Philips 328C7 Скачать руководство пользователя страница 20 | Manualshive

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7. Customer care and warranty

Slovakia

N/A

Datalan Service

+421 2 49207155

Slovenia

N/A

PC H.and

+386 1 530 08 24

the republic of Belarus N/A

ServiceBy

+375 17 284 0203

Turkey

N/A

Tecpro

+90 212 444 4 832

Ukraine

N/A

Topaz

+38044 525 64 95

Ukraine

N/A

Comel

+380 5627444225

Contact Information for NORTH AMERICA:

Country

Call center

Consumer care number

U.S.A.

EPI-e-center

(877) 835-1838

Canada

EPI-e-center

(800)479-6696

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Содержание 328C7

Страница 1: ...www philips com welcome 328C7 EN User manual 1 Customer care and warranty 14 Troubleshooting FAQs 21 ...

Страница 2: ...nstallation 4 2 2 Operating the Monitor 5 3 Image Optimization 7 3 1 SmartImage 7 3 2 SmartContrast 8 4 FreeSync 9 5 Technical Specifications 10 5 1 Resolution Preset Modes 12 6 Power Management 13 7 Customer care and warranty 14 7 1 Philips Flat Panel Monitors Pixel Defect Policy 14 7 2 Customer Care Warranty 16 8 Troubleshooting FAQs 21 8 1 Troubleshooting 21 8 2 General FAQs 22 ...

Страница 3: ...power cable or DC power cord for normal operation Please use approved power cord provided by Philips at all times If your power cord is missing please contact your local service center Please refer to Customer Care Consumer Information Center Do not subject the Monitor to severe vibration or high impact conditions during operation Do not knock or drop the Monitor during operation or transportation...

Страница 4: ...please contact with your local service center please refer to the chapter of Consumer Information Center For transportation information please refer to Technical Specifications Do not leave your Monitor in a car trunk under direct sun light Note Consult a service technician if the Monitor does not operate normally or you are not sure what procedure to take when the operating instructions given in ...

Страница 5: ...been omitted We have done our utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old Monitor and packing from your sales representative Taking back Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization s ...

Страница 6: ...328C7 Register your product and get support at www philips com welcome Different according to region Note Use only the AC DC adapter model Philips ADPC2065 Connecting to your PC 328C7 7 1 2 4 3 5 1 2 3 5 6 6 4 1 AC DC power input 2 HDMI DP Audio out 3 VGA input 4 DP input 5 HDMI input 6 DVI input 7 Kensington anti theft lock Connect to PC 1 Connect the power cord to the back of the Monitor firmly ...

Страница 7: ... input source Adjust the OSD menu SmartImage hot key There are 6 modes to select FPS Racing RTS Gamer 1 Gamer 2 Off Return to previous OSD level Description of the On Screen Monitor What is On Screen Monitor OSD On Screen Monitor OSD is a feature in all Philips LCD Monitors It allows an end user to adjust screen performance or select functions of the Monitors directly through an on screen instruct...

Страница 8: ...0K Audio Volume Mute SmartSize Panel Size 1 1 Aspect 17 5 4 19 5 4 19 W 16 10 22 W 16 10 18 5W 16 9 19 5 W 16 9 20 W 16 9 21 5 W 16 9 23 W 16 9 24 W 16 9 27 W 16 9 31 5 W 16 9 0 100 0 100 Sharpness 0 100 0 100 0 100 Off 1 2 3 4 5s 10s 20s 30s 60s 0 100 Yes No 0 100 0 100 0 100 0 1 2 3 4 On Off 5000K 6500K 7500K Red 0 100 Green 0 100 Blue 0 100 SmartResponse SmartContrast Off Fast Faster Fastest On...

Страница 9: ...contrast color saturation and sharpness of images to enhance the contents being displayed all in real time with the press of a single button How to enable SmartImage 1 Toggle to the left to launch the SmartImage on screen display 2 Toggle to the up or down to select among FPS Racing RTS Gamer1 Gamer2 and Off 3 The SmartImage on screen display will remain on screen for 5 seconds or you can also tog...

Страница 10: ...clarity and viewing comfort for every type of content SmartContrast dynamically controls contrast and adjusts backlighting for clear crisp bright gaming and video images or displays clear readable text for office work By reducing your Monitor s power consumption you save on energy costs and extend the lifetime of your Monitor How does it work When you activate SmartContrast it will analyse the con...

Страница 11: ...cond are reduced with v sync too AMD FreeSync technology eliminates all of these problems by letting the GPU update the monitor the moment a new picture is ready leaving gamers with unbelievably smooth responsive tearing free games Followed by the graphic card that are compatible Operating system Window s 7 or 8 x or 10 Graphic Card R9 290 300 Series R7 260 Series AMD Radeon R9 300 Series AMD Rade...

Страница 12: ...nnectivity Signal Input VGA Analog DVI Dual link Digital HDMI DisplayPort Input Signal Separate Sync Sync on Green Audio In Out HDMI DP Audio out Convenience OSD Languages English German Spanish Greek French Italian Hungarian Dutch Portuguese Brazil Portuguese Polish Russian Swedish Finnish Turkish Czech Ukranian Simplified Chinese Traditional Chinese Japanese Korean Other Convenience Kensington L...

Страница 13: ...g Product with packaging 11 30kg Operating Condition Temperature range operation 0 C to 40 C Relative humidity operation 20 to 80 Atmospheric pressure operation 700 to 1060hPa Temperature range Non operation 20 C to 60 C Relative humidity Non operation 10 to 90 Atmospheric pressure Non operation 500 to 1060hPa Environmental ROHS YES Packaging 100 recyclable Specific Substances 100 PVC BFR free hou...

