background image

www.philips.com/welcome

241P4

EN User 

manual 

1

Customer care and warranty 

38

Troubleshooting & FAQs 

44 

Содержание Brilliance 241P4

Страница 1: ...www philips com welcome 241P4 EN User manual 1 Customer care and warranty 38 Troubleshooting FAQs 44 ...

Страница 2: ... Philips SmartControl Premium 12 3 4 SmartDesktop Guide 19 4 PowerSensor 24 5 ErgoSensor 25 6 Built in Webcam with Microphone 26 6 1 PC system requirements 26 6 2 Using the device 26 7HFKQLFDO 6SHFLÀFDWLRQV 27 7 1 Resolution Preset Modes 30 8 Power Management 31 9 Regulatory Information 32 10 Customer care and warranty 38 10 1 Philips Flat Panel Monitors Pixel Defect Policy 38 10 2 Customer Care W...

Страница 3: ...able or DC power cord for normal operation Please use approved power cord provided by Philips all the time If your power cord is missing please contact with your local service center Please refer to Customer Care Consumer Information Center Do not subject the monitor to severe vibration or high impact conditions during operation Do not knock or drop the monitor during operation or transportation M...

Страница 4: ...ir or integration please contact with your local service center please refer to the chapter of Consumer Information Center For transportation information please refer to Technical Specifications Do not leave your monitor in a car trunk under direct sun light Note Consult a service technician if the monitor does not operate normally or you are not sure what procedure to take when the operating inst...

Страница 5: ...r utmost to make the packaging easily separable into mono materials 3OHDVH ÀQG RXW DERXW WKH ORFDO UHJXODWLRQV RQ how to dispose of your old monitor and packing from your sales representative Taking back Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization s product service and activitie...

Страница 6: ...2 1 Installation Package contents 241P4 VGA optional DVI optional USB optional 保留备用 使用 前请阅读使用说明 Install the base 1 Place the monitor face down on a smooth surface Pay attention not to scratch or damage the screen 2 Snap in the base in the VESA mount area ...

Страница 7: ...ero power Switch 8 USB downstream 9 USB upstream 10 Earphone jack Connect to PC 1 Connect the power cord to the back of WKH PRQLWRU ÀUPO 2 Turn off your computer and unplug its power cable 3 Connect the monitor signal cable to the video connector on the back of your computer 4 Plug the power cord of your computer and your monitor into a nearby outlet 5 Turn on your computer and monitor If the moni...

Страница 8: ... Adjust the speaker volume Return to previous OSD level SmartImage hot key There are 6 PRGHV WR VHOHFW 2IÀFH 3KRWR Movie Game Economy Off 241P4QRY 8 7 6 2 5 4 3 1 Switch monitor s power ON and OFF Access the OSD menu RQÀUP WKH 26 DGMXVWPHQW Adjust the OSD menu ErgoSensor Adjust the speaker volume Return to previous OSD level SmartImage hot key There are 6 PRGHV WR VHOHFW 2IÀFH 3KRWR Movie Game Eco...

Страница 9: ...play What is On Screen Display OSD On Screen Display OSD is a feature in all Philips LCD monitors It allows an end user to adjust screen performance or select functions of the monitors directly through an on screen instruction window A user friendly on screen display interface is shown as below 241P4QPY 241P4QPYK 3LFWXUH XGLR QSXW 2II 2Q 3RZHU6HQVRU RORU 2Q 241P4QRY 3LFWXUH XGLR QSXW 2II 2Q RORU 2...

Страница 10: ...0 0 100 0 100 5000K 6500K 7500K 8200K 9300K 11500K Red 0 100 Green 0 100 Blue 0 100 Off Fast Faster Fastest Off On 1 8 2 0 2 2 2 4 2 6 Off On Off On 0 100 0 1 2 3 4 0 100 On Off Volume Audio Source Mute DPS On Off 241P4QRY Main menu Sub menu Picture Color Audio Input ErgoSensor On Off Demo Picture Format Brightness Contrast Color Temperature sRGB User Define VGA DVI DisplayPort SmartResponse Smart...

Страница 11: ...n 1920 1080 60 Hz When the monitor is powered on at a different resolution an alert is displayed on screen Use 1920 1080 60 Hz for best results Display of the native resolution alert can be switched off from Setup in the OSD On Screen Display menu Physical Function Tilt 20 5 Swivel 65 65 Height adjustment 130mm Pivot 90 0 ...

Страница 12: ...onitor base please follow the instructions below to avoid any possible damage or injury 1 Place the monitor face down on a smooth surface Pay attention not to scratch or damage the screen 2 Remove the screws from hinge cover Note This monitor accepts a 100mm x 100mm VESA Compliant mounting interface 100mm 100mm ...

