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E Line

245E1/245E1S/241E1S

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Customer care and warranty

Troubleshooting & FAQs

Содержание E Line 241E1S/11

Страница 1: ...www philips com welcome E Line 245E1 245E1S 241E1S EN User manual 1 Customer care and warranty 20 Troubleshooting FAQs 24 ...

Страница 2: ...he monitor 7 2 3 Remove the Base Assembly for VESA Mounting 9 3 Image Optimization 12 3 1 SmartImage 12 3 2 SmartContrast 13 4 AMD FreeSyncTM 14 5 Technical Specifications 15 5 1 Resolution Preset Modes 18 6 Power Management 19 7 Customer care and warranty 20 7 1 Philips Flat Panel Monitors Pixel Defect Policy 20 7 2 Customer Care Warranty 23 8 Troubleshooting FAQs 24 8 1 Troubleshooting 24 8 2 Ge...

Страница 3: ...ll into ventilation holes or prevent proper cooling of the monitor s electronics Do not block the ventilation holes on the cabinet When positioning the monitor make sure the power plug and outlet are easily accessible If turning off the monitor by detach ing the power cable or DC power cord wait for 6 seconds before attaching the power cable or DC power cord for normal operation Please use approve...

Страница 4: ...s on the LCD panel Oil based cleaning solutions may damage the plastic parts and void the warranty Unplug the monitor if you are not going to use it for an extensive pe riod of time Unplug the monitor if you need to clean it with a slightly damp cloth The screen may be wiped with a dry cloth when the power is off However never use organic solvent such as alcohol or ammonia based liquids to clean y...

Страница 5: ...fer to Technical Specifica tions Do not leave your monitor in a car trunk under direct sun light Note Consult a service technician if the monitor does not operate normally or you are not sure what procedure to take when the operating instructions given in this manual have been followed 1 2 Notational Descriptions The following subsections describe notational conventions used in this document Notes...

Страница 6: ...been omitted We have done our utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative Taking back Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization s ...

Страница 7: ...k Start E line 241E1S Different according to region Note 245E1S 245E1 Use only the AC DC adapter model Philips ADPC1945EX 241E1S Use only the AC DC adapter model Philips ADPC1925 Install base stand 245E1S 241E1S 1 Place the monitor face down on soft and smooth surface taking care to avoid scratching or damaging the screen 2 1 Hold the base stand with both hands and firmly insert the base stand int...

Страница 8: ...nsert the base stand into the base column 2 Use a screwdriver to tighten the screw located at the bottom of the base and secure the base to the column tightly 1 2 Connecting to your PC 245E1S 245E1 1 6 5 4 3 2 AC DC power input HDMI input Display port input VGA input Audio out 6 Kensington anti theft lock 241E1S 5 1 4 3 2 AC DC power input HDMI input VGA input HDMI audio out Kensington anti theft ...

Страница 9: ...d your monitor into a nearby outlet 5 Turn on your computer and monitor If the monitor displays an image installation is complete 2 2 Operating the monitor Front view product description 7 6 2 5 4 3 1 Switch monitor s power ON and OFF Access the OSD menu Confirm the OSD adjustment Adjust the OSD menu Adjust the brightness level Change the signal input source Return to previous OSD level SmartImage...

Страница 10: ...tal Vertical Transparency OSD Time Out H Position Auto V Position Phase Clock Resolution Notification Reset Information English Deutsch Español Ελληνική Français Italiano Magyar Nederlands Português Português do Brasil Polski Русский Svenska Suomi Türkçe Čeština Українська 简体中文繁體中文日本語 한국어 Color Temperature sRGB User Define VGA HDMI 1 4 DisplayPort 245E1S 245E1 SmartResponse SmartContrast Gamma O...

Страница 11: ...the monitor Grasp only the bezel 2 3 Remove the Base Assembly for VESA Mounting Before you start disassembling the monitor base please follow the instructions below to avoid any possible damage or injury 245E1S 241E1S 1 Place the display face down on a smooth surface Pay attention not to scratch or damage the screen 2 1 Use a screwdriver to loosen the screw located at the bottom of the base 2 Use ...

Страница 12: ...0mm 245E1 1 Place the display face down on a smooth surface Pay attention not to scratch or damage the screen 2 Use a screwdriver to loosen the screw located at the bottom of the base and remove the base from the stand 2 1 3 Remove the hinge cover from monitor body by using your fingers 4 Use a screwdriver to remove the screws on the arm and then detach the arm stand from the monitor Note This mon...

Страница 13: ...m 100mm 5 0 90 Display design may differ from those illustrated Warning To avoid potential screen damage such as panel peeling ensure that the monitor does not tilt downward by more than 5 degrees Do not press the screen while adjusting the angle of the monitor Grasp only the bezel ...

Страница 14: ...ns displaying images or watching a video Philips SmartImage delivers great optimized monitor performance Why do I need it You want a monitor that delivers optimized display all your favorite types of content SmartImage software dynamically adjust brightness contrast color and sharpness in real time to enhance your monitor viewing experience How does it work SmartImage is an exclusive leading edge ...

Страница 15: ... for wellbeing Philips LowBlue Mode setting uses a smart software technology to reduce harmful shortwave blue light Off No optimization by SmartImage 3 2 SmartContrast What is it Unique technology that dynamically analyzes displayed content and automatically optimizes a LCD monitor s contrast ratio for maximum visual clarity and viewing enjoyment stepping up backlighting for clearer crisper and br...