Страница 14: ...2 81 60 94 640x480 119 72 37 88 800x600 60 32 46 88 800x600 75 00 76 30 800x600 119 97 48 36 1024x768 60 00 60 02 1024x768 75 03 97 55 1024x768 119 99 63 89 1280x1024 60 02 79 98 1280x1024 75 03 55 94 1440x900 59 89 70 64 1440x900 74 98 65 29 1680x1050 59 95 67 50 1920x1080 60 00 137 26 1920x1080 119 98 158 11 1920x1080 144 00 Note Please notice that your display works best at native resolution of...

Страница 15: ...cally The following table shows the power consumption and signaling of this automatic power saving feature Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 56 07W typ 58 37W max White Sleep OFF No No 0 5 W typ White blink The following setup is used to measure power consumption on this Monitor Native resolution 1920x1080 Contrast 50 Brightness 100 Co...

Страница 16: ...However pixel or sub pixel defects on theTFT Monitor panels used in flat panel Monitors are sometimes unavoidable No manufacturer can guarantee that all panels will be free from pixel defects but Philips guarantees that any Monitor with an unacceptable number of defects will be repaired or replaced under warranty This notice explains the different types of pixel defects and defines acceptable defe...

Страница 17: ...ances In order to qualify for repair or replacement due to pixel defects during the warranty period a TFT Monitor panel in a Philips flat panel Monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables BRIGHT DOT DEFECTS ACCEPTABLE LEVEL 1 lit subpixel 3 2 adjacent lit subpixels 1 3 adjacent lit subpixels one white pixel 0 Distance between two bright dot ...

Страница 18: ... Center number listed below Local Standard Warranty Period Extended Warranty Period Total Warranty Period Depend on different Regions 1Year Local Standard warranty period 1 2Years Local Standard warranty period 2 3Years Local Standard warranty period 3 Proof of original purchase and extended warranty purchase required Contact Information for WESTERN EUROPE region Country CSP Hotline Number Price O...

Страница 19: ... 008 Contact Information for CENTRAL AND EASTERN EUROPE region Country Call center CSP Consumer care number Belarus N A IBA 375 17 217 3386 375 17 217 3389 Bulgaria N A LAN Service 359 2 960 2360 Croatia N A MR Service Ltd 385 01 640 1111 Czech Rep N A Asupport 420 272 188 300 Estonia N A FUJITSU 372 6519900 General 372 6519972 workshop Georgia N A Esabi 995 322 91 34 71 Hungary N A Profi Service ...

Страница 20: ...0 08 24 the republic of Belarus N A ServiceBy 375 17 284 0203 Turkey N A Tecpro 90 212 444 4 832 Ukraine N A Topaz 38044 525 64 95 Ukraine N A Comel 380 5627444225 Contact Information for NORTH AMERICA Country Call center Consumer care number U S A EPI e center 877 835 1838 Canada EPI e center 800 479 6696 ...

Страница 21: ...SA 62 21 4080 9086 Customer Hotline 62 8888 01 9086 Customer Hotline Mon Thu 08 30 12 00 13 00 17 30 Fri 08 30 11 30 13 00 17 30 Israel Eastronics LTD 1 800 567000 Sun Thu 08 00 18 00 Korea Alphascan Monitors Inc 1661 5003 Mon Fri 9 00am 5 30pm Sat 9 00am 1 00pm Malaysia R Logic Sdn Bhd 603 5102 3336 Mon Fri 8 15am 5 00pm Sat 8 30am 12 30am New Zealand Visual Group Ltd 0800 657447 Mon Fri 8 30am 5...

Страница 22: ...entre 99312 460733 460957 Mon Fri 09 00 18 00 Uzbekistan Soniko Plus Private Enterprise Ltd 99871 2784650 Mon Fri 09 00 18 00 Vietnam FPT Service Informatic Company Ltd Ho Chi Minh City Branch 84 8 38248007 Ho Chi Minh City 84 5113 562666 Danang City 84 5113 562666 Can tho Province Mon Fri 8 00 12 00 13 30 17 30 Sat 8 00 12 00 Japan フィリップスモニターサポートセンター 0120 060 530 Mon Fri 10 00 17 00 ...

Страница 23: ...he Monitor cable has bent pins Make sure the computer is turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of smoke or sparks Do not perform any troubleshooting steps Disconnec...

Страница 24: ...isturbance Eliminate the vertical bars using the Phase Clock of Setup in OSD Main Controls It is valid only in VGA mode Image appears blurred indistinct or too dark Adjust the contrast and brightness on On Screen Monitor An after image burn in or ghost image remains after the power has been turned off Uninterrupted display of still or static images over an extended period may cause burn in also kn...

Страница 25: ...OSD On Screen Monitor menu Press Down Arrow to select the option Color then press OK to enter color setting there are three settings as below 1 ColorTemperature With settings in the 6500K range the panel appears warm with a red white color tone while a 9300K temperature yields cool blue white toning 2 sRGB this is a standard setting for ensuring correct exchange of colors between different device ...

Страница 26: ...l not disappear and cannot be repaired The damage mentioned above is not covered under your warranty Q12 Why is my Monitor not showing sharp text and is displaying jagged characters Ans Your LCD Monitor works best at its native resolution of 1920x1080 60Hz For best display please use this resolution Q13 How to unlock lock my hot key Ans Please press button to the menu for 10 seconds to unlock lock...

Страница 27: ...l rights reserved Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N V and are used under license from Koninklijke Philips N V Specifications are subject to change without notice Version 328C7QE1T ...

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