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www.philips.com/welcome

240V5

EN User manual

Customer care and warranty

Troubleshooting & FAQs

Содержание 240V5

Страница 1: ...www philips com welcome 240V5 EN User manual 1 Customer care and warranty 27 Troubleshooting FAQs 32 ...

Страница 2: ...monitor 6 2 3 Remove Base Stand and Base 8 3 Image Optimization 10 3 1 SmartContrast 10 3 2 Philips SmartControl Lite 10 4 Technical Specifications 17 4 1 Resolution Preset Modes 20 5 Power Management 21 6 Regulatory Information 22 7 Customer care and warrant 28 7 1 Philips Flat Panel Monitors Pixel Defect Policy 28 7 2 Customer Care Warranty 30 8 Troubleshooting FAQs 33 8 1 Troubleshooting 33 8 2...

Страница 3: ...able or DC power cord for normal operation Please use approved power cord provided by Philips all the time If your power cord is missing please contact with your local service center Please refer to Customer Care Consumer Information Center Do not subject the monitor to severe vibration or high impact conditions during operation Do not knock or drop the monitor during operation or transportation M...

Страница 4: ... or integration please contact with your local service center please refer to the chapter of Consumer Information Center For transportation information please refer to Technical Specifications Do not leave your monitor in a car trunk under direct sun light Note Consult a service technician if the monitor does not operate normally or you are not sure what procedure to take when the operating instru...

Страница 5: ... sales representative Taking back Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization s product service and activities Restriction on Hazardous Substances statement India This product complies with the India E waste Rule 2011 and prohibits use of lead mercury hexavalent chromium polybro...

Страница 6: ...or 2 1 Installation Package contents VGA Audio Power Register your product and get support at www philips com welcome Quick Start 2 0 1 5 K o n i n k l i j k e P h i l i p s N V A l l r i g h t s r e s e r ved Unauthorized duplication is a violation of applicable laws Made and printed in China Ver s i o n Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N V an...

Страница 7: ...ington anti theft lock Connect to PC 1 Connect the power cord to the back of the monitor firmly 2 Turn off your computer and unplug its power cable 3 Connect the monitor signal cable to the video connector on the back of your computer 4 Plug the power cord of your computer and your monitor into a nearby outlet 5 Turn on your computer and monitor If the monitor displays an image installation is com...

Страница 8: ...he monitor Description of the On Screen Display What is On Screen Display OSD On Screen Display OSD is a feature in all Philips LCD monitors It allows an end user to adjust screen performance or select functions of the monitors directly through an on screen instruction window A user friendly on screen display interface is shown as below 240V5QSB 240V5QSW 240V5QDSB 240V5QDAB Basic and simple instru...

Страница 9: ...ls Input DVI available for selective models Audio In HDMI Audio Source English Deutsch Español Ελληνική Français Italiano Maryar Nederlands Português Português do Brazil Polski Русский Svenska Suomi Türkçe Čeština Українська 简体中文繁體中文日本語 한국어 Picture Wide Screen 4 3 0 100 0 100 Picture Format Brightness Contrast Off Fast Faster Fastest SmartResponse On Off SmartContrast On Off Pixel Orbiting On Of...

Страница 10: ...jury 1 Place the monitor face down on a smooth surface taking care to avoid scratching or damaging the screen 2 Press the locking clips to detach the base stand away from the base column 1 3 Press the release button to detach the base column 2 Note This monitor accepts a 100mm 100mm mounting interface Caution For use only with UL Listed Wall Mount Bracket with minimum weight load 3 5Kg 100mm 100mm...

Страница 11: ...tor performance step by step You can go to Plug in menu to launch wizard later on as well You can adjust more options without wizard by Standard pane 3 Image Optimization 3 1 SmartContrast What is it A unique technology that dynamically analyzes displayed content and automatically optimizes an LCD monitor s contrast ratio for maximum visual clarity and viewing enjoyment stepping up backlighting fo...

Страница 12: ...Start with Standard pane Adjust menu Adjust Menu allow you to adjust Brightness Contrast Focus Position and Resolution You can follow the instruction and do the adjustment Cancel prompts user if you want to cancel installation ...

Страница 13: ...or menu Color Menu allow you to adjust RGB Black Level White Point and Color Calibration You can follow the instruction and do the adjustment Refer to below table for sub menu item base on your input Example for Color Calibration ...

Страница 14: ...display capable of DDC CI only the Help and Options tabs are available Displays current preference settings A checked box enables the feature The check box is a toggle Enable Context Menu on desktop is checked On by default Enable Context menu displays SmartControl Lite selections for Select Preset and Tune Display in the desktop right click context menu Disabled removes SmartControl Lite from the...

