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8. Troubleshooting & FAQs

1.

  Color Temperature; With settings 

in the Native range the panel 
appears "warm, with a red-
white color tone", while a 9300K 
(248E9QS) / 11500K (248E9QHS) 
temperature yields "cool, blue-
white toning". 

2.

  sRGB; this is a standard setting 

for ensuring correct exchange of 
colors between different device 
(e.g. digital cameras, monitors, 
printers, scanners, etc) 

3.

  User Define; the user can choose 

his/her preference color setting 
by adjusting red, green blue color.

 

Note

A measurement of the color of light 
radiated by an object while it is being 
heated. This measurement is expressed 
in terms of absolute scale, (degrees 
Kelvin). Lower Kevin temperatures such 
as 2004K are red; higher temperatures 
such as 9300K are blue. Neutral 
temperature is white, at 6504K.

Q9:    Can I connect my LCD monitor to 

any PC, workstation or Mac?

Ans.:  

Yes. All Philips LCD monitors are 
fully compatible with standard 
PCs, Macs and workstations. 
You may need a cable adapter 
to connect the monitor to your 
Mac system. Please contact your 
Philips sales representative for 
more information. 

Q10:    Are Philips LCD monitors Plug-

and- Play?

Ans.: 

 Yes, the monitors are Plug-and-
Play compatible with Windows 
10/8.1/8/7, Mac OSX.

Q11:   What is Image Sticking, or Image 

Burn-in, or After Image, or Ghost 
Image in LCD panels?

 

Ans.:  

Uninterrupted display of still or 
static images over an extended 
period may cause "burn in", 

also known as "after-imaging" or 
"ghost imaging", on your screen. 
"Burn-in", "after-imaging", or 
"ghost imaging" is a well-known 
phenomenon in LCD panel 
technology. In most cases, the 
"burned in" or "atter-imaging" 
or "ghost imaging" will disappear 
gradually over a period of 
time after the power has been 
switched off. 
Always activate a moving screen 
saver program when you leave 
your monitor unattended. 
Always activate a periodic screen 
refresh application if your LCD 
monitor will display unchanging 
static content.

 

Warning

Severe"burn-in" or "after-image" 
or "ghost image" symptoms will not 
disappear and cannot be repaired. 
The damage mentioned above is not 
covered under your warranty.

Q12:   Why is my Display not showing 

sharp text, and is displaying jagged 
characters?

Ans.: 

 Your LCD monitor works 
best at its native resolution 
of 1920x1080@60Hz. For 
best display, please use this 
resolution. 

Q13:   How to unlock/lock my hot key?

Ans.: 

 Please  press 

 for 10 

seconds to unlock/lock the hot 
key, by doing so, your monitor 
pops out “Attention” to show 
the unlock/lock status as shown 
below illustrators. 

  

  

Содержание E line 248E9

Страница 1: ...www philips com welcome 248E9 E line EN User manual 1 Customer care and warranty 18 Troubleshooting FAQs 22 ...

Страница 2: ...ng the monitor 6 2 3 Remove the Base Assembly for VESA Mounting 8 3 Image Optimization 9 3 1 SmartImage 9 3 2 SmartContrast 11 4 FreeSync 12 5 Technical Specifications 13 5 1 Resolution Preset Modes 16 6 Power Management 17 7 Customer care and warranty 18 7 1 Philips Flat Panel Monitors Pixel Defect Policy 18 7 2 Customer Care Warranty 21 8 Troubleshooting FAQs 22 8 1 Troubleshooting 22 8 2 Genera...

Страница 3: ...et When positioning the monitor make sure the power plug and outlet are easily accessible If turning off the monitor by detach ing the power cable or DC power cord wait for 6 seconds before attaching the power cable or DC power cord for normal operation Please use approved power cord provided by Philips at all times If your power cord is missing please contact your local service center Please refe...

Страница 4: ...dic screen refresh application may result in severe burn in or after image or ghost image symptoms that will not disappear and cannot be repaired The damage mentioned above is not covered under your warranty Service The casing cover should be opened only by qualified service personnel If there is any need for any docu ment for repair or integration please contact with your local service center ple...

Страница 5: ...ycle your product to increase the amount of reusable materials and to minimize the amount to be disposed of All redundant packing material has been omitted We have done our utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative Taking back Recycling Information fo...