Страница 13: ...Image on screen display 2 Keep pressing to toggle among 2IÀFH Photo Movie Game Economy and Off 3 The SmartImage on screen display will remain on screen for 5 seconds or you can DOVR SUHVV 2 WR PDNH FRQÀUPDWLRQ 4 When SmartImage is enabled the sRGB scheme is disabled automatically To use sRGB you need to disable SmartImage with the button at the front bezel of your monitor 7KHUH DUH VL PRGHV WR VHO...

Страница 14: ... of your monitor How does it work When you activate SmartContrast it will analyse the content you are displaying in real time to adjust colors and control backlight intensity This function will dynamically enhance contrast for a great entertainment experience when viewing videos or playing games 3 3 Philips SmartControl Premium The new SmartControl Premium software by Philips allows you to control...

Страница 15: ...esolution You can follow the instruction and do the adjustment Cancel prompts user if you want to cancel installation Color menu Color Menu allows you to adjust RGB Black Level White Point Display Gamma Calibration SmartImage and SmartKolor You can follow the instruction and do the adjustment Refer to below table for sub menu item base on your input Example for Color Calibration ...

Страница 16: ...ibration sequence 3 Quick View loads the before after images 4 To return to Color home pane click the Cancel button 5 Enable color calibration by default is on If unchecked does not allow for color calibration to happen dimes out start and quick view buttons 6 Must have patent info in calibration screen ...

Страница 17: ...is set SmartContrast and SmartResponse are enabled Eco Power menu Options menu Options Preferences Will only be active when selecting Preferences from the drop down Options menu On a non supported display capable of DDC CI only the Help and Options tabs are available Displays current preference settings A checked box enables the feature The check box is a toggle Enable Context Menu on desktop is c...

Страница 18: ...gram file Any preset set to run at startup will not load when this box is unchecked Disabled Enable transparency mode Windows 7 Vista XP Default is 0 Opaque Options Audio Will only be active when selectingVolume from the drop down Options menu On a non supported display capable of DDC CI only the Help and Options tabs are available Option Auto Pivot Options Input Will only be active when selecting...

Страница 19: ...rrence Enabled is displayed Disable Theft Deterrence Mode opens pane screen on next page PIN Options button only available after user creates PIN button opens secure PIN web site Help menu HOS 8VHU 0DQXDO Will only be active when selecting User Manual from the drop down Help menu On a non supported display capable of DDC CI only the Help and Options tabs are available Help Version Will only be act...

Страница 20: ...7HFKQLFDO 6XSSRUW Displays the tech support page v ChecN IRU 8SGDWH Takes the user to PDI Landing and checks the user s version against the most current available v About Displays detailed reference information product version release information and product name v Exit Close SmartControl Premium To run SmartControl Premium again either select SmartControl Premium from Program menu double click th...

Страница 21: ...tomatically align When the window and mouse cursor are within the region the region will become highlighted Note If the outline of the region is not visible when dragging the window Show windows contents while dragging is disabled To enable 1 In Control Panel click System 2 Click Advanced system settings ForVista Win7 OS this is located on the left sidebar 3 In Performance section click Settings 4...

Страница 22: ... Desktop Partition shows the current selected partition and allows the user to quickly change to any of the partitions shown in the drop down Note If more than one display is attached the user can select the targeted display to change the partition The highlighted icon represents the current active partition 3 Identify Partition Displays the outline grid on the desktop for the current partition 4 ...

Страница 23: ... multiple windows to the same partition Find Window will show all open windows and move the selected window to the forefront Desktop Partition Desktop Partition shows the current selected partition and allows the user to quickly change to any of the partitions shown in the drop down Identify Partition Displays the outline grid on the desktop for the current partition Align On Align Off Enables dis...

Страница 24: ... top Partition 2 horizontal center Partition 3 horizontal bottom For 270 Partition 3 horizontal top Partition 2 horizontal center Partition 1 horizontal bottom Vertical Split Left Assesses the screen resolution and divides the display into two vertical regions the left hand side is a single region the right hand side is split into two evenly sized regions For 90 Partition 1 on top Partition 2 3 on...

Страница 25: ...r 270 Partition 1 on left sideVertical Partition 2 3 on right sideVertical Horizontal Split Bottom Assesses the screen resolution and divides the display into two evenly sized horizontal regions the bottom region is single the top region is spilt into two evenly sized regionsFor 90 Partition 1 2 on right sideVertical Partition 3 on left sideVertical For 270 Partition 1 2 on left sideVertical Parti...

