9
EN
6 Troubleshooting
Warning
•
Never remove the casing of this product.
To keep the warranty valid, never try to repair
the product yourself.
If you encounter problems when using this
device, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips Web page (www.
philips.com/support). When you contact the
Consumer Care, make sure that the product
is nearby and the model number and serial
number are available.
No power
• The batteries are not installed correctly.
Insert the batteries correctly as indicated
on the battery compartment.
• The batteries are out of energy. Replace
with new ones.
No sound
• Adjust volume.
• Disconnect the headphone from the
product.
Poor radio reception
• For FM radio, fully extend the telescopic
antenna and adjust its position for better
reception.
• For MW radio, a built-in antenna works.
Adjust the position of the unit for better
reception.
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