Страница 15: ...ailable Display the Source instruction pane and current input source setting On single input displays this pane will not be visible Options Audio Will only be active when selecting Audio from the drop down Options menu On a non supported display capable of DDC CI only the Help and Options tabs are available Help User Manual Will only be active when selecting User Manual from the drop down Help men...

Страница 16: ...pens the SmartControl Lite control panel Task Tray Menu Enabled The task tray menu can be displayed by right clicking on the SmartControl Lite icon from the task tray Left Click will launch the application The task tray has five entries Help Access to User Manual file Open User Manual file using the default browser window Technical Support displays the tech support page Check for Update takes the ...

Страница 17: ...ve SmartControl Lite from the task tray disable Run at Startup in Options Preferences Note All the illustrations in this section are for reference only SmartControl software version might be changed without notification Please always check official Portrait website www portrait com dtune phl enu index to download the latest version of SmartControl software ...

Страница 18: ...Rate 56Hz 76Hz Horizontal Frequency 30kHz 83kHz sRGB YES Connectivity Signal Input 240V5QSB 240V5QSW VGA Analog DVI Digital 240V5QDSB 240V5QDAB VGA Analog DVI Digital HDMI Digital Input Signal Separate Sync Sync on Green Audio In Out PC audio in headphone out 240V5QDAB Convenience Built in speakers 2 W 2 240V5QDAB User Convenience 240V5QSB 240V5QSW 240V5QDSB 240V5QDAB OSD Languages English French ...

Страница 19: ...dicator On mode White Standby Sleep mode White blinking Power Supply Built in 100 240VAC 50 60Hz 240V5QDAB Power On Mode 25 97 W typ 34 49W max Sleep Standby 0 5W Off 0 5W Power LED indicator On mode White Standby Sleep mode White blinking Power Supply Built in 100 240VAC 50 60Hz Dimension Product with stand W H D 553x420x219 mm Product without stand W H D 553x343x55 mm Weight Product with stand 4...

Страница 20: ...B C Tick UKRAINIAN EPA Cabinet Color Black White Finish Texture Note 1 EPEAT Gold or Silver is valid only where Philips registers the product Please visit www epeat net for registration status in your country 2 This data is subject to change without notice Go to www philips com support to download the latest version of leaflet 3 Smart response time is the optimum value from either GtG or GtG BW te...

Страница 21: ... 59 94 35 00 640 480 66 67 37 86 640 480 72 81 37 50 640 480 75 00 37 88 800 600 60 32 46 88 800 600 75 00 48 36 1024 768 60 00 60 02 1024 768 75 03 44 77 1280 720 59 86 63 98 1280 1024 60 02 79 98 1280 1024 75 03 55 94 1440 900 59 89 70 64 1440 900 74 98 65 29 1680 1050 59 95 67 50 1920 1080 60 00 Note Please notice that your display works best at native resolution of 1920 1080 60Hz For best disp...

Страница 22: ... max White Sleep Standby OFF No No 0 5W typ White blink Switch Off OFF 0 5W typ OFF 240V5QDSB Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 26 31W typ 27 86W max White Sleep Standby OFF No No 0 5W typ White blink Switch Off OFF 0 5W typ OFF 240V5QDAB Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 2...

Страница 23: ...old background levels Workload ergonomics to ensure a good physi cal environment Some of the Environmental features of TCO Certified Displays Production facilities have an Environmental Management System EMAS or ISO 14001 Low energy consumption to minimize climate impact Restrictions on Chlorinated and Brominated flame retardants plasticizers plastics and heavy metals such as cadmium mercury and l...

Страница 24: ...dards EN60950 1 2006 A11 2009 A1 2010 A12 2011 Safety requirement of Information Technology Equipment EN55022 2010 Radio Disturbance requirement of Information Technology Equipment EN55024 2010 Immunity requirement of Information Technology Equipment EN61000 3 2 2006 A1 2009 A2 2009 Limits for Harmonic Current Emission EN61000 3 3 2008 Limitation of Voltage Fluctuation and Flicker EN50581 2012 Tec...

Страница 25: ... connected Consult the dealer or an experienced radio TV technician for help Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Use only RF shielded cable that was supplied with the monitor when connecting this monitor to a computer device To prevent damage which may result in fire or shock hazard do not ...

Страница 26: ...t équipement N utiliser que des câbles RF armés pour les connections avec des ordinateurs ou périphériques CET APPAREIL NUMERIQUE DE LA CLASSE B RESPECTETOUTES LES EXIGENCES DU REGLEMENT SUR LE MATERIEL BROUILLEUR DU CANADA EN 55022 Compliance Czech Republic Only Polish Center for Testing and Certification Notice The equipment should draw power from a socket with an attached protection circuit a t...

