PHILIPS LIMITED WARRANTY
ONE (1) YEAR
WARRANTY COVERAGE:
PHILIPS warranty obligation is limited to the terms set forth
below.
WHO IS COVERED:
Philips warrants the product to the original purchaser or the per-
son receiving the product as a gift against defects in materials and
workmanship as based on the date of original purchase
(“Warranty Period”) from an Authorized Dealer. The original
sales receipt showing the product name and the purchase date
from an authorized retailer is considered such proof.
WHAT IS COVERED:
The Philips warranty covers new products if a defect in material
or workmanship occurs and a valid claim is received by Philips
within the Warranty Period. At its option, Philips will either (1)
repair the product at no charge, using new or refurbished
replacement parts, or (2) exchange the product with a product
that is new or which has been manufactured from new, or ser-
viceable used parts and is at least functionally equivalent or most
comparable to the original product in Philips current inventory,
or (3) refund the original purchase price of the product.
Philips warrants replacement products or parts provided under
this warranty against defects in materials and workmanship from
the date of the replacement or repair for ninety (90) days or for
the remaining portion of the original product’s warranty,
whichever provides longer coverage for you. When a product or
part is exchanged, any replacement item becomes your property
and the replaced item becomes Philips’ property. When a refund
is given, your product becomes Philips’ property.
Note: Any product sold and identified as refurbished or
renewed carries a ninety (90) day limited warranty.
Replacement product can only be sent if all warranty
requirements are met. Failure to follow all requirements
can result in delay.
WHAT IS NOT COVERED - EXCLUSIONS AND LIMI-
TATIONS:
This Limited Warranty applies only to the new products manu-
factured by or for Philips that can be identified by the trademark,
trade name, or logo affixed to it. This Limited Warranty does not
apply to any non-Philips hardware product or any software, even
if packaged or sold with the product. Non-Philips manufacturers,
suppliers, or publishers may provide a separate warranty for their
own products packaged with the bundled product.
Philips is not liable for any damage to or loss of any programs,
data, or other information stored on any media contained within
the product, or any non-Philips product or part not covered by
this warranty. Recovery or reinstallation of programs, data or
other information is not covered under this Limited Warranty.
This warranty does not apply (a) to damage caused by accident,
abuse, misuse, neglect, misapplication, or non-Philips product, (b)
to damage caused by service performed by anyone other than
Philips or Philips Authorized Service Location, (c) to a product or
a part that has been modified without the written permission of
Philips, or (d) if any Philips serial number has been removed or
defaced, or (e) product, accessories or consumables sold “AS IS”
without warranty of any kind by including refurbished Philips
product sold “AS IS” by some retailers.
This Limited Warranty does not cover:
• Shipping charges to return defective product to Philips.
• Labor charges for installation or setup of the product, adjust-
ment of customer controls on the product, and installation or
repair of antenna/signal source systems outside of the product.
• Product repair and/or part replacement because of improper
installation or maintenance, connections to improper voltage
supply, power line surge, lightning damage, retained images or
screen markings resulting from viewing fixed stationary con-
tent for extended periods, product cosmetic appearance items
due to normal wear and tear, unauthorized repair or other
cause not within the control of Philips.
• Damage or claims for products not being available for use, or
for lost data or lost software.
• Damage from mishandled shipments or transit accidents when
returning product to Philips.
• A product that requires modification or adaptation to enable
it to operate in any country other than the country for which
it was designed, manufactured, approved and/or authorized, or
repair of products damaged by these modifications.
• A product used for commercial or institutional purposes
(including but not limited to rental purposes).
• Product lost in shipment and no signature verification receipt
can be provided.
• Failure to operate per Owner’s Manual.
TO OBTAIN ASSISTANCE IN THE U.S.A., PUERTO
RICO, OR U.S. VIRGIN ISLANDS…
Contact Philips Customer Care Center at:
1-888-PHILIPS (1-888-744-5477)
TO OBTAIN ASSISTANCE IN CANADA…
1-800-661-6162 (French Speaking)
1-888-PHILIPS (1-888-744-5477) - (English or Spanish
Speaking)
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS
WARRANTY IS THE EXCLUSIVE REMEDY FOR THE CON-
SUMER. PHILIPS SHALL NOT BE LIABLE FOR ANY INCIDEN-
TAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF
ANY EXPRESS OR IMPLIED WARRANTY ON THIS PROD-
UCT. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE
LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT
IS LIMITED IN DURATION TO THE DURATION OF THIS
WARRANTY.
Some states do not allow the exclusions or limitation of inciden-
tal or consequential damages, or allow limitations on how long an
implied warranty lasts, so the above limitations or exclusions may
not apply to you.
This warranty gives you specific legal rights. You may have other rights which vary from state/province to state/province.
3140 035 50201
Philips, P.O. Box 10313 Stamford, CT 06904
DS9000_17_UM_V1.1.indb 5
7/28/2010 5:22:15 PM
