www.philips.com/welcome
272B4
EN User
manual
1
Customer care and warranty
39
Troubleshooting & FAQs
45
Страница 1: ...www philips com welcome 272B4 EN User manual 1 Customer care and warranty 39 Troubleshooting FAQs 45 ...
Страница 2: ...timization 12 3 1 SmartImage 12 3 2 SmartContrast 13 3 3 Philips SmartControl Premium 13 3 4 SmartDesktop Guide 21 4 PowerSensor 26 7HFKQLFDO 6SHFLÀFDWLRQV 27 5 1 Resolution Preset Modes 29 5 2 Crystalclear 29 6 Power Management 30 7 Regulatory Information 31 8 Customer care and warranty 39 8 1 Philips Flat Panel Monitors Pixel Defect Policy 39 8 2 Customer Care Warranty 41 9 Troubleshooting FAQs ...
Страница 3: ... or DC power cord for normal operation Please use approved power cord provided by Philips all the time If your power cord is missing please contact with your local service center Please refer to Customer Care Consumer Information Center Do not subject the monitor to severe vibration or high impact conditions during operation Do not knock or drop the monitor during operation or transportation Maint...
Страница 4: ...ir or integration please contact with your local service center please refer to the chapter of Consumer Information Center For transportation information please refer to Technical Specifications Do not leave your monitor in a car trunk under direct sun light Note Consult a service technician if the monitor does not operate normally or you are not sure what procedure to take when the operating inst...
Страница 5: ...r utmost to make the packaging easily separable into mono materials 3OHDVH ÀQG RXW DERXW WKH ORFDO UHJXODWLRQV RQ how to dispose of your old monitor and packing from your sales representative Taking back Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization s product service and activitie...
Страница 6: ...备用 user s manual Depends on the country Note Use only AC DC adapter model Philips ADPC20120 TPV120 REBN2 Install base stand 1 Place the monitor face down on a smooth surface Pay attention not to scratch or damage the screen 2 Hold the stand with both hands 1 Gently attach the stand to theVESA mount area until the latch locks the stand 2 Gently attach the base to the stand 1 2 ...
Страница 7: ...n of the control buttons 5 4 3 2 1 7 6 1 Switch monitor s power ON and OFF 2 Access the OSD menu RQÀUP WKH 26 DGMXVWPHQW 3 Adjust the OSD menu 4 User preference key Customize your own preference function from OSD to become the user key 5 PIP PBP Off Swap 6 Return to previous OSD layer 7 SmartImage hot key There are 6 PRGHV WR VHOHFW 2IÀFH 3KRWR Movie Game Economy Off Customize your own USER key Th...
Страница 8: ...r can play the audio source independently regardless of which video input For example you can play your MP3 player from the audio source connected to the Audio In port of this monitor and still watch your video source connected from MHL HDMI or DisplayPort 1 Press button on the front bezel to enter OSD Menu Screen Power Sensor Input Picture PIP PBP Audio Volume Stand Alone Mute Audio Source Audio ...
Страница 9: ...Audio PIP PBP Horizontal Vertical Transparency OSD Time Out Auto Power LED H Position V Position English Deutsch Español Ελληνική Français Italiano Maryar Nederlands Português Português do Brasil Polski Русский Svenska Suomi Türkçe ČŦšŵŪůŢ Українська ၭ ߨ偎 ၭ ׁ䪳 㷼ᄙⱥ Color Temperature sRGB User Define On Off VGA DVI MHL HDMI DisplayPort SmartResponse Picture Format SmartContrast Contrast Sharpness Br...
Страница 10: ...esolution 2560 1440 60 Hz When the monitor is powered on at a different resolution an alert is displayed on screen Use 2560 1440 60 Hz for best results Display of the native resolution alert can be switched off from Setup in the OSD On Screen Display menu Physical Function Tilt Swivel Height adjustment 120mm Pivot ...
Страница 11: ...S How to enable MultiView by hotkey 1 Press the hotkey directly on the front bezel 2 The MultiView selection menu appears 3UHVV ɼ RU ɾ EXWWRQ WR VHOHFW PBP Swap Kī PIP DƵůƟ sŝĞǁ P 3 Press EXWWRQ WR FRQÀUP RXU VHOHFWLRQ and then exit automatically How to enable MultiView by OSD menu Besides pressing the hotkey directly on the front bezel the MultiView function can also be selected in OSD menu 1 Pre...
