5. Software Upgrading, Error code and Panel Code
5.1 Software Upgrading
5.1.1. The following update is for .pkg file.
1. Rename the file to “upgrade_image.pkg”.
2. Prepare a USB memory (File format: FLAT, Size: 1G~8G).
3. Copy the software to USB flash disk (root directory).
4. Switch off the TV and Insert the USB memory stick that contains the software update files in one of the TV’s USB 2.0 port.
Note: It contains USB3.0 port, if connect on it, the software may can’t be detected.
5. Switch on the TV. The TV will detect the USB memory s tick automatically. Then a window jumps out as below:
6. When the TV software is updated, the TV will turn on again automatically. Remove your USB flash drive.
7. We can enter in CSM or Factory mode to check the current software version.
5.1.2. The following update is for .upg file.
5.1.2.1 Local Upgrade
Warning:
Do not switch off your TV or remove your USB flash drive during the software update.
If a power failure occurs during the update, do not remove your USB flash drive from your TV. Your TV will continue the update as soon as power is
restored.
If an error occurs during the update, retry the procedure. If the error reoccurs, contact Philips Consumer Care
You need a computer with an high-speed Internet connection and a USB flash drive to upload the software on the TV. Use a USB flash drive with at
least
2GB free space. Make sure that write protection is switched off.
.
1 - Press Home > Settings > Device Preferences >System update > Local Updates and press OK.
2 - Follow the instructions on screen.
5.1.2.2 Update from Internet
If the TV is connected to the Internet, you may receive a message to update the TV software. You need a high-speed (broadband) Internet connection. If
you receive this message, we recommend you to carry out the update.
1 - Press Home > Settings > Device Preferences >System update > Internet and press OK.
2 - Follow the instructions on screen.
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