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7.2 SmartControl Premium FAQs

Q1.

I change the monitor on a PC to a different
one and the SmartControl Premium
becomes un-usable, what do I do?

Ans.:

Restart your PC and see if SmartControl

Premium can work. Otherwise, you will
need to remove and re-install SmartControl
Premium to ensure proper driver is installed.

Q2.

The SmartControl Premium functions
worked well before, but it does not work
anymore, what can I do?

Ans.:

If the following actions were executed, the

monitor driver may need to be
re-installed.

Changed video graphic adapter to another

•

one
Updated video driver

•

Activities on OS, such as service pack or

•

patch
Run Windows Update and updated monitor

•

and/or video driver

• Windows was booted with the monitor

power off or disconnected.
To find out, please right click My Computer
and click on Properties->Hardware->
Device Manager.
If you see "Plug and Play Monitor"
shows under Monitor, then you need to
re-install. Simply remove SmartControl
Premium and re-install it.

Q3. After installing SmartControl Premium,

when clicking on SmartControl Premium
tab, nothing shows up after a while or a
failure message shows, what happened?

Ans.:

It might be your graphic adaptor is not

compatible with the SmartControl Premium.
If your graphic adaptor is one of the above
mentioned brands, try to download the
most updated graphic adaptor ponding
companies’ web site. Install the driver.
Remove SmartControl Premium, and re-
install it once more.If it is still not working,
we are sorry that the graphic adaptor is not
supported. Please visit Philips website and
check if an updated SmartControl Premium
driver is available.

Q4. When I click on Product Information,

only partial information is shown, what
happened?

Ans.:

It might be your graphic card adaptor driver

is not the most updated version which fully
supporting DDC/CI interface. Please try to
download the most updated graphic adaptor
driver from corresponding companies’ web
site. Install the driver. Remove SmartControl
Premium and re-install it once more.

Q5. I forgot my PIN for Theft Deterrence

Function. How can I do?

Ans.:

Philips Service center has a right to ask for

legitimate identification and authorization, in order
to establish ownership of the monitor.

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Содержание 220P2

Страница 1: ...EN User manual 1 Customer care and warranty 32 Troubleshooting FAQs 44 220P2 www philips com welcome ...

Страница 2: ...8 3 Product information 3 1 SmartImage 9 3 2 SmartContrast 10 3 3 SmartSaturate 11 3 4 SmartSharpness 11 3 5 Philips SmartControl Premium 12 3 6 Philips Flat Panel Monitors Pixel Defect Policy 20 4 Technical Specifications 4 1 Resolution Preset Modes 25 4 2 Automatic PowerSaving 25 5 Regulatory Information 26 6 Customer care and warranty 32 7 Troubleshooting FAQs 7 1 Troubleshooting 44 7 2 SmartCo...

Страница 3: ...ime If your power cord is missing please contact with your local service center Please refer to Customer Care Consumer Information Center 1 Important Do not subject the monitor to severe vibration or high impact conditions during operation Do not knock or drop the monitor during operation or transportation Maintenance To protect your monitor from possible damage do not put excessive pressure on th...

Страница 4: ...Consumer Information Center For transportation information please refer to Technical Specifications Do not leave your monitor in a car trunk under direct sun light Note Consult a service technician if the monitor does not operate normally or you are not sure what procedure to take when the operating instructions given in this manual have been followed 1 2 Notational Descriptions The following subs...

Страница 5: ...the amount of reusable materials and to minimize the amount to be disposed of All redundant packing material has been omitted We have done our utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative Recycling Information for Customers There is currently a system of...

Страница 6: ...ergonomiques Ajustes ergonómicos Ergonomische Einstellmöglichkeiten Regolazioni ergonomiche 人体工程学调整 Регулювати ергономічне Настройка эргономики Guide de démarrage rapide Guía rápida Kurzanleitung Guida rapida 快速入门指南 Швидке керівництво для початку експлуатації Краткое руководство по запуску LCD Monitor Monitor Quick start guide Audio cable Base stand EDFU CD Power cord VGA signal cable optional DVI...