Страница 12: ... source VGA DVI MHL HDMI and DisplayPort Please refer below table for compatibility of main sub input source SUB SOURCE POSSIBILITY xl Inputs VGA DP DVI MHL HDMI MAIN SOURCE xl VGA ʁ ʁ ʁ DP ʁ ʁ ʁ DVI ʁ ʁ ʁ MHL HDMI ʁ ʁ ʁ PIP Size When PIP is activated there are three sub window sizes to choose Small Middle Large B A main Small Middle Large PIP Position When PIP is activated there are four sub wind...
Страница 13: ...VESA Mounting Before you start disassembling the monitor base please follow the instructions below to avoid any possible damage or injury 1 Extend the monitor base to its maximum height 2 Place the monitor face down on a smooth surface Pay attention not to scratch or damage the screen Then lift the monitor stand 3 While keeping the release button pressed tilt the base and slide it out Note This mo...
Страница 14: ...QRP DQG Off 3 The SmartImage on screen display will remain on screen for 5 seconds or you can also press EXWWRQ WR FRQÀUP 7KHUH DUH VL PRGHV WR VHOHFW 2IÀFH 3KRWR Movie Game Economy and Off Photo Movie Game Economy KĸĐĞ SmartImage 2ī Office Enhances text and dampens brightness to increase readability and reduce eye strain This mode significantly enhances readability and productivity when you re wo...
Страница 15: ...ally enhance contrast for a great entertainment experience when viewing videos or playing games 3 3 Philips SmartControl Premium The new SmartControl Premium software by Phillips allows you to control your monitor via an easy to use on screen graphic interface Complicated adjustments are a thing of the past as this user friendly software guides you WKURXJK ÀQHWXQLQJ UHVROXWLRQ RORU FDOLEUDWLRQ Clo...
Страница 16: ...tart with Standard pane Adjust menu Adjust Menu allows you to adjust Brightness Contrast Focus Position and Resolution You can follow the instruction and do the adjustment Cancel prompts user if you want to cancel installation ...
Страница 17: ...o adjust RGB Black Level White Point Display Gamma Color Calibration and SmartImage Please refer to SmartImage section You can follow the instruction and do the adjustment Refer to below table for sub menu item base on your input Example for Color Calibration ...
Страница 18: ...n screen First Color Calibration Screen Previous button is disabled until the second color screen Next goes to the succeeding target 6 targets Final next goes File Presets pane Cancel closes the UI and returns to the plug in page SmartImage Allow users to change setting for better display setting based on content When Entertainment is set SmartContrast and SmartResponse are enabled Eco Power menu ...
Страница 19: ...hen Enable task tray menu is disabled the task tray icon will only display EXIT Run at Startup is checked On by default When disabled SmartControl Premium will not launch at start or be in the task tray The only way to launch SmartControl Premium is either from the desktop short cut or from the program file Any preset set to run at startup will not load when this box is unchecked Disabled Enable t...
Страница 20: ...ring PIN Accept button takes user to the pop up dialog box on the following page Minimum minutes set to 5 Slider set to 5 by default Does not require the display be attached to a different host to go into Theft Deterrence mode After creating PIN theTheft Deterrence pane will indicateTheft Deterrence Enabled and provide PIN Options button Theft Deterrence Enabled is displayed Disable Theft Deterren...
Страница 21: ...lecting User Manual from the drop down Help menu On a non supported display capable of DDC CI only the Help and Options tabs are available Help Version Will only be active when selectingVersion from the drop down Help menu On a non supported display capable of DDC CI only the Help and Options tabs are available ...
Страница 22: ... tray menu can be displayed by rightclicking on the SmartControl Premium icon from the task tray Left Click will launch the application 7KH WDVN WUD KDV ÀYH HQWULHV Help Access to User Manual file Open User Manual file using the default browser window Technical Support displays the tech support page Check for Update takes the user to PDI Landing and checks the user s version against the most curre...
Страница 23: ...trol Premium Install SmartControl Premium and select SmartDesktop from Options Align to partition check box will enable automatic alignment for the window when dragged into the defined partition Select the desired partition by clicking on the icon The partition will be applied to the desktop and the icon will be highlighted Identify provides a quick way to view the grid Drag and Drop Windows 2QFH ...
Страница 24: ...ows contents while dragging Title Bar Options Desktop partition can be accessed from the title bar of the active window This provides a quick and easy way to manage the desktop as well as sending any window to any partition without having to drag and drop Move the cursor into the active window s title bar to access the drop down menu Right Click Menu Right click on the Desktop Partition icon to vi...
