Philips BDP9000, Руководство по обслуживанию

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EN
34
T
roubleshooting
Online help
Ref
er to www
.usas
u
ppor
t.philips.com
f
o
r:
•
Interactiv
e help
•
F
re
quentl
y ask
ed ques
tions
Helpline
/i
Be pr
epar
ed t
o
giv
e
t
h
is inf
ormation:
•
A
description of the pr
oble
m and when it occurs
•
T
he type n
umber on the label of the p
roduct
•
T
he date of pur
chase
Pr
oblems and tips
/i
L
a
nguage
Telephone number
English
1-888-PHILIPS (1-888-
744-5477)
French
1-800-661-
6162
Spanish
1-888-PHILIPS (1-888-
744-5477)
Problem
Tip
No reaction to the supplied universal remote
control
.
Connect the product to the power ou
tlet.
Point the remote control at the
product.
Insert
the batteries
correctly.
Insert new batteries in the universal remote control.
No video signal on
the TV.
Turn the TV on. Set the TV to the correct external input. Sel
ect
the corre
ct
vi
deo output wi
th the
VIDEO
OUTPUT SE
LE
CTION
button
on the front panel.
Change
the resolution of the output to the
TV
.
Press-and-hold th
e
-button on the front
panel for 5
seconds
to re
store the fact
ory
settings (with no disc in the disc tray).
No high
-definitio
n
video sign
al on the TV
vi
a component
vi
deo.
Does the disc contain high-definition vid
eo? Hi
gh-de
fini
tion vi
deo is not avai
labl
e
when the disc does not contain it. Does the TV support high-
definition video?
High-definit
ion vi
deo is not avail
able w
h
en
the TV does not support it.
No audio signal from the loudspeake
rs of
the TV.
Assign the audio input of the TV to the corresponding video input.
No audio signal from the loudspeake
rs of
the audio system.
Turn the audi
o syste
m on.
Set the a
u
dio system to
th
e c
o
rrect
external in
put.
Increas
e the volume l
e
vel of t
h
e audi
o
system.
EN
35
No 5.1-channel audio from the loudspeakers
of the audio system
Doe
s
the disc or
me
mory card contain 5.1-
channel audio? The 5.1
-channel audio
is not
available
when the disc or memory card
does not contain it. Does the audio system
sup
port 5.1-
channel audio? The 5.1
-channel audio
is not
available
when the audio syste
m does not
contain it. In the
SETTI
NG
S
menu, set
Digital out
to
PC
M
.
Cannot play a disc.
Make sure that the product supports the disc. Make sure that the Blu-ray Disc player supports the region code of the DVD or BD. (BD
: A;
DVD: All
or
1)
For DVD+R di
scs
, make
sur
e that
t
h
e disc
is finalized. Cl
ean t
h
e di
sc.
Cannot play JPEG files
from a disc.
Make sure that
the disc was recorded in
the UDF, ISO9660 or JOLIET
format.
Cannot play MP3 files from a disc or a memory card.
Make sure that the di
sc was recorded in
the UDF, ISO9660 or JOLIET
format.
Ma
ke sure
tha
t th
e bit
ra
te of th
e MP
3
fi
les
is between 56 and
3
20 kbps.
M
ak
e
s
u
re
t
h
at
t
h
e
s
am
p
le
r
at
e
o
f t
h
e
M
P
3
files is 32
kHz, 4
4.1
kHz or 48
kHz.
Cannot play a memory card.
Make sure the memory card is supported by the
p
roduct.
Red cross in the
upp
er righ
t hand corner
of
the scre
en.
The operation is not possible.
Cannot fi
nd a JPEG file
.
M
ak
e sure t
h
at t
h
e sel
ected folder
does
not contain more
th
an
1500
files. O
n
ly the
first 1500 files are shown. Mak
e sure t
h
at t
h
e fi
le e
x
te
nsion is .
jpg,
.J
PG
, .jp
e
g or
.J
P
E
G.
Cannot fi
nd an MP3 file
.
M
ak
e sure t
h
at t
h
e sel
ected folder
does
not contain more
th
an
1500
files. O
n
ly the
first 1500 files are shown. Make sure
that the file extension is .mp3 or
.M
P3
The produ
ct gives no response to any
contr
ol
.
Press
and hold
the
stan
dby/on button for 5
seconds to s
e
t the product to stand-by.
Problem
Tip