Страница 7: ...B upstream and downstream Audio input Zero power Switch Connect to PC Connect the power cord to the back of 1 the montior firmly 2 Turn off your computer and unplug its power cable 3 Connect the monitor signal cable to the video connector on the back of your computer 4 Connect the PC audio cable to the audioconnector on the back of your computer 5 Plug the power cord of your computer and your moni...

Страница 8: ...vie Wide screen 4 3 0 100 0 100 On Off 1 8 2 0 2 2 2 4 2 6 Game Economy Off Picture Format Brightness Contrast SmartContrast Gamma OSD Setting 0 100 0 100 Off 1 2 3 4 5 10 20 30 60 Horizontal Vertical Transparency OSD Time out Setup 0 1 2 3 4 On Off On Off 0 100 On Off Yes No 0 100 0 100 0 100 Power LED Pixel Orbiting Over Scan H Position V Position Phase Clock Resolution Notification Reset Inform...

Страница 9: ...80x1050 60Hz When the monitor is powered on at a different resolution an alert is displayed on screen Use 1680x1050 60Hz for best results Display of the native resolution alert can be switched off from Setup in the OSD On Screen Display menu Height adjustment Pivot Zero power switch 20 5 220P2 65 65 220P2 130mm 220P2 90 220P2 220P2 ...

Страница 10: ...itor face down on a smooth 2 surface taking care to avoid scratching or damaging the screen Then lift the monitor stand 100mm 100mm 2 3 Remove the Base Condition ForVESA standard mounting applications Before you start disassembling the monitor base please follow the instructions below to avoid damage or injury Extend the monitor base to its maximum 1 height 220P2 ...

Страница 11: ...hat analyzes the content displayed on your screen Based on a scenario you select SmartImage dynamically enhances the contrast color saturation and sharpness of images to enhance the contents being displayed all in real time with the press of a single button 3 Product information How to enable SmartImage Press to 1 launch the SmartImage on screen display Keep pressing 2 to toggle between Office Pho...

Страница 12: ...amers Economy Under this profile brightness contrast are adjusted and backlighting fine tuned for just right display of everyday office applications and lower power consumption Off No optimization by SmartImage 3 2 SmartContrast What is it Unique technology that dynamically analyzes displayed content and automatically optimizes a LCD monitor s contrast ratio for maximum visual clarity and viewing ...

Страница 13: ...es or videos in your display s Movie or Game mode It is turned off for top quality display of office application and in the Economy mode to reduce power consumption 3 4 SmartSharpness What is it Smart technology that enhances sharpness when you need it for ultimate display performance and more entertainment fun when you are viewing videos or photos Why do I need it You want the ultimate in sharpne...

Страница 14: ...monitor via an easy to use on screen graphic interface Complicated adjustments are a thing of the past as this user friendly software guides you through fine tuning resolution Color calibration Clock Phase adjustments RGB White point adjustment etc Equipped with latest technology in core algorithm for fast processing and response this Windows 7 compliant eye catching animated Icon based software i...

Страница 15: ...Standard pane Adjust menu Adjust Menu allow you to adjust Brightness Contrast Focus Position and Resolution You can follow the instruction and do the adjustment Cancel prompts user if you want to cancel installation ...

Страница 16: ...m base on your input Example for Color Calibration Show Me starts color calibration tutorial 1 Start starts the 6 step color calibration 2 sequence QuickView loads the before after images 3 To return to Color home pane click the 4 Cancel button Enable color calibration by default is 5 on If unchecked does not allow for color calibration to happen dimes out start and quick view buttons Must have pa...

Страница 17: ...en Previous button is disabled until the second color screen Next goes to the succeeding target 6 targets Final next goes File Presets pane Cancel closes the UI and returns to the plug in page SmartImage Allows user to change setting for better display setting based on content When Entertainment is set SmartContrast and SmartResponse are enabled ...

Страница 18: ...bs are available Displays current preference settings A checked box enables the feature The check box is a toggle Enable Context Menu on desktop is checked On by default Enable Context menu displays SmartControl Premium selections for Select Preset andTune Display in the desktop right click context menu Disabled removes SmartControl Premium from the right click context menu EnableTaskTray icon is ...

