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498P9

EN User manual

Customer care and warranty 23

Troubleshooting & FAQs

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Содержание Brilliance 498P9Z

Страница 1: ...www philips com welcome 498P9 EN User manual 1 Customer care and warranty 23 Troubleshooting FAQs 27 ...

Страница 2: ...d KVM 11 2 4 MultiView 12 2 5 Remove the Base Assembly for VESA Mounting 13 3 Image Optimization 14 3 1 SmartImage 14 3 2 SmartContrast 16 3 3 Adaptive Sync 17 4 Technical Specifications 18 4 1 Resolution Preset Modes 21 5 Power Management 22 6 Customer care and warranty 23 6 1 Philips Flat Panel Displays Pixel Defect Policy 23 6 2 Customer Care Warranty 26 7 Troubleshooting FAQs 27 7 1 Troublesho...

Страница 3: ... from any other heat source Lengthy exposure to this type of environment may result in discoloration and damage to the monitor Keep the display away from oil Oil may damage the plastic cover of the display and void the warranty Remove any object that could fall into ventilation holes or prevent proper cooling of the monitor s electronics Do not block the ventilation holes on the cabinet When posit...

Страница 4: ...g a doctor if your symp toms Maintenance To protect your monitor from possible damage do not put excessive pressure on the LCD panel When moving your monitor grasp the frame to lift do not lift the monitor by placing your hand or fingers on the LCD panel Oil based cleaning solutions may damage the plastic parts and void the warranty Unplug the monitor if you are not going to use it for an extensiv...

Страница 5: ...ur local service center Please refer to Service contact information listed in Regulation Service Information Manual For transportation information please refer to Technical Specifications Do not leave your monitor in a car trunk under direct sun light Note Consult a service technician if the monitor does not operate normally or you are not sure what procedure to take when the operating instruction...

Страница 6: ...been omitted We have done our utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative Taking back Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization s ...

Страница 7: ...ld the neck with both hands 1 Gently attach the neck to the VESA mount area until the latch locks the neck 2 Use a screwdriver to tighten the assembly screws and secure the neck to the monitor tightly 1 2 3 After attaching the base erect the monitor with both hands on holding the monitor together with styrofoam firmly Now you can pull out the styrofoam Notice this monitor is curved design when you...

Страница 8: ... HDMI 1 USB UP2 2 1 b USB A B USB A B a USB UP1 HDMI 3 HDMI 2 HDMI 1 USB UP2 USB up2 Auto USB up1 KVM 1 2 c USB Standby Mode 1 Kensington anti theft lock 2 AUDIO OUT 3 USB downstream 4 USB downstream USB fast charger 5 USB upstream2 6 USB upstream1 7 HDMI3 input 8 HDMI2 input 9 HDMI1 input 10 DisplayPort input 11 AC power input 12 Power Switch Connect to PC 1 Connect the power cord to the back of ...

Страница 9: ... times to be able to use this function Some select Philips displays may not Power or Charge your device when it enters to Sleep Standby mode White power LED blinking In that case please enter to OSD Menu and select USB Standby Mode then turn the function to ON mode default OFF This will then keep the USB power and charging functions active even when the monitor is in sleep Standby mode KVM Auto Of...

Страница 10: ...wBlue Mode SmartUniformity Off When the monitor receives HDR signal SmartImage will show HDR menu There are multiple selections HDR Game HDR Movie HDR Photo DisplayHDR 400 Personal Off 2 Customize your own USER key This hot key allows you to setup your favorite function key 1 Press button on the front bezel to enter OSD Menu Screen 2 Press or button to select main menu OSD Settings then press butt...

Страница 11: ...GB User Define User Key Reset HDMI 1 EDID Switch HDMI 2 EDID Switch HDMI 3 EDID Switch Information SmartResponse SmartContrast Gamma Over Scan Contrast Brightness Volume Mute Audio Source PBP Mode Swap PBP Input 0 100 0 100 Off 1 2 3 4 5s 10s 20s 30s 60s Native 5000K 6500K 7500K 8200K 9300K 11500K Audio Source Volume Brightness KVM HDMI EDID Switch Red 0 100 Green 0 100 Blue 0 100 Yes No 1 2 1 2 1...