Страница 16: ...s per second are reduced with v sync too AMD FreeSync technology eliminates all of these problems by letting the GPU update the monitor the moment a new picture is ready leaving gamers with unbelievably smooth responsive tearing free games Followed by the graphic card that are compatible Operating system Windows 10 8 1 8 7 Graphic Card R9 290 300 Series R7 260 Series AMD Radeon R9 300 Series AMD R...

Страница 17: ...Hz Analog HDMI DP Adaptive Sync for HDMI Adaptive Sync for DP 241E1S 48Hz 75Hz Analog HDMI Adaptive Sync for HDMI Horizontal Frequency 245E1S 245E1 30KHz 114KHz 241E1S 30KHz 83KHz sRGB Yes LowBlue Mode Yes AMD FreeSyncTM Yes Connectivity Signal Input 245E1S 245E1 VGA Analog HDMI Digital HDCP DP Digital 241E1S VGA Analog HDMI Digital HDCP Audio In Out 245E1S 245E1 Audio out 241E1S HDMI audio out In...

Страница 18: ...On mode White Standby Sleep mode White blinking Power Supply External 100 240VAC 50 60Hz Power 241E1S Consumption AC Input Voltage at 100VAC 50Hz AC Input Voltage at 115VAC 60Hz AC Input Voltage at 230VAC 50Hz Normal Operation 20 6 W typ 20 7 W typ 20 8 W typ Sleep Standby mode 0 5 W 0 5 W 0 5 W Off mode 0 3 W 0 3 W 0 3 W Heat Dissipation AC Input Voltage at 100VAC 50Hz AC Input Voltage at 115VAC ...

Страница 19: ... Operating Condition Temperature range operation 0 C to 40 C Relative humidity operation 20 to 80 Atmospheric pressure operation 700 to 1060hPa Temperature range Non operation 20 C to 60 C Relative humidity Non operation 10 to 90 Atmospheric pressure Non operation 500 to 1060hPa Environmental ROHS YES Packaging 100 recyclable Specific Substances 100 PVC BFR free housing Cabinet Color Black Finish ...

Страница 20: ...88 79 2560x1440 59 95 111 03 2560x1440 74 97 241E1S Maximum Resolution 1920x1080 60Hz Analog 1920x1080 75Hz Digital Recommended Resolution 1920x1080 60Hz Analog Digital H freq kHz Resolution V freq Hz 31 47 720x400 70 09 31 47 640x480 59 94 35 00 640x480 66 67 37 86 640x480 72 81 37 50 640x480 75 00 37 88 800x600 60 32 46 88 800x600 75 00 48 36 1024x768 60 00 60 02 1024x768 75 03 63 89 1280x1024 6...

Страница 21: ...Video H sync V sync Power Used LED Color Active ON Yes Yes 24 7 W typ 34 3 W Max White Sleep Standby mode OFF No No 0 5 W White blink Off mode OFF 0 3 W OFF 241E1S Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 20 7 W typ 22 8 W Max White Sleep Standby mode OFF No No 0 5 W White blink Off mode OFF 0 3 W OFF The following setup is used to measure po...

Страница 22: ... higher quality standards for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide subpixel pixel Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together app...

Страница 23: ... stands out on the screen when the monitor displays a light pattern These are the types of black dot defects Proximity of Pixel Defects Because pixel and sub pixels defects of the same type that are near to one another may be more noticeable Philips also specifies tolerances for the proximity of pixel defects Pixel Defect Tolerances In order to qualify for repair or replacement due to pixel defect...

Страница 24: ...tal bright dot defects of all types 3 BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 5 or fewer 2 adjacent dark subpixels 2 or fewer 3 adjacent dark subpixels 0 Distance between two black dot defects 10mm Total black dot defects of all types 5 or fewer TOTAL DOT DEFECTS ACCEPTABLE LEVEL Total bright or black dot defects of all types 5 or fewer Note 1 1 or 2 adjacent sub pixel defects 1 dot def...

Страница 25: ...air and return service however the user will be responsible for all costs accrued If the Certified Service Partner cannot perform the required repairs under the offered extended warranty package we will find alternative solutions for you if possible up to the extended warranty period you have purchased Please contact our Philips Customer Service Representative or local contact center by Consumer c...

Страница 26: ...tart Guide Check to see if the monitor cable has bent pins Make sure the computer is turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of smoke or sparks Do not perform any tro...

Страница 27: ...r after image or ghost image symptoms that will not disappear and cannot be repaired The damage mentioned above is not covered under your warranty Image appears distorted Text is fuzzy or blurred Set the PC s display resolution to the same mode as monitor s recommended screen native resolution Green red blue dark and white dots appears on the screen The remaining dots are normal characteristic of ...

Страница 28: ...lution Ans Your video card graphic driver and monitor together determine the available resolutions You can select the desired resolution under Windows Control Panel with the Display properties Q5 What if I get lost when I am making monitor adjustments via OSD Ans Simply press the OK button then select Reset to recall all of the original factory settings Q6 Is the LCD screen resistant to scratches ...

Страница 29: ...ost Image in LCD panels Ans Uninterrupted display of still or static images over an extended period may cause burn in also known as after imaging or ghost imaging on your screen Burn in after imaging or ghost imaging is a well known phenomenon in LCD panel technology In most cases the burn in or after imaging or ghost imaging will disappear gradually over a period of time after the power has been ...

Страница 30: ...28 8 Troubleshooting FAQs Q14 Where can I find Important Information manual mentioned in EDFU Ans Important Information manual can be download on the Philips website support page ...

Страница 31: ... responsibility of Top Victory Investments Ltd and Top Victory Investments Ltd is the warrantor in relation to this product Philips and the Philips Shield Emblem are regis tered trademarks of Koninklijke Philips N V and are used under license Specifications are subject to change without notice Version M1241ESEQ1T ...

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