21
English
13 Troubleshooting
This chapter summarises the most common problems you could encounter
with the appliance. If you are unable to solve the problem with the
information below, contact the Consumer Care Centre in your country or visit
us online at
www.philips.com/support
.
Problem
Solution
Lack of suction.
•
Check that all components are assembled correctly
and that the valve is in positioned correctly.
•
Make sure that the cap, the diaphragm, and the
Massage Cushion are fitted securely to the pump
body and a perfect seal is created.
•
The air pressure in your region is too low, this may
affect the suction.
•
Make sure the silicone tube is firmly connected to
the cap and the motor, without twisting.
No milk being
expressed.
•
Make sure the pump is assembled correctly, and
the suction is created.
•
Relax and try again; as expression may improve
with practice.
•
Refer to the “Hints to help you succeed” section.
Pain in the
breast area when
expressing.
•
You may be pumping too hard. You do not need to
use all the suction that the pump can generate but
the comfortable levels. Press the level down button
to lower down the suction intensity.
•
Consult your health professional/ breast feeding
advisor.
Milk is drawn up the
Massage Cushion.
•
Remove and refit the Massage Cushion. Make sure
that it is installed correctly and firmly.
•
Try leaning lightly forward.
