English
45
Troubleshooting
(continued)
No sound during DivX
®
movies playback.
An DivX
®
movies does not
repeat.
Certain DivX
®
fi les does not
play or are skipped.
No audio output from HDMI
connection.
No video output from HDMI
connection.
– The audio codec may not be supported by this unit.
– Check that fi le size of the movie does not exceed the
fi le size of the disc during downloading.
– Check that the DivX movie downloaded is a complete
fi le.
– Make sure the fi le name extension is correct. You can
check this using a computer with CD-ROM.
– The player is designed to play DVD, VCD, CD audio,
MP3 and DivX
®
discs only. Other digital audio formats
such as liquid audio, RM (RealMedia), WAV or non-
audio fi les like ‘.doc’, ‘.txt’, ‘.pdf’ are not supported.
– Try to play the problem DivX
®
fi les on a computer. If
they do not work, the source fi le appears to be
corrupted.
– Try to download the fi le again from a different source.
If you have created the fi le yourself, save it with the
correct settings.
– You will not hear any sound from the HDMI output if
the source device is only DVI/HDCP (High-bandwidth
Digital Content Protection)-compatible.
– It is not possible to output or copy-controlled DVD-
Audio sources from the HDMI connection.
– Make sure that the audio output setting is not turned
off. See ‘Setup Menu Options - { Audio Setup Page -
HDMI Audio Setup }’ for details.
– HDMI connection can only be made to HDMI-
equipped devices with HDCP (High Bandwidth Digital
Content Protection). If you wish to connect to a DVI
connector (equipped with HDCP), you need a
separate adaptor (DVI to HDMI).
– Make sure the resolution of this unit matches the
device you have connected using the HDMI. See
‘Setup Menu Options - { Video Setup Page - HDMI
Video Setup }’ for details.
– During resolution selection for DVI TV, a distorted or
black screen may appear, see HDMI Video Setup
.
Problem
(Playback)
Solution
1_dvp6620_55_eng7_Final2.indd 45
1_dvp6620_55_eng7_Final2.indd 45
2007-08-15 3:59:00 PM
2007-08-15 3:59:00 PM