Страница 26: ...choose to position yourself more than 100 cm or 40 inches from the monitor use the maximum detection signal for distances up to 120 cm or 47 inches Setting 4 Since some dark colored clothing tends to absorb infrared signals even when the user is within 100 cm or 40 inches of the display step up signal strength when wearing black or other dark clothes You can return to the default mode at any time ...

Страница 27: ...A 15 degrees neck tilt for angle detection B 3mins for time break activation C 90cm and 70cm for distance activation How does it work 9LHZLQJ GLVWDQFH If user is found sitting outside of optimal ergonomic zone of 70 90cm a message is generated 9LHZLQJ DQJOH If user s posture is detected with a neck angle tilted more than 15 degrees a message is generated 9LHZLQJ WLPH If the user is found to be con...

Страница 28: ...B 2 0 or above UVC UAC support 6 2 Using the device Philips monitor with webcam device transmits video and sound data through USB port It can be enabled by simply connecting your USB cable from your PC to the USB upstream of USB hub on the side IO of monitor Connect your USB cable to upstream of USB hub on the side IO of monitor from PC side Turn on your PC and make sure your internet connection i...

Страница 29: ... DVI Digital VGA Analog DisplayPort USB USB 2 0 4 241P4QPY 241P4QRY USB 2 0 3 241P4QPYK Input Signal Separate Sync Sync on Green Audio In Out PC audio in headphone out Convenience Built in speaker 1 5 W x 2 Built in webcam 241P4QPYK 2 0 megapixel camera with Microphone and LED indicator User Convenience 241P4QRY OSD Languages English German Spanish Greek French Italian Hungarian Dutch Portuguese B...

Страница 30: ...typ 45 5W max On Mode ECO mode 15W typ Energy Consumption EnergyStar test method AC InputVoltage at 100VAC 50Hz AC InputVoltage at 115VAC 60Hz AC InputVoltage at 230VAC 50Hz Normal Operation 21 3W typ 21 3W typ 21 3W typ Sleep Standby 0 1W typ 0 1W typ 0 1W typ Off AC switch 0W typ 0W typ 0W typ Heat Dissipation AC InputVoltage at 100VAC 50Hz AC InputVoltage at 115VAC 60Hz AC InputVoltage at 230VA...

Страница 31: ... stand 5 3 kg Product without stand 3 1 kg Product with packaging 7 9 kg Operating Condition Temperature range operation 0 C to 40 C Temperature range Non operation 20 C to 60 C Relative humidity 20 to 80 MTBF 30 000hrs Environmental and energy ErgoSensor Yes 241P4QRY PowerSenor Yes 241P4QPY 241P4QPYK ROHS YES EPEAT Gold www epeat net Packaging 100 recyclable 6SHFLÀF 6XEVWDQFHV 100 PVC BFR free ho...

Страница 32: ...Hz digital input H freq kHz Resolution V freq Hz 31 47 720 x 400 70 09 31 47 640 x 480 59 94 35 00 640 x 480 66 67 37 86 640 x 480 72 81 37 50 640 x 480 75 00 37 88 800 x 600 60 32 46 88 800 x 600 75 00 48 36 1024 x 768 60 00 60 02 1024 x 768 75 03 44 77 1280x 720 59 86 63 89 1280 x 1024 60 02 79 98 1280 x 1024 75 03 55 94 1440 x 900 59 89 70 64 1440 x 900 74 98 65 29 1680 x 1050 59 95 67 50 1920 ...

Страница 33: ...RZHU 0DQDJHPHQW HÀQLWLRQ VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 27 8W typ 45 5W max White Sleep Standby OFF No No 0 1W typ White blink Switch Off OFF 0W typ OFF 241P4QRY 3RZHU 0DQDJHPHQW HÀQLWLRQ VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 28 5W typ 46W max White Sleep Standby OFF No No 0 2W typ White blink Switch Off OFF 0W typ OFF The follow...

Страница 34: ...LÀHG IRU GLVSOD V Good visual ergonomics and image quality is tested to ensure top performance and reduce sight and strain problems Important parameters are luminance contrast resolution black level gamma curve color and luminance uniformity color rendition and image stability Product have been tested according to rigorous safety standards at an impartial laboratory Electric and magnetic fields em...

Страница 35: ... in conformity with the following standards EN60950 1 2006 A11 2009 A1 20 10 A12 2011 Safety requirement of Information Technology Equipment EN55022 2010 Radio Disturbance requirement of Information Technology Equipment EN55024 2010 Immunity requirement of Information Technology Equipment EN61000 3 2 2006 A1 2009 A2 2009 Limits for Harmonic Current Emission EN61000 3 3 2008 Limitation of Voltage F...

