Philips 326E8 Скачать руководство пользователя страница 23

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7. Customer care and warranty

Contact Information for APMEA region:

Country

ASP

Consumer care number

Opening hours

Armenia
Azerbaijan
Georgia
Kyrgyzstan
Tajikistan

Firebird service centre

+97 14 8837911

Sun.~Thu. 09:00 - 18:00

Australia

AGOS NETWORK PTY
LTD

1300 360 386

Mon.~Fri. 9:00am-5:30pm

Hong Kong
Macau

Company: Smart Pixels
Technology Ltd.

Hong Kong:
Tel: +852 2619 9639
Macau:
Tel: (853)-0800-987

Mon.~Fri. 9:00am-6:00pm
Sat. 9:00am-1:00pm

India

REDINGTON INDIA LTD

Tel: 1 800 425 6396
SMS: PHILIPS to 56677

Mon.~Fri. 9:00am-5:30pm

Indonesia

PT. CORMIC
SERVISINDO PERKASA

+62-21-4080-9086
(Customer Hotline)
+62-8888-01-9086
(Customer Hotline)

Mon.~Thu. 08:30-12:00;
13:00-17:30
Fri. 08:30-11:30; 13:00-17:30

Israel

Eastronics LTD

1-800-567000

Sun.~Thu. 08:00-18:00

Korea

Alphascan Displays, Inc

1661-5003

Mon.~Fri. 9:00am-5:30pm
Sat. 9:00am-1:00pm

Malaysia

R-Logic Sdn Bhd

+603 5102 3336

Mon.~Fri. 8:15am-5:00pm
Sat. 8:30am-12:30am

New Zealand Visual Group Ltd.

0800 657447

Mon.~Fri. 8:30am-5:30pm

Pakistan

TVONICS Pakistan

+92-213-6030100

Sun.~Thu. 10:00am-6:00pm

Philippines

EA Global Supply Chain
Solutions ,Inc.

(02) 655-7777; 6359456

Mon.~Fri. 8:30am~5:30pm

Singapore

Philips Singapore Pte Ltd
(Philips Consumer Care
Center)

(65) 6882 3966

Mon.~Fri. 9:00am-6:00pm
Sat. 9:00am-1:00pm

South Africa

Computer Repair
Technologies

011 262 3586

Mon.~ Fri. 08:00am~05:00pm

Taiwan

FETEC.CO

0800-231-099

Mon.~Fri. 09:00 - 18:00

Thailand

Axis Computer System
Co., Ltd.

(662) 934-5498

Mon.~Fri. 08:30am~05:30pm

Turkmenistan Technostar Service (99312) 460733, 460957

Mon.~Fri. 09:00 - 18:00

Uzbekistan

Soniko Plus Private
Enterprise Ltd

+99871 2784650

Mon.~Fri. 09:00 - 18:00

Содержание 326E8

Страница 1: ...www philips com welcome 326E8 EN User manual 1 Customer care and warranty 16 Troubleshooting FAQs 23 ...

Страница 2: ...n 4 2 2 Operating the monitor 6 3 Image Optimization 8 3 1 SmartImage Lite 8 3 2 SmartContrast 10 4 Technical Specifications 11 4 1 Resolution Preset Modes 13 5 Power Management 14 6 Regulatory Information 15 7 Customer care and warranty 16 7 1 Philips Flat Panel Monitors Pixel Defect Policy 16 7 2 Customer Care Warranty 19 8 Troubleshooting FAQs 23 8 1 Troubleshooting 23 8 2 General FAQs 24 ...

Страница 3: ...power cable or DC power cord for normal operation Please use approved power cord provided by Philips at all times If your power cord is missing please contact your local service center Please refer to Customer Care Consumer Information Center Do not subject the monitor to severe vibration or high impact conditions during operation Do not knock or drop the monitor during operation or transportation...

Страница 4: ...please contact with your local service center please refer to the chapter of Consumer Information Center For transportation information please refer to Technical Specifications Do not leave your monitor in a car trunk under direct sun light Note Consult a service technician if the monitor does not operate normally or you are not sure what procedure to take when the operating instructions given in ...

Страница 5: ...been omitted We have done our utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative Taking back Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization s ...

Страница 6: ...all base stand 1 Place the monitor face down on soft and smooth surface taking care to avoid scratching or damaging the screen 2 Hold the base stand with both hands and firmly insert the base stand into the base column 1 Gently attach the base to the base column until the latch locks the base 2 Use your fingers to tighten the screw located at the bottom of the base and secure the base to the colum...

Страница 7: ...power cord to the back of the monitor firmly 2 Turn off your computer and unplug its power cable 3 Connect the monitor signal cable to the video connector on the back of your computer 4 Plug the power cord of your computer and your monitor into a nearby outlet 5 Turn on your computer and monitor If the monitor displays an image installation is complete ...

Страница 8: ...than 3 seconds to switch display power ON or OFF Access the OSD menu Confirm the OSD adjustment Change the Brightness Adjust the OSD menu Change the signal input source Adjust the OSD menu SmartImage Lite There are three modes to be selected Standard Internet and Game Return to previous OSD level ...

Страница 9: ...ow is an overall view of the structure of the On Screen Display You can use this as a reference when you want to work your way around the different adjustments later on Main menu Sub menu Picture OSD Settings Setup Language Color Input Picture Format Brightness Contrast Horizontal Vertical Transparency OSD Time Out H Position Auto V Position Phase Clock Resolution Notification Reset Information En...

Страница 10: ...e at its native resolution 1920 1080 60Hz When the monitor is powered on at a different resolution an alert is displayed on screen Use 1920 1080 60Hz for best results Display of the native resolution alert can be switched off from Setup in the OSD On Screen Display menu Physical Function Tilt 10 ...

Страница 11: ...ntents being displayed all in real time with the press of a single button How to enable SmartImage Lite 1 Toggle to the left to launch the SamrtImage on screen display 2 Toggle to the up or down to select between Standard Internet Game 3 The SmartImage on screen display will remain on screen for 5 seconds or you can also toggle to the left to make confirmation There are three modes to be selected ...

Страница 12: ... clarity and viewing comfort for every type of content SmartContrast dynamically controls contrast and adjusts backlighting for clear crisp bright gaming and video images or displays clear readable text for office work By reducing your monitor s power consumption you save on energy costs and extend the lifetime of your monitor How does it work When you activate SmartContrast it will analyse the co...

Страница 13: ...og DVI Digital HDCP Input Signal Separate Sync Sync on Green Convenience OSD Languages English German Spanish Greek French Italian Hungarian Dutch Portuguese Brazil Portuguese Polish Russian Swedish Finnish Turkish Czech Ukranian Simplified Chinese Traditional Chinese Japanese Korean Other Convenience Kensington Lock Plug Play Compatibility DDC CI Mac OSX sRGB Windows 10 8 1 8 7 Stand Tilt 5 10 Po...

Страница 14: ...ation 20 C to 60 C Relative humidity Non operation 10 to 90 Atmospheric pressure Non operation 500 to 1060hPa Environmental ROHS YES Packaging 100 recyclable Specific Substances 100 PVC BFR free housing Compliance and standards Regulatory Approvals CCC WEEE Cabinet Color White Finish Glossy Note 1 This data is subject to change without notice Go to www philips com support to download the latest ve...

Страница 15: ...7 640x480 59 94 35 00 640x480 66 67 37 86 640x480 72 81 37 50 640x480 75 00 37 88 800x600 60 32 46 88 800x600 75 00 48 36 1024x768 60 00 60 02 1024x768 75 03 63 89 1280x1024 60 02 79 98 1280x1024 75 03 55 94 1440x900 59 89 70 64 1440x900 74 98 65 29 1680x1050 59 95 67 50 1920x1080 60 00 Note Please notice that your display works best at native resolution of 1920x1080 60Hz For best display quality ...

Страница 16: ...ing table shows the power consumption and signaling of this automatic power saving feature Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 29 74 W typ 38 04 W Max White Sleep OFF No No 0 5 W typ White blink Switch Off OFF 0 3 W typ OFF The following setup is used to measure power consumption on this monitor Native resolution 1920x1080 Contrast 50 Br...

Страница 17: ...有害物质铅 Pb 汞 Hg 镉 Cd 六价铬 Cr VI 多溴联苯 PBB 多溴二苯醚 PBDE 外壳液晶显示屏电路板组件电源适配器电源线连接线本表格依据 SJ T 11364 的规定编制电路板组件包括印刷电路板及其构成的零部件如电阻电容集成电路连接器等表示该有害物质在该部件所有均质材料中的含量均在 GB T 26572 规定的限量要求以下表示该有害物质至少在该部件的某一均质材料中的含量超出 GB T 26572 规定的限量要求备注以上的部件中部分含有有害物质超过是由于目前行业技术水平所限暂时无法实现替代或减量化环保使用期限电子电气产品有害物质限制使用标识要求说明该电子电气产品含有某些有害物质在环保使用期限内可以放心使用超过环保使用期限之后应该进入回收循环系统中国能源效率标识根据中国大陆能源效率标识管理办法本显示器符合以下...

Страница 18: ...s for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide subpixel pixel Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together appear as a single white pi...

Страница 19: ...en when the monitor displays a light pattern These are the types of black dot defects Proximity of Pixel Defects Because pixel and sub pixels defects of the same type that are near to one another may be more noticeable Philips also specifies tolerances for the proximity of pixel defects Pixel Defect Tolerances In order to qualify for repair or replacement due to pixel defects during the warranty p...

Страница 20: ...L 1 dark subpixel 5 or fewer 2 adjacent dark subpixels 2 or fewer 3 adjacent dark subpixels 0 Distance between two black dot defects 15mm Total black dot defects of all types 5 or fewer TOTAL DOT DEFECTS ACCEPTABLE LEVEL Total bright or black dot defects of all types 5 or fewer Note 1 1 or 2 adjacent sub pixel defects 1 dot defect 2 This monitor is ISO9241 307 compliant ISO9241 307 Ergonomic requi...

Страница 21: ...0 4414 4670 Free of charge Mon to Fri 9am 6pm Ireland Celestica 353 01 601 1161 Local call tariff Mon to Fri 8am 5pm Italy Anovo Italy 39 840 320 041 0 08 Mon to Fri 9am 6pm Luxembourg Ecare 352 26 84 30 00 Local call tariff Mon to Fri 9am 6pm Netherlands Ecare 31 0900 0400 063 0 10 Mon to Fri 9am 6pm Norway Infocare 47 2270 8250 Local call tariff Mon to Fri 9am 6pm Poland MSI 48 0223491505 Local ...

Страница 22: ...ervice I I c 7 727 3097515 Latvia N A ServiceNet LV 371 67460399 371 27260399 Lithuania N A UAB Servicenet 370 37 400160 general 370 7400088 for Philips Macedonia N A AMC 389 2 3125097 Moldova N A Comel 37322224035 Romania N A Skin 40 21 2101969 Russia N A CPS 7 495 645 6746 Serbia Montenegro N A KimTec d o o 381 11 20 70 684 Slovakia N A Datalan Service 421 2 49207155 Slovenia N A PC H and 386 1 ...

Страница 23: ...onics LTD 1 800 567000 Sun Thu 08 00 18 00 Korea Alphascan Displays Inc 1661 5003 Mon Fri 9 00am 5 30pm Sat 9 00am 1 00pm Malaysia R Logic Sdn Bhd 603 5102 3336 Mon Fri 8 15am 5 00pm Sat 8 30am 12 30am New Zealand Visual Group Ltd 0800 657447 Mon Fri 8 30am 5 30pm Pakistan TVONICS Pakistan 92 213 6030100 Sun Thu 10 00am 6 00pm Philippines EA Global Supply Chain Solutions Inc 02 655 7777 6359456 Mo...

Страница 24: ...rvice Informatic Company Ltd Ho Chi Minh City Branch 84 8 38248007 Ho Chi Minh City 84 5113 562666 Danang City 84 5113 562666 Can tho Province Mon Fri 8 00 12 00 13 30 17 30 Sat 8 00 12 00 Japan フィリップスモニターサポートセンター 0120 060 530 Mon Fri 10 00 17 00 ...

Страница 25: ... the image using the Auto function in OSD Main Controls 8 Troubleshooting FAQs 8 1 Troubleshooting This page deals with problems that can be corrected by a user If the problem still persists after you have tried these solutions contact Philips customer service representative Common Problems No Picture Power LED not lit Make sure the power cord is plugged into the power outlet and into the back of ...

Страница 26: ...white dots appears on the screen The remaining dots are normal characteristic of the liquid crystal used in today s technology Please refer the pixel policy for more detail The power on light is too strong and is disturbing You can adjust power on light using the power LED Setup in OSD main Controls For further assistance refer to the Consumer Information Centers list and contact Philips customer ...

Страница 27: ...itor Ans Yes you can change your color setting through OSD control as the following procedures Press to show the OSD On Screen Display menu Press Down Arrow to select the option Color then press to enter color setting there are three settings as below 1 ColorTemperature With settings in the 6500K range the panel appears warm with a red white color tone while a 9300K temperature yields cool blue wh...

Страница 28: ...e burn in or after image or ghost image symptoms will not disappear and cannot be repaired The damage mentioned above is not covered under your warranty Q12 Why is my Display not showing sharp text and is displaying jagged characters Ans Your LCD monitor works best at its native resolution of 1920x1080 60Hz For best display please use this resolution Q13 How to unlock lock my hot key Ans Please pr...

Страница 29: ......

Страница 30: ...l rights reserved Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N V and are used under license from Koninklijke Philips N V Specifications are subject to change without notice Version 326E8QE1B ...

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