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7. Troubleshooting & FAQs7

• 

Restart your computer and repeat 
step 2 and 3 to verify that your PC is 
set at 1920 x 1080 @ 60 Hz. 

• 

Shut down your computer, 
disconnect your old monitor and 
reconnect your Philips LCD monitor. 

• 

Turn on your monitor and then turn 
on your PC.

Q2:     What is the recommended 

refresh rate for LCD monitor?

Ans.:

  Recommended refresh rate in LCD 

monitors is 60 Hz, In case of any 
disturbance on screen, you can set 
it up to 75 Hz to see if that removes 
the disturbance. 

Q3:     What are the .inf and .icm files 

on the CD-ROM? How do I 
install the drivers (.inf and .icm)?

Ans.:

  These are the driver files for your 

monitor. Follow the instructions 
in your user manual to install the 
drivers. Your computer may ask 
you for monitor drivers (.inf and 
.icm files) or a driver disk when you 
first install your monitor. Follow 
the instructions to insert the ( 
companion CD-ROM) included in 
this package. Monitor drivers (.inf 
and .icm files) will be installed 
automatically.

Q4:     How do I adjust the resolution?
Ans.:

  Your video card/graphic driver 

and monitor together determine 
the available resolutions. You can 
select the desired resolution under 
Windows

®

 Control Panel with the 

"Display properties".

Q5:     What if I get lost when I am 

making monitor adjustments via 
OSD?

Ans.:

  Simply  press  the 

OK

 button, then 

select 'Reset' to recall all of the 
original factory settings.

Q6:     Is the LCD screen resistant to 

scratches?

Ans.:

  In general it is recommended 

that the panel surface is not 
subjected to excessive shocks 
and is protected from sharp or 
blunt objects. When handling the 
monitor, make sure that there is 
no pressure or force applied to the 
panel surface side.  This may affect 
your warranty conditions.

Q7:     How should I clean the LCD 

surface?

Ans.:

  For normal cleaning, use a clean, 

soft cloth. For extensive cleaning, 
please use isopropyl alcohol. Do 
not use other solvents such as 
ethyl alcohol, ethanol, acetone, 
hexane, etc. 

Q8:    Can I change the color setting of 

my monitor?

Ans.:

  Yes, you can change your color 

setting through OSD control as the 
following procedures,

• 

Press "OK" to show the OSD (On 
Screen Display) menu

• 

Press "Down Arrow" to select the 
option "Color" then press "OK" to 
enter color setting, there are three 
settings as below.

1.

  Color Temperature; The two 

settings are 6500K and 9300K. 
With settings in the 6500K range 
the panel appears "warm, with 
a red-white color tone", while a 
9300K temperature yields "cool, 
bluewhite toning".

2.

  sRGB; this is a standard setting 

for ensuring correct exchange of 
colors between different device 
(e.g. digital cameras, monitors, 
printers, scanners, etc) 

3.

  User Define; the user can choose 

his/her preference color setting 
by adjusting red, green blue color.

Содержание EXR8PH273V7QDAB00

Страница 1: ...www philips com welcome 223V7 243V7 273V7 EN User manual 1 Customer care and warranty 19 Troubleshooting FAQs 23 ...

Страница 2: ...erating the monitor 7 2 3 Remove the Base Assembly for VESA Mounting 10 3 Image Optimization 11 3 1 SmartImage 11 3 2 SmartContrast 12 4 Technical Specifications 13 4 1 Resolution Preset Modes 17 5 Power Management 18 6 Customer care and warranty 19 6 1 Philips Flat Panel Monitors Pixel Defect Policy 19 6 2 Customer Care Warranty 22 7 Troubleshooting FAQs 23 7 1 Troubleshooting 23 7 2 General FAQs...

Страница 3: ...et When positioning the monitor make sure the power plug and outlet are easily accessible If turning off the monitor by detach ing the power cable or DC power cord wait for 6 seconds before attaching the power cable or DC power cord for normal operation Please use approved power cord provided by Philips at all times If your power cord is missing please contact your local service center Please refe...

Страница 4: ... or ghost imaging is a well known phenom enon in LCD panel technology In most cases the burned in or after imaging or ghost imag ing will disappear gradually over a period of time after the power has been switched off Warning Failure to activate a screen saver or a periodic screen refresh application may result in severe burn in or after image or ghost image symptoms that will not disappear and ca...

Страница 5: ...nd Electronic Equipment WEEE This marking on the product or on its packaging illustrates that under European Directive 2012 19 EU governing used electrical and electronic appliances this product may not be disposed of with normal household waste You are responsible for disposal of this equipment through a designated waste electrical and electronic equipment collection To determine the locations fo...