Страница 19: ...able All other SmartControl Premium tabs are not available Display the Source instruction pane and current input source setting On single input displays this pane will not be visible Options Audio Will only be active when selectingVolume from the drop down Options menu On a non supported display capable of DDC CI only the Help and Options tabs are available Option Auto Pivot ...

Страница 20: ...sitive menu The Context Sensitive menu is Enabled by default If Enable Context Menu has been checked in the Options Preferences pane then the menu will be visible The Context Menu has four entries SmartControl Premium When selected the About Screen is displayed Select Preset Provides a hierarchical menu of saved presets for immediate use A check mark shows the currently selected preset Facoty Pres...

Страница 21: ... PDI Landing and checks the user s version against the most current available About Displays detailed reference information product version release information and product name Exit Close SmartControl Premium To run SmartControl Premium again either select SmartControl Premium from Program menu double click the desktop PC icon or restart the system Task Tray Menu Disabled When theTaskTray is disab...

Страница 22: ... combinations of pixel defects that are more noticeable than others This policy is valid worldwide Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together appear as a single white pixel When all are dark the three color...

Страница 23: ... repair or replacement due to pixel defects during the warranty period aTFT LCD panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables BRIGHT DOT DEFECTS ACCEPTABLE LEVEL MODEL 220P2 1 lit subpixel 3 2 adjacent lit subpixels 1 3 adjacent lit subpixels one white pixel 0 Distance between two bright dot defects 15mm Total bri...

Страница 24: ... Display colors 16 7 M Vertical refresh rate 56Hz 76Hz Horizontal Frequency 30kHz 80kHz sRGB YES Connectivity Signal input DVI D digital HDCP VGA Analog USB USB 2 0 x 4 Input Signal Separate Sync Sync on Green Audio In Out Stereo Audio Convenience Build in Audio 1 5W x 2 User Convenience OSD Languages English French German Italian Russian Spanish Simplified Chinese Portuguese Other convenience VES...

Страница 25: ... 230VAC 5VAC 50Hz 3Hz Normal Operation 77 41BTU 76 69BTU 75 49BTU Sleep typical 0 341BTU 0 341BTU 0 341BTU Off 0 273BTU 0 273BTU 0 273BTU Power LED indicator On mode White Standby Sleep mode White blinking Power Supply Build in 100 240VAC 50 60Hz Dimension Product with stand WxHxD 505 x 495 x 250mm Product without stand WxHxD 505 x 351 x 59mm Box dimension WxHxD 565 x 468 x 263mm Weight Product wi...

Страница 26: ...ce and standards Regulatory Approvals CE Mark Energy Star 5 0 FCC Class B SEMKO TCO5 0 TÜV GS TÜV Ergo UL cUL Cabinet Color Black Sliver Black Black Finish Texture Note This data is subject to change without notice Go to www philips com support to download the latest version of leaflet ...

Страница 27: ...640x480 75 000 35 156 800x600 56 250 37 879 800x600 60 317 46 875 800x600 75 000 48 363 1024x768 60 004 60 023 1024x768 75 029 63 981 1280x1024 60 020 79 976 1280x1024 75 025 55 469 1440x900 59 901 55 935 1440x900 59 887 70 635 1440x900 74 984 65 290 1680x1050 60 000 82 306 1680x1050 74 892 Power Management Definition VESA Mode Video H sync V sync Power Used LED color Active ON Yes Yes 24W typ 43W...

Страница 28: ...ters are Light levels without color tint Uniform color and luminance Wide color gamut Calibrated color temperature and gamma curve Wide luminance level Dark black levels Low motion blur Electrical Safety Product fulfills rigorous safety standards Emissions Low alternating electric and magnetic fields emissions Low acoustic noise emissions Some of the Environmental features of theTCO Displays 5 0 r...