Страница 6: ...or VGA HDMI DVI Audio cable AC DC Adapter CD Register your product and get support at www philips com welcome Quick Start 248E9 E line Different according to region Note 248E9QS Use only the AC DC adapter model Philips ADPC1925EX 248E9QHS Use only the AC DC adapter model Philips ADPC1938EX Install base stand 1 Place the monitor face down on soft and smooth surface taking care to avoid scratching o...

Страница 7: ... HDMI input 5 Kensington anti theft lock Connect to PC 1 Connect the power cord to the back of the monitor firmly 2 Turn off your computer and unplug its power cable 3 Connect the monitor signal cable to the video connector on the back of your computer 4 Plug the power cord of your computer and your monitor into a nearby outlet 5 Turn on your computer and monitor If the monitor displays an image i...

Страница 8: ...us OSD level Description of the On Screen Display What is On Screen Display OSD On Screen Display OSD is a feature in all Philips LCD monitors It allows an end user to adjust screen performance or select functions of the monitors directly through an on screen instruction window A user friendly on screen display interface is shown as below 248E9QS 248E9QHS Basic and simple instruction on the contro...

Страница 9: ...e SmartContrast Gamma Over Scan 248E9QHS Pixel Orbiting Wide Screen 4 3 0 100 0 100 Sharpness 0 100 0 100 0 100 Off 1 2 3 4 5s 10s 20s 30s 60s 0 100 On Off Yes No 0 100 0 100 0 100 Native 5000K 6500K 7500K 8200K 9300K 11500K 248E9QHS Native 6500K 9300K 248E9QS Red 0 100 Green 0 100 Blue 0 100 Off Fast Faster Fastest On Off SmartFrame 248E9QHS On Off 1 8 2 0 2 2 2 4 2 6 On Off LowBlue Mode On Off 1...

Страница 10: ...scratch or damage the screen 2 Use your fingers to loosen the screw located at the bottom of the base and remove the base from the stand 1 2 3 Remove the hinge cover from monitor body by using your fingers 4 Use a screwdriver to remove the screws on the arm and then detach the arm stand from the monitor Note This monitor accepts a 100mm x 100mm VESA Compliant mounting interface VESA Mounting Screw...

Страница 11: ... Gamer 1 Gamer 2 User s preference settings saved as Gamer 2 3 Image Optimization 3 1 SmartImage What is it SmartImage provides presets that optimize display for different types of content dynamically adjusting brightness contrast color and sharpness in real time Whether you re working with text applications displaying images or watching a video Philips SmartImage delivers great optimized monitor ...

Страница 12: ...g with spreadsheets PDF files scanned articles or other general office applications Internet This profile combines color saturation dynamic contrast and sharpness enhancement to display photos and other images with outstanding clarity in vibrant colors all without artifacts and faded colors Game Turn on over drive circuit for best response time reduce jaggy edges for fast moving objects on screen ...

Страница 13: ... clarity and viewing comfort for every type of content SmartContrast dynamically controls contrast and adjusts backlighting for clear crisp bright gaming and video images or displays clear readable text for office work By reducing your monitor s power consumption you save on energy costs and extend the lifetime of your monitor How does it work When you activate SmartContrast it will analyse the co...

Страница 14: ...s per second are reduced with v sync too AMD FreeSync technology eliminates all of these problems by letting the GPU update the monitor the moment a new picture is ready leaving gamers with unbelievably smooth responsive tearing free games Followed by the graphic card that are compatible Operating system Windows 10 8 1 8 7 Graphic Card R9 290 300 Series R7 260 Series AMD Radeon R9 300 Series AMD R...

Страница 15: ...MI 248E9QHS Horizontal Frequency 30KHz 83KHz Analog Digital 30KHz 85KHz HDMI FreeSync for HDMI 248E9QHS Color gamut Yes sRGB Yes FreeSync Yes 248E9QHS LowBlue Mode Yes Connectivity Signal Input 248E9QS VGA Analog DVI Digital HDCP 248E9QHS VGA Analog HDMI Digital HDCP Audio In Out 248E9QHS HDMI audio out Input Signal Separate Sync Sync on Green Convenience OSD Languages English German Spanish Greek...