Страница 36: ...s connected Consult the dealer or an experienced radio TV technician for help KDQJHV RU PRGLÀFDWLRQV QRW H SUHVVO approved by the party responsible for compliance could void the user s authority to operate the equipment Use only RF shielded cable that was supplied with the monitor when connecting this monitor to a computer device 7R SUHYHQW GDPDJH ZKLFK PD UHVXOW LQ ÀUH RU shock hazard do not expo...

Страница 37: ...ésent équipement N utiliser que des câbles RF armés pour les connections avec des ordinateurs ou périphériques CET APPAREIL NUMERIQUE DE LA CLASSE B RESPECTETOUTES LES EXIGENCES DU REGLEMENT SUR LE MATERIEL BROUILLEUR DU CANADA EN 55022 Compliance Czech Republic Only 3ROLVK HQWHU IRU 7HVWLQJ DQG HUWLÀFDWLRQ Notice The equipment should draw power from a socket with an attached protection circuit a ...

Страница 38: ...n festgelegten Vorschriften XI GHU 5 FNZDQG GHV HUlWHV EHÀQGHW VLFK ein Aufkleber der auf die Unbedenklichkeit der Inbetriebnahme hinweist da dieVorschriften über die Bauart von Störstrahlern nach Anlage ʔ EV GHU 5 QWJHQYHURUGQXQJ HUI OOW VLQG Damit Ihr Monitor immer den in der Zulassung geforderten Werten entspricht ist darauf zu achten daß 1 Reparaturen nur durch Fachpersonal durchgeführt werden...

Страница 39: ...䍘ᡆ ݳ Ⲵ ਜ਼䟿 䜘Ԧ ᴹ ᴹᇣ 䍘ᡆ ݳ 䫵 Pb Hg 䭹 Cd ޝ ԧ䬜 Cr6 ཊⓤ㚄㤟 PBB ཊⓤҼ㤟䟊 PBDE ཆ༣ O O O O O O Ღᱮ ቿ X O O O O O 䐟ᶯ㓴Ԧ X O O O O O Ⓚ䘲䝽㓯 X O O O O O Ⓚ㓯 䘎᧕㓯 X O O O O O 䐟ᶯ㓴Ԧवᤜঠࡧ 䐟ᶯ ަᶴᡀⲴ䴦䜘Ԧˈྲ 䱫ǃ ᇩǃ䳶ᡀ 䐟ǃ䘎᧕ಘㅹDŽ O 㺘 䈕ᴹ ᴹᇣ 䍘 䈕䜘Ԧᡰᴹ 䍘ᶀᯉѝⲴਜ਼䟿 lj ᆀؑ ӗ ѝᴹ ᴹᇣ 䍘Ⲵ䲀䟿㾱 ḷ NJ㿴ᇊⲴ䲀䟿㾱 ԕлDŽ X 㺘 䈕ᴹ ᴹᇣ 䍘㠣ቁ 䈕䜘ԦⲴḀа 䍘ᶀᯉѝⲴਜ਼䟿䎵ࠪlj ᆀؑ ӗ ѝᴹ ᴹᇣ 䍘Ⲵ䲀䟿㾱 ḷ NJ㿴ᇊⲴ䲀䟿㾱 նᱟк㺘ѝᢃ X Ⲵ䜘Ԧˈㅖਸ ⴏRoHS 㿴㾱 Ҿ䉱 Ⲵݽ 䜘 DŽ ᵏ䲀 ḷ䇶ᤷᵏ䲀 ॱᒤ ᆀؑ ӗ ѝਜ਼ᴹ Ⲵᴹ ᴹᇣ 䍘ᡆ ݳ ᑨ ⲴᶑԦ лнՊਁ ཆ ᡆケਈ ᆀؑ ӗ ᡧ 䈕 ᆀ...

Страница 40: ...l However pixel or sub pixel defects on theTFT Monitor panels XVHG LQ ÁDW SDQHO PRQLWRUV DUH VRPHWLPHV unavoidable No manufacturer can guarantee that all panels will be free from pixel defects but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty This notice explains WKH GLIIHUHQW W SHV RI SL HO GHIHFWV DQG GHÀQHV acceptable defe...

Страница 41: ...HO monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables BRIGHT DOT DEFECTS ACCEPTABLE LEVEL 1 lit subpixel 3 2 adjacent lit subpixels 1 3 adjacent lit subpixels one white pixel 0 Distance between two bright dot defects 15mm Total bright dot defects of all types 3 BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 5 or fewer 2 adjacent dark subpixels ...