Страница 29: ...on on ISO9000 level The product also comply with the following standards ISO9241 307 2008 Ergonomic requirement Analysis and compliance test methods for electronic visual displays GS EK1 2000 2009 GS mark requirement prEN50279 1998 Low Frequency Electric and Magnetic fields forVisual Display MPR II MPR 1990 8 1990 10 Low Frequency Electric and Magnetic fields TCO Displays 5 0 Requirement forEnviro...

Страница 30: ... the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Use only RF shielded cable that w...

Страница 31: ...sibles pour la réception des signaux de radio ou de télévision ce qui peut être décelé en fermant l équipement puis en le remettant en fonction l utilisateur pourrait essayer de corriger la situation en prenant les mesures suivantes Réorienter ou déplacer l antenne de réception Augmenter la distance entre l équipement et le récepteur Brancher l équipement sur un autre circuit que celui utilisé par...

Страница 32: ...hould be located near the equipment and easily accessible A protection mark B confirms that the equipment is in compliance with the protection usage requirements of standards PN 93 T 42107 and PN 89 E 06251 BSMI Notice Taiwan Only North Europe Nordic Countries Information Placering Ventilation VARNING FÖRSÄKRA DIG OM ATT HUVUDBRYTARE OCH UTTAG ÄR LÄTÅTKOMLIGA NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS ...

Страница 33: ...tgleiche 3 eingebaut wird Aus ergonomischen Gründen wird empfohlen die Grundfarben Blau und Rot nicht auf dunklem Untergrund zu verwenden schlechte Lesbarkeit und erhöhte Augenbelastung bei zu geringem Zeichenkontrast wären die Folge Der arbeitsplatzbezogene Schalldruckpegel nach DIN 45 635 beträgt 70dB A oder weniger ACHTUNG BEIM AUFSTELLEN DIESES GERÄTES DARAUF ACHTEN DAß NETZSTECKER UND NETZKAB...

Страница 34: ...ly designed manufactured approved and or authorized for usage within these countries Warranty coverage begins as from the day you buy your monitor For three years thereafter your monitor will be swapped by at least an equivalent monitor in case of defects provided for under the warranty coverage The swap monitor remains yours and Philips keeps the defective original monitor For the swap monitor th...

Страница 35: ...hat are not originally designed manufactured approved and or authorized for usage within the Philips F1rst Choice countries do not apply to the Philips F1rst Choice Warranty In these cases the Philips global warranty terms are valid Just a click away In case of any problems we advise you to read the operating instructions carefully or go to the www philips com support website for additional suppor...

Страница 36: ...840 320 041 0 08 Luxembourg 352 26 84 30 00 Local call tariff The Netherlands 31 0900 0400 063 0 10 Norway 47 2270 8250 Local call tariff Poland 48 0223491505 Local call tariff Portugal 351 2 1359 1440 Local call tariff Spain 34 902 888 785 0 10 Sweden 46 08 632 0016 Local call tariff Switzerland 41 02 2310 2116 Local call tariff United Kingdom 44 0207 949 0069 Local call tariff ...

Страница 37: ...rations have been executed by unauthorized service organizations or persons damage is caused by accidents including but not limited to lightning water or fire misuse or neglect Reception problems caused by signal conditions or cable or antenna systems outside the unit Defects caused by abuse or misuse of the monitor Product requires modification or adaptation to enable it to comply with local or n...

Страница 38: ...Bulgaria Tel 359 2 960 2360 www lan service bg CZECH REPUBLIC General Consumer Information Center 800 142100 Xpectrum Lu ná 591 4 CZ 160 00 Praha 6Tel 800 100 697 or 220 121 435 Email info xpectrum cz www xpectrum cz CROATIA Renoprom d o o Ljubljanska 4 Sv Nedjelja 10431 Croatia Tel 385 1 333 0974 ESTONIA FUJITSU SERVICES OU Akadeemia tee 21G EE 12618Tallinn Tel 372 6519900 www ee invia fujitsu co...