Страница 25: ...ains most of the features supported in the title bar with the exception of automatically sending a window to any partition Find Windows In some cases the user may have sent multiple windows to the same partition Find Window will show all open windows and move the selected window to the forefront Desktop Partition Desktop Partition shows the current selected partition and allows the user to quickly...
Страница 26: ...eft Assesses the screen resolution and divides the display into two vertical regions the left hand side is a single region the right hand side is split into two evenly sized regions For 90 Partition 1 on top Partition 2 3 on bottom For 270 Partition 1 on bottom Partition 2 3 on top Vertical Split Right Assesses the screen resolution and divides the display into two vertical regions the right hand ...
Страница 27: ...horizontal regions the bottom region is single the top region is spilt into two evenly sized regions For 90 Partition 1 2 on right sideVertical Partition 3 on left sideVertical For 270 Partition 1 2 on left sideVertical Partition 3 on right sideVertical Even Split Assesses the screen resolution and divides the display into four evenly sized regions ...
Страница 28: ...ances up to 120 cm or 47 inches Setting 4 Since some dark colored clothing tends to absorb infrared signals even when the user is within 100 cm or 40 inches of the display step up signal strength when wearing black or other dark clothes Hot key Sensor distance Landscape Portrait mode for selective models Landscape mode Portrait mode Above illustrations are for reference purpose only PD QRW UHÁHFW ...
Страница 29: ... Output DVI Digtal VGA Analog DisplayPort MHL HDMI USB USB 3 0 x4 including 1 x fast charger Input Signal Separate Sync Sync on Green Audio In Out PC Audio in Headphone Out Convenience Built in Speakers 2 W x2 User Convenience OSD Languages English German Spanish Greek French Italian Hungarian Dutch Portuguese Brazil Portuguese Polish Russian Swedish Finnish 7XUNLVK HFK 8NUDQLDQ 6LPSOLÀHG KLQHVH 7...
Страница 30: ...WxHxD 639 x 540 x 244 mm Product without stand WxHxD 639 x 405 x 68 mm Weight Product with stand 6 72 kg Product without stand 4 4 kg Product with packaging 10 6kg Operating Condition Temperature Range Operation 0 C to 40 C Non operation 20 C to 60 C Relative Humidity 20 to 80 Environmental ROHS YES EPEAT Gold www epeat net Packaging 100 recyclable 6SHFLÀF 6XEVWDQFHV 100 PVC BFR free housing Energ...
Страница 31: ...tive resolution of 2560 x 1440 60Hz For best display quality please follow this resolution recommendation While using DVI a Dual link DVI cable is required for maximum resolution 2560 x 1440 The highest supporting screen resolution on HDMI is 2560 x 1440 but it always depends on your capability of graphics card and BluRay video players 5 2 Crystalclear This latest Philips display delivers Crystalc...
Страница 32: ... shows the power consumption and signaling of this automatic power saving feature 3RZHU 0DQDJHPHQW HÀQLWLRQ VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 45 2 W typ 85 max White Sleep Standby OFF No No 0 5 W White blink Off OFF 0 3 W OFF The following setup is used to measure power consumption on this monitor Native resolution 2560 x 1440 Contrast 50 Brightness 350 nits Colo...
Страница 33: ...r must be certified according to either ISO 14001 or EMAS Minimization of Hazardous Substances Limits on cadmium mercury lead hexavalent chromium including requirements for mercury free products halogenated substances and hazardous flame retardants Design for Recycling Coding of plastics for easy recycling Limit on the number of different plastics used Product Lifetime Product Take Back Minimum on...
Страница 34: ...owing standards EN60950 1 2006 A11 2009 A1 2010 A 12 2011 A2 2013 Safety requirement of Information Technology Equipment EN55022 2010 Radio Disturbance requirement of Information Technology Equipment EN55024 2010 Immunity requirement of Information Technology Equipment EN61000 3 2 2006 A1 2009 A2 2009 Limits for Harmonic Current Emission EN61000 3 3 2008 Limitation of Voltage Fluctuation and Flick...
Страница 35: ...HV RU PRGLÀFDWLRQV QRW H SUHVVO approved by the party responsible for compliance could void the user s authority to operate the equipment Use only RF shielded cable that was supplied with the monitor when connecting this monitor to a computer device 7R SUHYHQW GDPDJH ZKLFK PD UHVXOW LQ ÀUH RU shock hazard do not expose this appliance to rain or excessive moisture THIS CLASS B DIGITAL APPARATUS MEE...
