Depart. Technical support- CM640
PROCEDURE COMPANY
RESTRICTED
PHILIPS Consumer
Communications
Centre du Mans
Service Repair Support
VY-V-640-P330
Page : 22 of 43
Langue : EN
Date : 11/06/03
8.4
W@P Test Procedure
With regard to the mobile phones only four things can prevent the W@P applications to operate properly :
•
The Mobile Phone is not W@P able
Registration problem (W@P & data/fax options should be needed depending on the operator)
•
•
A bad configuration (wrong W@P parameters)
•
The mobile has a deficient Radio part.
So that’s why to solve W@P problems the following process must be observed.
Ensure about the W@P capability of the mobile phone.
Interrogate the customer regarding his operator registration.
Check with the customer that all the needed parameters are stored in the phone memory
( a quick test has to be performed to check memory reliability)
Perform a functional and a radio test of the mobile phone.
The W@P Test procedure as to be performed only if the customer complains about W@P applications.
8.4.1 Functional and radio test
Before starting the W@P procedure it must be assumed that the functional test and the radio test have been done
successfully.
(Refer to chapters 8.1 & 8.2)
8.4.2 W@P parameters settings (to be checked using the Operator Simcard)
Press the Compass
key left or right to find
Change and press
OK
Several W@P
configurations can
be stored. Select
Press the Compass key
left or right to find Access
settings and press OK
Press OK to access the
menu
PHILIPS ELECTRONICS N.V. 1999
VY-V-640-P330
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