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How to prolong the battery life of your phone
To have your mobile phone function properly, sufficient battery power is important. For the power-
saving purpose, do the following, if applicable:
•
Turn off the Bluetooth function of your phone.
•
Set the backlight level and duration of your phone to a low value.
•
Establish GPRS connection when needed. Otherwise, your phone will keep searching for GPRS
connection, and drain your battery power.
•
Turn off your phone if there is no coverage. Otherwise, the phone will keep searching for
network, and drain your battery power.
Troubleshooting
The phone does not switch on
Remove/reinstall the battery. Then charge the phone until the battery icon stops scrolling. Unplug
the charger and try to switch the mobile on.
The display shows BLOCKED when you switch on the phone
Somebody tried to use your phone but didn’t know the PIN code nor the unblocking code (PUK).
Contact your service provider.
The display shows IMSI failure
This problem is related to your subscription. Contact your operator.
Your phone doesn’t return to idle screen
Long press the hang-up key or switch off the phone, check that the SIM card and the battery are
installed correctly and switch it on again.
The network symbol is not displayed
The network connection is lost. Either you are in a radio shadow (in a tunnel or between tall
buildings) or you are outside the network coverage area. Try from another place, try to reconnect
to the network (especially when abroad), check that the antenna is in place if your mobile has an
external antenna, or contact your network operator for assistance/information.
The display doesn’t respond (or the display responds slowly) to key presses
The display responds more slowly at very low temperatures. This is normal and does not affect the
operation of the phone. Take the phone to a warmer place and try again. In other cases please
contact your phone supplier.
Your battery seems to over heat
You might be using a charger that was not intended for use with your phone. Make sure you always
use the Philips authentic accessory shipped with your phone.
Your phone doesn’t display the phone numbers of incoming calls
This feature is network and subscription dependent. If the network doesn’t send the caller’s number,
the phone will display Call 1 or Withheld instead. Contact your operator for detailed information on
this subject.
You can’t send text messages
Some networks don’t allow message exchanges with other networks. First check that you have
entered the number of your SMS centre, or contact your operator for detailed information on this
subject.
You can’t receive and/or store JPEG pictures
A picture may not be accepted by your mobile phone if it is too large, if its name is too long, or if it
doesn’t have the correct file format.
You feel that you have missed some calls
Check your call divert options.
