Error
code
Problem
Possible solution
03
The brew group is dirty
or not well-greased.
Switch off the machine with the main switch. Rinse the brew
group with fresh water, let it air-dry and then lubricate it (see
'Lubricating the brew group'). Consult chapter 'Cleaning the
brew group' or visit
www.philips.com/coffee-care
for detailed
video instructions. Then switch the machine on again.
04
The brew group is not
positioned correctly.
Switch off the machine with the main switch. Remove the brew
group and reinsert it. Make sure that the brew group is in the
correct position before you insert it. Consult chapter 'Handling
the brew group' or visit
www.philips.com/coffee-care
for
detailed video instructions. Then switch the machine on again.
05
There is air in the water
circuit.
Restart the machine by switching it off and on again with the
main switch. If this works, dispense 2-3 cups of hot water.
Descale the machine if you have not done so for a longer
period of time.
The AquaClean filter
was not prepared
properly before
installation or it is
clogged.
Remove the AquaClean filter and try again to brew a coffee. If
this works, make sure that the AquaClean filter is prepared
properly before you place it back (see 'Preparing the
AquaClean filter for activation'). Put the AquaClean filter back
into the water tank. If this still does not work, the filter is
clogged and needs to be replaced.
14
The machine is
overheated.
Switch the machine off and switch it back on again after 30
minutes.
Ordering accessories
To clean and descale the machine, only use the Philips maintenance products. These products can be
purchased from your local retailer, from the authorized service centers or online at
www.shop.philips.com/service
. To find a full list of spare parts online, enter the model number of
your machine. You can find the model number on the inside of the service door.
Maintenance products and type numbers:
- Descaling solution CA6700
- AquaClean filter CA6903
- Brew group grease HD5061
- Coffee oil remover tablets CA6704
- Milk circuit cleaner CA6705
- Maintenance kit CA6707
Troubleshooting
This chapter summarizes the most common problems you could encounter with the machine. Support
videos and a complete list of frequently asked questions are available on
www.philips.com/coffee-
care
. If you are unable to solve the problem, contact the Consumer Care Center in your country. For
contact details, see the warranty leaflet.
18
English
Содержание EP5060
Страница 2: ......
Страница 3: ...14 13 2 1 4 5 3 11 12 7 6 10 8 9 19 17 18 16 34 32 33 35 24 21 22 23 26 28 25 29 27 31 30 15 20 1 ...
Страница 23: ...Milk circuit cleaner START DESCALING 23 MIN ...
Страница 24: ...www philips com coffee care 75 recycled paper 421945003991_PHI5000 OTC_BACK_A5_WE indd 1 21 01 19 11 01 ...