Страница 12: ...u Note If your monitor shows No signal after connecting your device to its HDMI port your device may not be capable of supporting 5120x1440 resolution In that case please follow the steps below to make your monitor work properly Press the customized USER hotkey The default setting of this hotkey is HDMI EDID Switch then select 2 You will now be able to see the content on the screen 5 Physical Func...

Страница 13: ...he settings 1 Connect the USB upstream cables from your dual devices to the USB UP1 and USB UP2 ports of this monitor at the same time 2 Connect peripherals to the USB downstream port of this monitor 2 1 b USB A B USB A B a USB UP1 HDMI 3 HDMI 2 HDMI 1 USB UP2 3 Enter to OSD menu Go to KVM layer and select USB up1 or USB up2 to switch the control of peripherals from one device to another Simply re...

Страница 14: ...o access files from a desktop 3 How to enable MultiView by OSD menu 1 Press button on the front bezel to enter OSD Menu Screen Press or button to select main menu PBP then press button Press or button to select PBP Mode then press button Press or button to select PBP Now you can move backward to set the PBP Input or Swap 2 Press button to confirm your selection 4 MultiView in OSD menu PBP Picture ...

Страница 15: ...from the display 2 1 Note This display accepts a 100mm x 100mm VESA Compliant mounting interface 100mm 100mm 5 0 90 Display design may differ from those illustrated Warning To avoid potential screen damage such as panel peeling ensure that the monitor does not tilt downward by more than 5 degrees Do not press the screen while adjusting the angle of the monitor Grasp only the bezel Warning This pro...

Страница 16: ...the press of a single button How to enable SmartImage 1 Press to launch the SmartImage on screen display 2 Keep pressing to toggle among Office Photo Movie Game Economy SmartUniformity and Off 3 The SmartImage on screen display will remain on screen for 5 seconds or you can also press OK to make confirmation There are multiple modes to select EasyRead Office Photo Movie Game Economy LowBlue Mode S...

Страница 17: ...re technology to reduce harmful shortwave blue light SmartUniformity Fluctuations in brightness and color on different parts of a screen are a common phenomenon among LCD displays Typical uniformity is measured around 75 80 By enabling Philips SmartUniformity feature display uniformity is increased to above 95 This produces more consistent and true images Off No optimization by SmartImage Note Phi...

Страница 18: ...ighting for clear display of images on dark backgrounds Why do I need it You want the very best visual clarity and viewing comfort for every type of content SmartContrast dynamically controls contrast and adjusts backlighting for clear crisp bright gaming and video images or displays clear readable text for office work By reducing your display s power consumption you save on energy costs and exten...

Страница 19: ...ll frames per second are reduced with v sync too AMD Adaptive Sync technology eliminates all of these problems by letting the GPU update the monitor the moment a new picture is ready leaving gamers with unbelievably smooth responsive tearing free games Followed by the graphic card that are compatible Operating system Windows 10 8 1 8 7 Graphic Card R9 290 300 Series R7 260 Series AMD Radeon R9 300...

Страница 20: ...S Color Gamut YES SmartUniformity YES Delta E YES HDR VESA Certified DisplayHDR 400 LowBlue Mode YES EasyRead YES Adaptive sync YES Connectivity Connectors 1 x DisplayPort 1 4 3 x HDMI 2 0 2 x USB B upstream 4 x USB A downstream with x1 fast charge BC 1 2 5V 1 5A 1 x Audio out Sync input Separate Sync Convenience USER convenience Built in speaker 5 W x 2 MultiView PBP mode 2 devices KVM YES OSD La...

Страница 21: ...al Operation 200 0 BTU hr typ 198 3 BTU hr typ 197 6 BTU hr typ Sleep Standby mode 1 37 BTU hr 1 37 BTU hr 1 37 BTU hr Off mode 1 02 BTU hr 1 02 BTU hr 1 02 BTU hr Off mode AC switch 0 BTU hr 0 BTU hr 0 BTU hr On Mode ECO mode 46 2W Power LED indicator On mode White Standby Sleep mode White blinking Power Supply Built in 100 240V AC 50 60Hz Dimensions Product with stand WxHxD 1194 x 568 x 303 mm P...