Страница 6: ...ife management primarily entails participation in national take back initiatives and recycling programs whenever possible preferably in cooperation with competitors which recycle all materials products and related packaging material in accordance with all Environmental Laws and taking back program with the contractor company Your display is manufactured with high quality materials and components w...

Страница 7: ...are registered trademarks of Koninklijke Philips N V and are used under license from Koninklijke Philips N V Monitor drivers User s Manual 使用 前请阅读使用说明 保留备用 CD Power VGA DVI HDMI Audio Different according to region Install base stand 1 Place the monitor face down on soft and smooth surface taking care to avoid scratching or damaging the screen 2 Attach Slide the base column with the monitor until i...

Страница 8: ... 2X3V7QHA 6 4 5 AC power input VGA input HDMI input Earphone output Audio input Kensington anti theft lock 2X3V7QHS 4 5 4 AC power input VGA input HDMI input HDMI audio out Kensington anti theft lock 2X3V7QDA 7 5 4 4 6 AC power input VGA input DVI D input HDMI input Earphone output Audio input 7 Kensington anti theft lock ...

Страница 9: ...ug the power cord of your computer and your monitor into a nearby outlet 5 Turn on your computer and monitor If the monitor displays an image installation is complete 2 2 Operating the monitor Front view product description 2X3V7QS 2X3V7QHS 2X3V7QDS 3 5 2 4 6 7 Switch monitor s power ON and OFF Access the OSD menu Confirm the OSD adjustment Adjust the OSD menu Adjust the brightness level Change th...

Страница 10: ...escription of the On Screen Display What is On Screen Display OSD On Screen Display OSD is a feature in all Philips LCD monitors It allows an end user to adjust screen performance or select functions of the monitors directly through an on screen instruction window A user friendly on screen display interface is shown as below 2X3V7QS 2X3V7QH 2X3V7QD Basic and simple instruction on the control keys ...

Страница 11: ...QD SmartResponse 2X3V7QH 2X3V7QD SmartContrast Gamma Over Scan 2X3V7QH 2X3V7QD Pixel Orbiting Wide Screen 4 3 0 100 0 100 Sharpness 0 100 0 100 0 100 Off 1 2 3 4 5s 10s 20s 30s 60s 0 100 On Off Yes No 0 100 0 100 0 100 6500K 7500K 9300K Red 0 100 Green 0 100 Blue 0 100 Off Fast Faster Fastest On Off 1 8 2 0 2 2 2 4 2 6 On Off On Off LowBlue Mode On Off 1 2 3 Audio 2X3V7QH 2X3V7QD Audio In HDMI Sta...

Страница 12: ...r injury 1 Place the monitor face down on a smooth surface taking care to avoid scratching or damaging the screen 2 Press the locking clips to detach the base stand away from the base column 1 3 Press the release button to detach the base column 2 Note This monitor accepts a 100mm x 100mm VESA Compliant mounting interface VESA Mounting Screw M4 Always contact manufacturer for wall mount installati...

Страница 13: ...sharpness of images to enhance the contents being displayed all in real time with the press of a single button How to enable SmartImage 1 Press to launch the SmartImage on screen display 2 Keep pressing to toggle among EasyRead Office Photo Movie Game Economy LowBlue Mode and Off 3 The SmartImage on screen display will remain on screen for 5 seconds or you can also press OK to make confirmation Th...

Страница 14: ...light rays from LED displays can cause eye damage and affect vision over time Developed for wellbeing Philips LowBlue Mode setting uses a smart software technology to reduce harmful shortwave blue light Off No optimization by SmartImage 3 2 SmartContrast What is it Unique technology that dynamically analyzes displayed content and automatically optimizes a Monitor s contrast ratio for maximum visua...

Страница 15: ...cal Refresh Rate 56Hz 76Hz Horizontal Frequency 30kHz 83kHz sRGB YES Flicker Free YES LowBlue Mode YES Connectivity Signal Input 2X3V7QS VGA Analog DVI Digital 2X3V7QH VGA Analog HDMI Digital 2X3V7QD VGA Analog DVI Digital HDMI Digital Input Signal Separate Sync Sync on Green Audio in out 2X3V7QHA 2X3V7QDA PC audio in headphone out 2X3V7QHS 2X3V7QDS HDMI audio out Convenience Built in speakers typ...

Страница 16: ...mption AC Input Voltage at 100VAC 50Hz AC Input Voltage at 115VAC 50Hz AC Input Voltage at 230VAC 50Hz Normal Operation 20 52 W typ 20 89 W typ 21 25 W typ Sleep Standby 0 5 W 0 5 W 0 5 W Off 0 5 W 0 5 W 0 5 W Heat Dissipation AC Input Voltage at 100VAC 50Hz AC Input Voltage at 115VAC 50Hz AC Input Voltage at 230VAC 50Hz Normal Operation 67 58 BTU hr typ 70 10 BTU hr typ 71 67 BTU hr typ Sleep Sta...

