9 Warranty
This warranty gives you specific legal rights. You may have other rights which vary from state/province to state/province.
P&F USA, Inc. PO Box 2248, Alpharetta, GA 30023-2248
LIMITED WARRANTY
ONE (1) YEAR
WARRANTY COVERAGE:
This warranty obligation is limited to the terms as set forth
below.
WHO IS COVERED:
This product warranty is issued to the original purchaser or
the person receiving the product as a gift against defects in
materials and workmanship as based on the date of original
purchase (“Warranty Period”) from an Authorized Dealer. The
original sales receipt showing the product name and the
purchase date from an authorized retailer is considered such
proof.
WHAT IS COVERED:
This warranty covers new products if a defect in material or
workmanship occurs and a valid claim is received within the
Warranty Period. At its option, the company will either (1)
repair the product at no charge, using new or refurbished
replacement parts, or (2) exchange the product with a
product that is new or which has been manufactured from
new, or serviceable used parts and is at least functionally
equivalent or most comparable to the original product in
current inventory, or (3) refund the original purchase price of
the product.
Replacement products or parts provided under this warranty
are covered against defects in materials and workmanship
from the date of the replacement or repair for ninety (90)
days or for the remaining portion of the original product’s
warranty, whichever provides longer coverage for you. When
a product or part is exchanged, any replacement item
becomes your property and the replaced item becomes
company property. When a refund is given, your product
becomes company property.
Note: Any product sold and identified as refurbished or
renewed carries a ninety (90) day limited warranty.
Replacement product can only be sent if all warranty
requirements are met. Failure to follow all requirements can
result in delay.
WHAT IS NOT COVERED - EXCLUSIONS AND LIMITATIONS:
This Limited Warranty applies only to new company
manufactured products that can be identified by the
trademark, trade name, or logo affixed to it. This Limited
Warranty does not apply to any hardware product or any
software, even if packaged or sold with the product, as
manufacturers, suppliers, or publishers may provide a
separate warranty for their own products packaged with the
bundled product.
The company is not liable for any damage to or loss of any
programs, data, or other information stored on any media
contained within the product, or other additional product or
part not covered by this warranty. Recovery or reinstallation
of programs, data or other information is not covered under
this Limited Warranty.
This warranty does not apply (a) to damage caused by
accident, abuse, misuse, neglect, misapplication, or
non-supplied product, (b) to damage caused by service
performed by anyone other than company approved
Authorized Service Location, (c) to a product or a part that
has been modified without written company permission, or
(d) if any serial number has been removed or defaced, or (e)
product, accessories or consumables sold “AS IS” without
warranty of any kind by including refurbished product sold
“AS IS” by some retailers.
This Limited Warranty does not cover:
• Shipping charges to return defective product.
• Labor charges for installation or setup of the product,
adjustment of customer controls on the product, and
installation or repair of antenna/signal source systems
outside of the product.
• Product repair and/or part replacement because of
improper installation or maintenance, connections to
improper voltage supply, power line surge, lightning
damage, retained images or screen markings resulting
from viewing fixed stationary content for extended
periods, product cosmetic appearance items due to
normal wear and tear, unauthorized repair or other cause
not within the control of the company.
• Damage or claims for products not being available for use,
or for lost data or lost software.
• Damage from mishandled shipments or transit accidents
when returning product.
• A product that requires modification or adaptation to
enable it to operate in any country other than the country
for which it was designed, manufactured, approved and/or
authorized, or repair of products damaged by these
modifications.
• A product used for commercial or institutional purposes
(including but not limited to rental purposes).
• Product lost in shipment and no signature verification
receipt can be provided.
• Failure to operate per Owner’s Manual.
TO OBTAIN ASSISTANCE…
Contact the Customer Care Center at:
1-866-202-5960
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS
WARRANTY IS THE EXCLUSIVE REMEDY FOR THE
CONSUMER, WITH THE ISSUING COMPANY NOT LIABLE FOR
ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR
BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON
THIS PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY
APPLICABLE LAW, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO
THE DURATION OF THIS WARRANTY.
Some states do not allow the exclusions or limitation of
incidental or consequential damages, or allow limitations on
how long an implied warranty lasts, so the above limitations
or exclusions may not apply to you.
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