15
EN
6 Troubleshooting
Warning
•
Never remove the casing of this apparatus.
To keep the warranty valid, never try to repair
the system yourself.
If you encounter problems when using this
apparatus, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips web site (www.
philips.com/welcome). When you contact
Philips, ensure that the apparatus is nearby
and the model number and serial number are
available.
No power to the Bluetooth docking speaker
•
Make sure that the AC power plug of the
device is connected properly.
•
Make sure that there is power at the AC
outlet.
•
As a power-saving feature, the speaker
switches to standby mode automatically
after staying idle for more than 15 minutes.
Switch on the speaker again (see 'Swith on
the Bluetooth docking speaker' on page 8).
No power to the wireless microphone
•
The batteries may be installed incorrectly
or drained. Install or replace the batteries
properly (see 'Install/replace microphone
batteries' on page 8).
•
As a power-saving feature, the microphone
switches to standby mode automatically
after staying disconnected from the
speaker for more than 15 minutes. To
switch it on again, you need to slide the
ON/OFF
switch on the microphone to the
OFF
position and then back to the
ON
position.
No sound or poor sound
•
Adjust volume.
•
Check the Bluetooth connection.
•
Check whether you have started music
play on the connected device.
MAV-AEA7000-
Troubleshooting-Failed to set
up connection between the
microphone and speaker
Failed to set up connection between the
microphone and speaker
•
Check whether both the wireless
microphone and Bluetooth docking
speaker are switched on.
•
Make sure that the wireless
microphone and Bluetooth docking
speaker are within the the effective
operation range, that is, approximately
10 meters (30 feet).
•
Press and hold on the top of the
Bluetooth docking speaker for more
than 10 seconds to set up wireless
connection manually.
Howling or echo from the wireless
microphone
•
Adjust volume.
•
Increase the distance between the
microphone and speaker or adjust the
angle of the microphone towards the
speaker.
No response from the Bluetooth docking
speaker
•
Disconnect and reconnect the AC power
plug, and then switch on the device again.
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