Страница 22: ... 500 to 1060hPa Environmental and energy ROHS YES Packaging 100 recyclable Specific Substances 100 PVC BFR free housing Cabinet Color Black Finish Texture Note 1 This data is subject to change without notice Go to www philips com support to download the latest version of leaflet 2 SmartUniformity and Delta E information sheets are included in the box ...

Страница 23: ...0 x 1440 PBP mode 60 00 66 63 3840 x 1080 60 00 133 32 3840 x 1080 120 00 111 07 5120 x 1440 75 00 88 83 5120 x 1440 60 00 104 12 5120 x 1440 70 00 158 12 5120 x 1440 120 00 DP 244 36 5120 x 1440 165 00 DP Note 1 Please notice that your display works best at native resolution of 5120 x 1440 For best display quality please follow this resolution recommendation 2 The factory default setting HDMI sup...

Страница 24: ...e power consumption and signaling of this automatic power saving feature Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 58 1 W typ 179 5 W max White Sleep Standby mode OFF No No 0 4 W White blink Off mode AC switch OFF 0 W OFF The following setup is used to measure power consumption on this display Native resolution 5120 x 1440 Contrast 50 Brightne...

Страница 25: ... higher quality standards for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide subpixel pixel Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together app...

Страница 26: ... stands out on the screen when the display displays a light pattern These are the types of black dot defects Proximity of Pixel Defects Because pixel and sub pixels defects of the same type that are near to one another may be more noticeable Philips also specifies tolerances for the proximity of pixel defects Pixel Defect Tolerances In order to qualify for repair or replacement due to pixel defect...

Страница 27: ... of all types 3 BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 5 or fewer 2 adjacent dark subpixels 5 or fewer 3 adjacent dark subpixels 1 Distance between two black dot defects 15mm Total black dot defects of all types 10 or fewer TOTAL DOT DEFECTS ACCEPTABLE LEVEL Total bright or black dot defects of all types 10 or fewer Note 1 or 2 adjacent sub pixel defects 1 dot defect ...

Страница 28: ...ertified Service Partner cannot perform the required repairs under the offered extended warranty package we will find alternative solutions for you if possible up to the extended warranty period you have purchased Please contact our Philips Customer Service Representative or local contact center by Consumer care number for more details Philips Customer Care Center number listed below Local Standar...

Страница 29: ...y connected to your computer Also refer to the Quick Start Guide Check to see if the display cable has bent pins Make sure the computer is turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary V...

Страница 30: ... if your LCD display will display unchanging static content Failure to activate a screen saver or a periodic screen refresh application may result in severe burn in or after image or ghost image symptoms that will not disappear and cannot be repaired The damage mentioned above is not covered under your warranty Image appears distorted Text is fuzzy or blurred Set the PC s display resolution to the...

Страница 31: ...00K 9300K and 11500K With settings in the 5000K range the panel In the Windows Start Menu select Settings Control Panel In the Control Panel Window select the Display icon Inside the Display Control Panel select the Settings tab Under the setting tab in box labelled desktop area move the sidebar to 5120 x 1440 pixels Open Advanced Properties and set the Refresh Rate to 60 Hz then click OK Restart ...

Страница 32: ...Image Burn in or After Image or Ghost Image in LCD panels Ans Uninterrupted display of still or static images over an extended period may cause burn in also known as after imaging or ghost imaging on your screen Burn in after imaging or ghost imaging is a well known phenomenon in LCD panel technology In most cases the burned in or after imaging or ghost imaging will disappear gradually over a peri...

Страница 33: ...Philips website support page 7 3 Multiview FAQs Q1 How to listen to Audio independent of video Ans Normally the audio source is linked to the main picture source If you want to change audio source input for example listen to your MP3 player independently regardless of the video source input you can press to enter OSD menu Select your preferred Audio Source option from the Audio main menu Please no...

Страница 34: ...e responsibility of Top Victory Investments Ltd and Top Victory Investments Ltd is the warrantor in relation to this product Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N V and are used under license Specifications are subject to change without notice Version M9498PE2T ...

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