Страница 17: ... mm 223V7 588 x 465 x 115 mm 243V7 664 x 452 x 134 mm 273V7 Weight Product with stand 2 92 kg 223V7 3 50 kg 243V7 4 50 kg 273V7 Product without stand 2 56 kg 223V7 3 10 kg 243V7 4 04 kg 273V7 Product with packaging 4 23 kg 223V7 4 82 kg 243V7 6 07 kg 273V7 Operating Condition Temperature range operation 0 C to 40 C Relative humidity operation 20 to 80 Atmospheric pressure operation 700 to 1060hPa ...

Страница 18: ...P 2X3V7QS 2X3V7QHS 2X3V7QDS BSMI 2X3V7QHA 2X3V7QDA Cabinet Color Black Finish Texture Note 1 EPEAT Gold or Silver is valid only where Philips registers the product Please visit www epeat net for registration status in your country 2 This data is subject to change without notice Go to www philips com support to download the latest version of leaflet 3 Smart response time is the optimum value from e...

Страница 19: ...0 35 16 800 x 600 56 25 37 88 800 x 600 60 32 48 08 800 x 600 72 19 46 88 800 x 600 75 00 47 73 832 x 624 74 55 48 36 1024 x 768 60 00 56 48 1024 x 768 70 07 60 02 1024 x 768 75 03 44 77 1280 x 720 59 86 60 00 1280 x 960 60 00 63 89 1280 x 1024 60 02 79 98 1280 x 1024 75 03 55 94 1440 x 900 59 89 70 64 1440 x 900 74 98 65 29 1680 x 1050 59 95 67 50 1920 x 1080 60 00 Note Please notice that your di...

Страница 20: ...typ 29 56 W Max White Sleep OFF No No 0 5 W typ White blink Switch Off OFF 0 5 W typ OFF 243V7 Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 21 39 W typ 26 64 W Max White Sleep OFF No No 0 5 W typ White blink Switch Off OFF 0 5 W typ OFF 273V7 Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 26 38 W ...

Страница 21: ...ts even higher quality standards for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together appear as a...

Страница 22: ... stands out on the screen when the monitor displays a light pattern These are the types of black dot defects Proximity of Pixel Defects Because pixel and sub pixels defects of the same type that are near to one another may be more noticeable Philips also specifies tolerances for the proximity of pixel defects Pixel Defect Tolerances In order to qualify for repair or replacement due to pixel defect...

Страница 23: ...rk subpixels 0 Distance between two black dot defects 15mm Total black dot defects of all types 5 or fewer TOTAL DOT DEFECTS ACCEPTABLE LEVEL Total bright or black dot defects of all types 5 or fewer Note 1 1 or 2 adjacent sub pixel defects 1 dot defect 2 This monitor is ISO9241 307 compliant ISO9241 307 Ergonomic requirement analysis and compliance test methods for electronic visual displays 3 IS...

Страница 24: ...l be responsible for all costs accrued If the Certified Service Partner cannot perform the required repairs under the offered extended warranty package we will find alternative solutions for you if possible up to the extended warranty period you have purchased Please contact our Philips Customer Service Representative or local contact center by Consumer care number for more details Philips Custome...

Страница 25: ...omputer Also refer to the Quick Start Guide Check to see if the monitor cable has bent pins Make sure the computer is turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of smoke...

Страница 26: ...toms will not disappear and cannot be repaired The damage mentioned above is not covered under your warranty Image appears distorted Text is fuzzy or blurred Set the PC s display resolution to the same mode as monitor s recommended screen native resolution Green red blue dark and white dots appears on the screen The remaining dots are normal characteristic of the liquid crystal used in today s tec...

Страница 27: ...or adjustments via OSD Ans Simply press the OK button then select Reset to recall all of the original factory settings Q6 Is the LCD screen resistant to scratches Ans In general it is recommended that the panel surface is not subjected to excessive shocks and is protected from sharp or blunt objects When handling the monitor make sure that there is no pressure or force applied to the panel surface...

Страница 28: ... ghost imaging on your screen Burn in after imaging or ghost imaging is a well known phenomenon in LCD panel technology In most cases the burned in or atter imaging or ghost imaging will disappear gradually over a period of time after the power has been switched off Always activate a moving screen saver program when you leave your monitor unattended Always activate a periodic screen refresh applic...

Страница 29: ...l rights reserved Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N V and are used under license from Koninklijke Philips N V Specifications are subject to change without notice Version M72X3V1L ...

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