Depart. Technical support- CM640
PROCEDURE COMPANY
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PHILIPS Consumer
Communications
Centre du Mans
Service Repair Support
VY-V-640-P530
Page : 36 of 64
Langue : EN
Date : 21/07/03
8.6
MMS Test Procedure
ith regard to the mobile phones only two things can prevent the MMS applications to operate properly :
ation.
•
The mobile has a deficient Radio part.
Check with the customer that all the needed parameters are stored in the phone memory
( a quick test has to be performed to check memory reliability)
Perform a functional and a radio test of the mobile phone.
he MMS Test procedure as to be performed only if the customer complains about MMS applications.
.1
test
procedure it must be assumed that the functional test and the radio test have been done
ess
fer t
(to be checked using the Operator Simcard)
e information items described in the in the User Guide (Chapter 8 – page 63)
nd enter them as given.
o
meters can be set «over the air». Please check directly by your operator.
e information on how to configure or modify a data profile).
his profile and the parameters it features will then be used for connection.
nce all the parameters mentioned in the previous chapter have been checked. The mobile phone is ready to
heck this by sending an MMS from the Customer mobile phone and checking the destination mailbox from a
omputer (if you send it to an email address) or the reference product on which you send it ( If you send MMS to
obile phone number).
r send an MMS from a computer (e-mail address) or reference product (phone number) and check reception from
e Customer mobile phone.
W
•
A bad configur
So that’s why to solve MMS problems the following process must be observed.
T
8.6
Functional and radio
Before starting the MMS
succ
fully.
(Re
o chapters 8.1 & 8.2)
8.6.2 MMS parameters settings
Phone may have been pre-configured to directly access the services offered. If not, you must have received
from operator th
a
With s me operators, access para
“
Network Account
” allows you to choose a data profile from the ones you
have set (see “Access settings” page 43 for complet
T
8.6.3 MMS sending/receiving verification
O
send/receive MMS.
C
c
m
O
th
PHILIPS ELECTRONICS N.V. 1999
VY-V-640-P530
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