Страница 42: ...ainteq 33 082161 1658 0 09 Mon to Fri 9am 6pm Germany RTS 49 01803 386 853 0 09 Mon to Fri 9am 6pm Greece Alman 30 00800 3122 1223 Free of charge Mon to Fri 9am 6pm Ireland Celestica 353 01 601 1161 Local call tariff Mon to Fri 8am 5pm Italy Anovo Italy 39 840 320 041 0 08 0 08 Mon to Fri 9am 6pm Luxembourg Ecare 352 26 84 30 00 Local call tariff Mon to Fri 9am 6pm Netherlands Ecare 31 0900 0400 0...

Страница 43: ...atvia N A ServiceNet LV 371 67460399 371 27260399 Lithuania N A UAB Servicenet 370 37 400160 general 370 7400088 for Philips Macedonia N A AMC 389 2 3125097 Moldova N A Comel 37322224035 Romania N A Skin 40 21 2101969 Russia N A CPS 7 495 645 6746 Serbia Montenegro N A KimTec d o o 381 11 20 70 684 Slovakia N A Datalan Service 421 2 49207155 Slovenia N A PC H and 386 1 530 08 24 the republic of Be...

Страница 44: ...8 01 9086 Customer Hotline Mon Thu 08 30 12 00 13 00 17 30 Fri 08 30 11 30 13 00 17 30 Korea Alphascan Displays Inc 1661 5003 Mon Fri 9 00am 5 30pm Sat 9 00am 1 00pm Malaysia R Logic Sdn Bhd 603 5102 3336 Mon Fri 8 15am 5 00pm Sat 8 30am 12 30am Pakistan TVONICS Pakistan 92 213 6030100 Sun Thu 10 00am 6 00pm Singapore Philips Electronics Singapore Pte Ltd Philips Consumer Care Center 65 6882 3966 ...

Страница 45: ... Armenia Azerbaijan Georgia Kyrgyzstan Tajikistan Firebird service centre 97 14 8837911 Sun Thu 09 00 18 00 Uzbekistan Soniko Plus Private Enterprise Ltd 99871 2784650 Mon Fri 09 00 18 00 Turkmenistan Technostar Service Centre 99312 460733 460957 Mon Fri 09 00 18 00 Japan έͻςίΑκΣΗȜ Ȇ εȜΠΓϋΗȜ 0120 060 530 Mon Fri 09 00 18 00 ...

Страница 46: ... the monitor cable has bent pins Make sure the computer is turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of smoke or sparks Do not perform any troubleshooting steps Disconn...

Страница 47: ... as monitor s recommended screen native resolution Green red blue dark and white dots appears on the screen The remaining dots are normal characteristic of the liquid crystal used in today s technology Please refer the pixel policy for more detail The power on light is too strong and is disturbing You can adjust power on light using the power LED Setup in OSD main Controls For further assistance r...

Страница 48: ...rder to establish ownership of the monitor 11 3General FAQs Q1 When I install my monitor what should I do if the screen shows Cannot display this video mode Ans Recommended resolution for this monitor 1920 x 1080 60 Hz Unplug all cables then connect your PC to the monitor that you used previously In the Windows Start Menu select Settings Control Panel In the Control Panel Window select the Display...

Страница 49: ...he option Color then press OK to enter color setting there are three settings as below 1 ColorTemperature The six settings are 5000K 6500K 7500K 8200K 9300K and 11500K With settings in the 5000K range the panel appears warm with a red white color tone while a 11500K temperature yields cool bluewhite toning 2 sRGB This is a standard setting for ensuring correct exchange of colors between different ...

Страница 50: ...es 2 x eyes to be clearly visible Q3 Will it work if I wear prescription glasses for reading Ans Yes standard clear prescription glasses are OK to be recognized as your eyes are visible through the glasses Q4 What happens if I have one eye patch due to some medical factor Ans It will not work correctly It requires 2 x eyes to be detected to function correctly Q5 Does it work if my face is partiall...

Страница 51: ...ion work Ans a User detected on seat monitor operates normally b If user is not detected on seat monitor brightness dims after 1 minute saving power c Monitor turns off after 3 minutes and then enters standby mode saving power d User returns to the seat ErgoSensor returns monitor to normal operation immediately Q16 How is it different from my Philips PowerSensor monitor Ans ErgoSensor is a more ad...

Страница 52: ...ts reserved Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips Electronics N V and are used under license from Koninklijke Philips Electronics N V 6SHFLÀFDWLRQV DUH VXEMHFW WR FKDQJH ZLWKRXW QRWLFH Version M4241PE1T ...

Отзывы: