Service Modes, Error Codes, and Fault Finding
5.
5.2
Error Codes
The error code buffer contains all errors detected since the last
time the buffer was erased. The buffer is written from left to
right. When an error occurs that is not yet in the error code
buffer, it is displayed at the left side and all other errors shift one
position to the right.
5.2.1
How to Read the Error Buffer
You can read the error buffer in 3 ways:
•
On screen via the SAM (if you have a picture).
Examples:
–
ERROR: 0 0 0 0 0 : No errors detected
–
ERROR: 6 0 0 0 0 : Error code 6 is the last and only
detected error
–
ERROR: 9 6 0 0 0 : Error code 6 was detected first and
error code 9 is the last detected (newest) error
•
Via the blinking LED procedure (when you have no
picture). See “The Blinking LED Procedure”.
•
Via ComPair.
5.2.2
How to Clear the Error Buffer
The error code buffer is cleared in the following cases:
•
By using the CLEAR command in the SAM menu:
–
To enter SAM, press the following key sequence on the
remote control transmitter: “
062596
” directly followed
by the OSD/i+ button (do not allow the display to time
out between entries while keying the sequence).
–
Make sure the menu item CLEAR is selected. Use the
MENU UP/DOWN buttons, if necessary.
–
Press the MENU RIGHT button to clear the error
buffer. The text on the right side of the “CLEAR” line will
change from “CLEAR?” to “CLEARED”
•
If the contents of the error buffer have not changed for 50
hours, the error buffer resets automatically.
Note:
If you exit SAM by disconnecting the mains from the
television set, the error buffer is not reset.
5.2.3
Error Codes
In case of non-intermittent faults, write down the errors present
in the error buffer and clear the error buffer before you begin
the repair. This ensures that old error codes are no longer
present.
If possible, check the entire contents of the error buffer. In
some situations, an error code is only the result of another error
and not the actual cause of the problem (for example, a fault in
the protection detection circuitry can also lead to a protection).
Table 5-1 Error code overview
Error
Error Description
Check Item
Diagram
0
No Error
1
Mis-match of TV (Hercules) SW and
Scaler SW
Software
versions
N.A.
2
+12V from PSU error
PSU
A
3
Plasma I
2
C error (only for plasma sets) N.A.
N.A.
4
I
2
C error while communicating with the
Genesis Scaler
7801
B7 + B8
5
+5V protection
7752
B6
6
General I
2
C error; communication
between ADC, analogue tuner, and/or
Columbus I
2
C failed
1102, 7L01,
7M00
B1 + B18 +
B19
7
I
2
C error while communicating with
ADC
7L01
B18
8
I
2
C error while communicating with the
Scaler EEPROM
7C01
B11
9
I
2
C error while communicating with the
Hercules EEPROM (NVM for TV).
Remark:
when the Hercules EEPROM
is defective, the Hercules should
operate with its default values.
7207
B2
10
I
2
C error while communicating with the
PLL tuner
1102
B1
11
I
2
C error while communicating with the
3D combfilter IC-7M00 (Columbus)
7M00
B19
12
I
2
C error while communicating with
iBoard uP (only iTV sets)
N.A.
N.A.
13
I
2
C error while communicating with the
HDMI decoder IC-7D03 (only for
NAFTA and AP)
N.A.
N.A.
14
Read-write error with the Scaler
SDRAM
7B01
B10
15
I
2
C error while communicating with the
OTC
7001
T
16
I
2
C error while communicating with
EPLD or Pacific III
7N00
B20 + B21
17
I
2
C error while communicating with the
Digital Module (only for digital sets)
7100
K1