Страница 27: ... festgelegten Vorschriften Auf der Rückwand des Gerätes befindet sich ein Aufkleber der auf die Unbedenklichkeit der Inbetriebnahme hinweist da dieVorschriften über die Bauart von Störstrahlern nach Anlage III 5 Abs 4 der Röntgenverordnung erfüllt sind Damit Ihr Monitor immer den in der Zulassung geforderten Werten entspricht ist darauf zu achten daß 1 Reparaturen nur durch Fachpersonal durchgefüh...

Страница 28: ...GB T 26572规定的限量要求上表中打的部件应功能需要部分有害物质含量超出GB T 26572规定的限量要求但符合欧盟RoHS法规要求属于豁免部分环保使用期限此标识指期限十年电子信息产品中含有的有毒有害物质或元素在正常使用的条件下不会发生外泄或突变电子信息产品用户使用该电子信息产品不会对环境造成严重污染或对其人身财产造成严重损害的期限中国能源效率标识根据中国大陆能源效率标识管理办法本显示器符合以下要求详细有关信息请查阅中国能效标识网 http www energylabel gov cn 关闭状态能耗 W 能源效率 cd W 0 5 1 05 1级 GB 21520 2008 能效等级能效标准废弃电器电子产品回收处理管理条例提示性说明为了更好地关爱及保护地球当用户不再需要此产品或产品寿命终止时请遵守国家废弃电器电子产品回收处 ...

Страница 29: ...tandards for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together appear as a single white pixel When...

Страница 30: ... flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables BRIGHT DOT DEFECTS ACCEPTABLE LEVEL 1 lit subpixel 3 2 adjacent lit subpixels 1 3 adjacent lit subpixels one white pixel 0 Distance between two bright dot defects 15mm Total bright dot defects of all types 3 BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 5 or fewer 2 adjacent dark s...

Страница 31: ...122 1223 Free of charge Mon to Fri 9am 6pm Ireland Celestica 353 01 601 1161 Local call tariff Mon to Fri 8am 5pm Italy Anovo Italy 39 840 320 041 0 08 Mon to Fri 9am 6pm Luxembourg Ecare 352 26 84 30 00 Local call tariff Mon to Fri 9am 6pm Netherlands Ecare 31 0900 0400 063 0 10 Mon to Fri 9am 6pm Norway Infocare 47 2270 8250 Local call tariff Mon to Fri 9am 6pm Poland MSI 48 0223491505 Local cal...

Страница 32: ...sic Service I I c 7 727 3097515 Latvia NA ServiceNet LV 371 67460399 371 27260399 Lithuania NA UAB Servicenet 370 37 400160 general 370 7400088 for Philips Macedonia NA AMC 389 2 3125097 Moldova NA Comel 37322224035 Romania NA Skin 40 21 2101969 Russia NA CPS 7 495 645 6746 Serbia Montenegro NA KimTec d o o 381 11 20 70 684 Slovakia NA Datalan Service 421 2 49207155 Slovenia NA PC H and 386 1 530 ...

Страница 33: ...2 213 6030100 Sun Thu 10 00am 6 00pm Singapore Philips Singapore Pte Ltd Philips Consumer Care Center 65 6882 3966 Mon Fri 9 00am 6 00pm Sat 9 00am 1 00pm Taiwan FETEC CO 0800 231 099 Mon Fri 09 00 18 00 Thailand Axis Computer System Co Ltd 662 934 5498 Mon Fri 8 30am 05 30pm South Africa Computer RepairTechnologies 011 262 3586 Mon Fri 8 00am 05 00pm Israel Eastronics LTD 1 800 567000 Sun Thu 08 ...

Страница 34: ...s turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of smoke or sparks Do not perform any troubleshooting steps Disconnect the monitor from mains power source immediately for s...

Страница 35: ...e power LED Setup in OSD main Controls For further assistance refer to the Consumer Information Centers list and contact Philips customer service representative 8 2 General FAQs Q1 When I install my monitor what should I do if the screen shows Cannot display this video mode Ans Recommended resolution for this monitor 1920 x 1080 60 Hz Unplug all cables then connect your PC to the monitor that you ...

Страница 36: ... are 6500K and 9300K With settings in the 6500K range the panel appears warm with a red white color tone while a 9300K temperature yields cool bluewhite toning 2 sRGB this is a standard setting for ensuring correct exchange of colors between different device e g digital cameras monitors printers scanners etc 3 User Define the user can choose his her preference color setting by adjusting red green ...

Страница 37: ... content Warning Failure to activate a screen saver or a periodic screen refresh application may result in severe burn in or after image or ghost image symptoms that will not disappear and cannot be repaired The damage mentioned above is not covered under your warranty Q12 Why is my Display not showing sharp text and is displaying jagged characters Ans Your LCD monitor works best at its native res...

Страница 38: ...l rights reserved Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N V and are used under license from Koninklijke Philips N V Specifications are subject to change without notice Version M5240V1T ...

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