Страница 16: ...2 BTU hr typ Power LED indicator On mode White Standby Sleep mode White blinking Power Supply External 100 240VAC 50 60Hz 248E9QHS Power Consumption AC Input Voltage at 100VAC 50Hz AC Input Voltage at 115VAC 60Hz AC Input Voltage at 230VAC 50Hz Normal Operation 31 20 W typ 31 30 W typ 31 40 W typ Sleep Standby 0 5 W typ 0 5 W typ 0 5 W typ Off 0 3 W typ 0 3 W typ 0 3 W typ Heat Dissipation AC Inpu...

Страница 17: ...ssure operation 700 to 1060hPa Temperature range Non operation 20 C to 60 C Relative humidity Non operation 10 to 90 Atmospheric pressure Non operation 500 to 1060hPa Environmental ROHS YES Packaging 100 recyclable Specific Substances 100 PVC BFR free housing Compliance and standards Regulatory Approvals CE Mark FCC Class B CU EAC ISO9241 307 RCM CCC CECP BSMI 248E9QHS CB CEL Cabinet Color Black F...

Страница 18: ...7 640x480 59 94 35 00 640x480 66 67 37 86 640x480 72 81 37 50 640x480 75 00 37 88 800x600 60 32 46 88 800x600 75 00 48 36 1024x768 60 00 60 02 1024x768 75 03 63 89 1280x1024 60 02 79 98 1280x1024 75 03 55 94 1440x900 59 89 70 64 1440x900 74 98 65 29 1680x1050 59 95 67 50 1920x1080 60 00 Note Please notice that your display works best at native resolution of 1920x1080 60Hz For best display quality ...

Страница 19: ...r Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 25 4 W typ 26 0 W Max White Sleep OFF No No 0 5 W typ White blink Switch Off OFF 0 3 W typ OFF 248E9QHS Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 31 3 W typ 31 4 W Max White Sleep OFF No No 0 5 W typ White blink Switch Off OFF 0 3 W typ OFF The followi...

Страница 20: ... higher quality standards for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide subpixel pixel Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together app...

Страница 21: ... stands out on the screen when the monitor displays a light pattern These are the types of black dot defects Proximity of Pixel Defects Because pixel and sub pixels defects of the same type that are near to one another may be more noticeable Philips also specifies tolerances for the proximity of pixel defects Pixel Defect Tolerances In order to qualify for repair or replacement due to pixel defect...

Страница 22: ...otal bright dot defects of all types 3 BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 5 or fewer 2 adjacent dark subpixels 2 or fewer 3 adjacent dark subpixels 0 Distance between two black dot defects 10mm Total black dot defects of all types 5 or fewer TOTAL DOT DEFECTS ACCEPTABLE LEVEL Total bright or black dot defects of all types 5 or fewer Note 1 or 2 adjacent sub pixel defects 1 dot defe...

Страница 23: ...l be responsible for all costs accrued If the Certified Service Partner cannot perform the required repairs under the offered extended warranty package we will find alternative solutions for you if possible up to the extended warranty period you have purchased Please contact our Philips Customer Service Representative or local contact center by Consumer care number for more details Philips Custome...

Страница 24: ... refer to the Quick Start Guide Check to see if the monitor cable has bent pins Make sure the computer is turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of smoke or sparks D...

Страница 25: ...creen saver program when you leave your monitor unattended Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content Failure to activate a screen saver or a periodic screen refresh application may result in severe burn in or after image or ghost image symptoms that will not disappear and cannot be repaired The damage mentioned above is not cov...

Страница 26: ...e instructions in your user manual to install the drivers Your computer may ask you for monitor drivers inf and icm files or a driver disk when you first install your monitor Q4 How do I adjust the resolution Ans Your video card graphic driver and monitor together determine the available resolutions You can select the desired resolution under Windows Control Panel with the Display properties Q5 Wh...

Страница 27: ...itors are Plug and Play compatible with Windows 10 8 1 8 7 Mac OSX Q11 What is Image Sticking or Image Burn in or After Image or Ghost Image in LCD panels Ans Uninterrupted display of still or static images over an extended period may cause burn in also known as after imaging or ghost imaging on your screen Burn in after imaging or ghost imaging is a well known phenomenon in LCD panel technology I...

Страница 28: ... behalf of Top Victory Investments Ltd or one of its affiliates Top Victory Investments Ltd is the warrantor in relation to this product Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N V used under license Specifications are subject to change without notice Version M9248EQ1T ...

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