The poles are not
installed properly
or the board is
not secured onto
the poles.
Refer to for correct
installation.
The board lock is
not fully inserted.
Insert the two board locks fully
until you hear a “click” sound
(
refer to ).
The board is not
fully secure in
vertical position.
Make sure that the board
tilting lever is in a locked
position before attaching it to
the poles ( refer to
).
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