Страница 36: ...ordinateurs ou périphériques CET APPAREIL NUMERIQUE DE LA CLASSE B RESPECTETOUTES LES EXIGENCES DU REGLEMENT SUR LE MATERIEL BROUILLEUR DU CANADA EN 55022 Compliance Czech Republic Only 3ROLVK HQWHU IRU 7HVWLQJ DQG HUWLÀFDWLRQ Notice The equipment should draw power from a socket with an attached protection circuit a three prong socket All equipment that works together computer monitor printer and ...
Страница 37: ...legten Vorschriften XI GHU 5 FNZDQG GHV HUlWHV EHÀQGHW VLFK ein Aufkleber der auf die Unbedenklichkeit der Inbetriebnahme hinweist da dieVorschriften über die Bauart von Störstrahlern nach Anlage ʔ EV GHU 5 QWJHQYHURUGQXQJ HUI OOW VLQG Damit Ihr Monitor immer den in der Zulassung geforderten Werten entspricht ist darauf zu achten daß 1 Reparaturen nur durch Fachpersonal durchgeführt werden 2 nur o...
Страница 38: ...hould not be greater than 5A NOTE The severed plug must be destroyed to avoid a possible shock hazard should it be inserted into a 13A socket elsewhere A B How to connect a plug The wires in the mains lead are coloured in accordance with the following code BLUE NEUTRAL N BROWN LIVE L GREEN YELLOW EARTH E 1 The GREEN YELLOW wire must be connected to the terminal in the plug which is marked with the...
Страница 39: ...n concentrations exceeding 0 1 weight and 0 01 weight for cadmium except for the exemptions set in Schedule 2 of the Rule E Waste Declaration for India This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection po...
Страница 40: ...ѝഭ RoHS 㿴ḷ 㾱 ӗ ѝᴹ ᴹᇣ 䍘ᡆ ݳ Ⲵ ਜ਼䟿 䜘Ԧ ᴹ ᴹᇣ 䍘ᡆ ݳ 䫵 Pb Hg 䭹 Cd ޝ ԧ䬜 Cr6 ཊⓤ㚄㤟 PBB ཊⓤҼ㤟䟊 PBDE ཆ༣ O O O O O O Ღᱮ ቿ X O O O O O 䐟ᶯ㓴Ԧ X O O O O O Ⓚ䘲䝽㓯 X O O O O O Ⓚ㓯 䘎᧕㓯 X O O O O O 䐟ᶯ㓴Ԧवᤜঠࡧ 䐟ᶯ ަᶴᡀⲴ䴦䜘Ԧˈྲ 䱫ǃ ᇩǃ䳶ᡀ 䐟ǃ䘎᧕ಘㅹDŽ O 㺘 䈕ᴹ ᴹᇣ 䍘 䈕䜘Ԧᡰᴹ 䍘ᶀᯉѝⲴਜ਼䟿 7 㿴ᇊⲴ䲀䟿㾱 ԕлDŽ X 㺘 䈕ᴹ ᴹᇣ 䍘㠣ቁ 䈕䜘ԦⲴḀа 䍘ᶀᯉѝⲴਜ਼䟿䎵ࠪ 7 㿴ᇊⲴ䲀䟿㾱 նᱟк㺘ѝᢃ X Ⲵ䜘Ԧˈㅖਸ ⴏRoHS 㿴㾱 Ҿ䉱 Ⲵݽ 䜘 DŽ ᵏ䲀 ḷ䇶ᤷᵏ䲀 ॱᒤ ᆀؑ ӗ ѝਜ਼ᴹⲴᴹ ᴹᇣ 䍘ᡆ ݳ ᑨ ⲴᶑԦлнՊਁ ཆ ᡆケਈ ᆀؑ ӗ ᡧ 䈕 ᆀؑ ӗ нՊሩ ຳ䙐ᡀѕ䟽 ḃᡆሩަӪ䓛...
Страница 41: ... However pixel or sub pixel defects on theTFT Monitor panels XVHG LQ ÁDW SDQHO PRQLWRUV DUH VRPHWLPHV unavoidable No manufacturer can guarantee that all panels will be free from pixel defects but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty This notice explains WKH GLIIHUHQW W SHV RI SL HO GHIHFWV DQG GHÀQHV acceptable defec...
Страница 42: ... ÁDW SDQHO monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables BRIGHT DOT DEFECTS ACCEPTABLE LEVEL 1 lit subpixel 3 2 adjacent lit subpixels 1 3 adjacent lit subpixels one white pixel 0 Distance between two bright dot defects 15mm Total bright dot defects of all types 3 BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 5 or fewer 2 adjacent dark su...
