Problem
Possible cause
Solution
The BlueTouch Pain Relief
Patch suddenly switches off
during treatment.
The pre-set treatment time
has elapsed.
The BlueTouch Pain Relief Patch is
programmed to switch off automatically
after the treatment time in the selected
treatment mode has elapsed. Just before
it switches off you hear a triple tone
(high to low).
The BlueTouch Pain Relief
Patch does not appear to
work for me, for I notice no
effect.
It may take two weeks
before the effects become
noticeable.
Be patient and allow more time for the
effects to become noticeable.
The BlueTouch Pain Relief
Patch switches to a lower
intensity.
The temperature of the
device is too high.
Remove the BlueTouch Pain Relief Patch
from your body, switch it off and let it
cool down. Make sure that you do not
wear too many or too thick clothes over
the BlueTouch Pain Relief Patch during
treatment.
The charging light turns solid
red for 8 seconds and the
BlueTouch Pain Relief Patch
switches off.
The rechargeable battery
is empty.
Charge the BlueTouch Pain Relief Patch
(see chapter ‘Charging the device’).
The charging light is solid
orange.
The battery is low and
does not contain enough
energy for one treatment.
Charge the BlueTouch Pain Relief Patch
(see chapter ‘Charging’ the device).
The adapter becomes warm
during charging.
This is normal.
No action required.
A piece of medical
equipment malfunctions
when the device is switched
on or during operation.
The device is too close to
the medical equipment.
Do not use the device near medical
equipment.
The charging light does not
start flashing green when I
insert the micro USB plug
into the micro USB socket on
the connection panel.
You have not inserted
the adapter or have not
inserted it properly into the
wall socket.
Insert the adapter into the wall socket
properly.
You have not inserted the
standard USB plug or have
not inserted it properly
into the adapter.
Insert the standard USB plug into the
adapter properly.
The wall socket into which
you have inserted the
adapter is not live.
Connect another appliance to the same
socket to check if the socket is live. If the
wall socket is live, but the BlueTouch Pain
Relief Patch does not charge, contact
Philips.
ENGLISH
16
Содержание BlueTouch PR3731
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