Thank-you for purchasing this quality Philips product.
Philips New Zealand Ltd guarantees this product against defective components
and faulty workmanship for a period of 12 months. Any defect in materials or
workmanship occurring within 12 months from the date of purchase subject to
the following conditions will be rectified free of charge by the retailer from
whom this product was purchased.
Conditions
1.
The product must have been purchased in New Zealand. As proof of purchase,
retain the original sales docket indicating the date of purchase.
2.
The guarantee applies only to faults caused by defective components, or faulty
workmanship on the part of the manufacturer.
3.
The guarantee does not cover failures caused by misuse, neglect, normal wear
and tear, accidental breakage, use on the incorrect voltage, use contrary to
operating instructions, or unauthorised modification to the product or repair by
an unauthorised technician.
4.
Reasonable evidence (in the form of a sales docket) must be supplied to indi-
cate that the product was purchased no more than 12 months prior to the date
of your claim.
5.
In the event of a failure, Philips shall be under no liability for any injury, or any
loss or damage caused to property or products other than the product under
guarantee.
This guarantee does not prejudice your rights under common law and statute,
and is in addition to the normal responsibilities of the retailer and Philips.
These warranty conditions are valid for the following consumer electronics
products: Colour Televisions, Video Cassette Recorders, CD Players and
Recorders, DVD Players and Recorders, Audio Systems and Portable Audio.
The benefits given to the purchaser by this warranty are in addition to all other
rights and remedies which the purchaser has in respect of the product under the
Trade Practices Act or other Commonwealth or State Law.
Philips Consumer Electronics warrants its products to the purchaser as follows and subject
to the stated conditions.
3
YEARS
free Repair Service
Colour Televisions, CD Players and Recorders, DVD Players and Recorders and Audio Systems.
3
YEARS
free Replacement – at your Retailer
All Portable Audio products and all Video Cassette recorders (VCR’s) only.
Conditions of Repair Warranty
1.
All claims for warranty service should be made to your nearest Philips Authorised
Service Centre. Reasonable evidence of date of purchase must be provided.
2.
This warranty extends only to defects in material or workmanship occurring under nor-
mal use of the product when operated in accordance with the instructions.
3.
This warranty applies for original purchase only. It is not transferable if sold.
4.
Home service within the normal service area of one of our Authorised Service Centres
will only be provided for television receivers with screen size 48 cm and above. All other
products are to be taken or sent to the workshop of your nearest Authorised Service
Centre (at Consumer’s expense).
5.
This Manufacturers Warranty is limited to 3 months for above listed Consumer
Electronics products if used in commercial applications.
6.
Philips may, at its discretion choose to replace rather than repair any product covered by
this warranty.
7.
This Manufacturers Warranty is neither transferable nor valid in countries other than
Australia.
This warranty does not cover:
a)
Mileage or travelling time, pickup or delivery, installations and cost of insurance.
b)
Mileage or travel outside the normal service area covered by selected Authorised
Service Centre.
c)
Service costs arising from failure to correctly adjust the controls of the product
or to observe the instructions, or inspections that reveal that the product is in
normal working order.
Adelaide
Launceston
Brisbane
Melbourne
Canberra
Newcastle
Geelong
Perth
Gold Coast
Sydney
Hobart
Wollongong
d)
Product failures caused by misuse, neglect, accidental breakage, transit damage,
inexpert repairs or modification by un-authorised persons, external fires, lightning
strikes, floods, vermin infestation or liquid spillage.
e)
Cleaning of video or audio heads.
f)
Inadequate receiving antennae.
g)
Replacement of worn or used batteries or other consumables.
h)
Consumer products used in commercial applications (This warranty is limited to 3
months only).
i)
Second hand products.
The conditions contained in this warranty card replace and override the provision of the
Philips World-Wide Guarantee for products purchased in Australia and used in Australia.
Philips Authorised Service Centres
Service is provided through 200 accredited Authorised Service Centres throughout
Australia. For direct contact with your nearest recommended Authorised Service Centre
in major cities:
or to find the location of your nearest recommended Authorised Service Centre outside
the above cities please call our National Service telephone number:
1300 361 392
Please record the following information for your records and keep in a safe place.
Model number:....................................................
Serial number:....................................................
Date of purchase:....................................................
Retailer:....................................................
We recommend you retain your purchase receipt to assist in any warranty claim.
Philips Consumer Electronics
a division of Philips Electronics Australia Limited
ABN 24 008 445 743,
Level 2, 65 Epping Road NORTH RYDE NSW 2113
3 year Warranty valid for all new products purchased after 1st July 2002
How to claim
Should your Philips product fail within the guarantee period, please return it to
the retailer from whom it was purchased. In most cases the retailer will be able
to satisfactorily repair or replace the product.
However, should the retailer not be able to conclude the matter satisfactorily, or if
you have other difficulties claiming under this guarantee, please contact
The Guarantee Controller
Philips New Zealand Ltd.
4
P.O. Box 41.021
Auckland
3
(09) 84 94 160
fax
3
(09) 84 97 858
AUSTRALIA-
Philips 3 years Manufacturers Warranty for Australia only
NEW ZEALAND-
Guarantee and Service for New Zealand