Страница 43: ...inteq 33 082161 1658 0 09 Mon to Fri 9am 6pm Germany RTS 49 01803 386 853 0 09 Mon to Fri 9am 6pm Greece Alman 30 00800 3122 1223 Free of charge Mon to Fri 9am 6pm Ireland Celestica 353 01 601 1161 Local call tariff Mon to Fri 8am 5pm Italy Anovo Italy 39 840 320 041 0 08 0 08 Mon to Fri 9am 6pm Luxembourg Ecare 352 26 84 30 00 Local call tariff Mon to Fri 9am 6pm Netherlands Ecare 31 0900 0400 06...
Страница 44: ...ssic Service I I c 7 727 3097515 Latvia N A ServiceNet LV 371 67460399 371 27260399 Lithuania N A UAB Servicenet 370 37 400160 general 370 7400088 for Philips Macedonia N A AMC 389 2 3125097 Moldova N A Comel 37322224035 Romania N A Skin 40 21 2101969 Russia N A CPS 7 495 645 6746 Serbia Montenegro N A KimTec d o o 381 11 20 70 684 Slovakia N A Datalan Service 421 2 49207155 Slovenia N A PC H and ...
Страница 45: ...EDINGTON INDIA LTD Tel 1 800 425 6396 SMS PHILIPS to 56677 Mon Fri 9 00am 5 30pm Indonesia PT CORMIC SERVISINDO PERKASA 62 21 4080 9086 Customer Hotline 62 8888 01 9086 Customer Hotline Mon Thu 08 30 12 00 13 00 17 30 Fri 08 30 11 30 13 00 17 30 Korea Alphascan Displays Inc 1661 5003 Mon Fri 9 00am 5 30pm Sat 9 00am 1 00pm Malaysia R Logic Sdn Bhd 603 5102 3336 Mon Fri 8 15am 5 00pm Sat 8 30am 12 ...
Страница 46: ...8 00 12 00 Philippines EA Global Supply Chain Solutions Inc 02 655 7777 6359456 Mon Fri 8 30am 5 30pm Armenia Azerbaijan Georgia Kyrgyzstan Tajikistan Firebird service centre 97 14 8837911 Sun Thu 09 00 18 00 Uzbekistan Soniko Plus Private Enterprise Ltd 99871 2784650 Mon Fri 09 00 18 00 Turkmenistan Technostar Service Centre 99312 460733 460957 Mon Fri 09 00 18 00 Japan フィリップスモニター サポートセンター 0120 0...
Страница 47: ... is turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of smoke or sparks Do not perform any troubleshooting steps Disconnect the monitor from mains power source immediately for...
Страница 48: ...een The remaining dots are normal characteristic of the liquid crystal used in today s technology Please refer the pixel policy for more detail The power on light is too strong and is disturbing You can adjust power on light using the power LED Setup in OSD main Controls Audio problem No sound Check if audio cable is connected to PC and monitor correctly Ensure audio is not muted Press OSD Menu se...
Страница 49: ...d version which fully supporting DDC CI interface Please try to download the most updated graphic adaptor driver from corresponding companies web site Install the driver Remove SmartControl Premium and re install it once more Attention Theft Deterrence is Enabled Q5 I forgot my PIN for Theft Deterrence Function What can I do Ans Philips Service center has a right to DVN IRU OHJLWLPDWH LGHQWLÀFDWLR...
Страница 50: ...hic driver and monitor together determine the available resolutions You can select the desired resolution under Windows Control Panel with the Display properties Q5 What if I get lost when I am making monitor adjustments via OSD Ans Simply press the button then select Reset to recall all the original factory settings Q6 Is the monitor screen resistant to scratches Ans In general it is recommended ...
Страница 51: ... Image Burn in or After Image or Ghost Image in monitor panels Ans Uninterrupted display of still or static images over an extended period may cause burn in also known as after imaging or ghost imaging on your screen Burn in after imaging or ghost imaging is a well known phenomenon in monitor panel technology In most cases the burned in or atter imaging or ghost imaging will disappear gradually ov...
Страница 52: ... PBP main menu Q3 How to listen to Audio independent of video Ans Normally the audio source is linked to the main picture source If you want to change audio source input for example listen to your MP3 player independently regardless of the video source input you can press to enter OSD menu Select your preferred Audio Source option from the Audio main menu Please note that the next time you turn on...
Страница 53: ...l rights reserved Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N V and are used under license from Koninklijke Philips N V 6SHFLÀFDWLRQV DUH VXEMHFW WR FKDQJH ZLWKRXW QRWLFH Version M4272BE1T ...