Страница 39: ...202 Moscow Russia Tel 7 095 170 5401 TURKEY Türk PhilipsTicaret A S Yukari Dudullu Org San Bolgesi 2 Cadde No 22 34776 Umraniye Istanbul Tel 0800 261 33 02 UKRAINE Comel Shevchenko street 32 UA 49030 Dnepropetrovsk Tel 380 562320045 www csp comel com LLCTopaz Company Topaz Service Company Mishina str 3 Kiev Ukraine 03151 Tel 38 044 245 73 31 Latin America ARGENTINA Azopardo 1480 C1107ADZ Cdad de B...

Страница 40: ...6 Fax 021 7510982 E mail gepta cbn net id Service hours Mon Fri 8 30am 4 30pm Sat 8 30am 2 00pm Additional service points Philips Building Jl Buncit Raya Kav 99 Jakarta 1 Selatan Phone 021 7940040 ext 1722 1724 98249295 70980942 Jl Tanah Abang 1 no 12S Jakarta Pusat 2 Phone 021 3455150 34835453 Rukan City Home no H31 Gading Square Jl 3 Bulevar Barat Kelapa Gading Jakarta Utara Phone 021 45870601 9...

Страница 41: ...Megamall 4th Level Cyberzone Building B SM Megamall Mandaluyong City NEO CARE SM North EDSA 4th Level Cyberzone Annex Bldg SM City North EDSA Quezon City 441 1610 MDR Microware Sales Inc Cebu Branch N Escario corner Clavano St Cebu City Phils 255 4415 255 3242 253 9361 4124864 to 67 Sun 0922 8210045 to 46 Davao Office C Arellano St Davao City 8000 082 225 3021 225 3022 Sun 0922 8210015 CDO Office ...

Страница 42: ...ond or third year of purchase we will repair it after it has been sent to the service provider at your expense and returned to you within five working days free of charge Israel Company Eastronics LTD Address 13 Rozanis St P O B 39300 Tel Aviv 61392 Israel Tel 1 800 567000 call free in Israel 972 50 8353722 after service hours until 20 00 Fax 972 3 6458759 E mail eastronics eastronics co il Servic...

Страница 43: ...a product that requires modification or adaptation to enable it to operate in any country other than the country for which it was designed manufactured approved and or authorized or repair of products damaged by these modifications incidental or consequential damages resulting from the product Some states do not allow the exclusion of incidental or consequential damages so the above exclusion may ...

Страница 44: ... even if notified of the possibility of such damages REMEMBER Please record the model and serial numbers found on the product below MODEL ______________________________ SERIAL _______________________________ This warranty gives you specific legal rights You may have other rights which vary from state province to state province Before contacting Philips please prepare the following details so we ca...

Страница 45: ...leted removed or made illegible repairs or product modifications and alterations have been executed by unauthorized service organizations or persons damage is caused by accidents including but not limited to lightning water or fire misuse or neglect Please note that the product is not defective under this guarantee in the case where modifications become necessary in order for the product to comply...

Страница 46: ...he monitor cable has bent pins Make sure the computer is turned on AUTO button doesn t function The auto function is applicable only inVGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of smoke or sparks Do not perform any troubleshooting steps Disconnect...

Страница 47: ...t image symptoms will not disappear and cannot be repaired The damage mentioned above is not covered under your warranty Image appears distorted Text is fuzzy or blurred Set the PC s display resolution to the same mode as monitor s recommended screen native resolution Green red blue dark and white dots appears on the screen The remaining dots are normal characteristic of the liquid crystal used in...

Страница 48: ...ontrol Premium when clicking on SmartControl Premium tab nothing shows up after a while or a failure message shows what happened Ans It might be your graphic adaptor is not compatible with the SmartControl Premium If your graphic adaptor is one of the above mentioned brands try to download the most updated graphic adaptor ponding companies web site Install the driver Remove SmartControl Premium an...

Страница 49: ...RGB scheme of color temperature function in SmartControl Premium is not responding why Ans When Smartlmage is enabled the sRGB scheme is disabled automatically To use sRGB you need to disable Smartlmage with the button at the front bezel of your monitor ...

Страница 50: ... removes the disturbance Q3 What are the inf and icm files on the CD ROM How do I install the drivers inf and icm Ans These are the driver files for your monitor Follow the instructions in your user manual to install the drivers Your computer may ask you for monitor drivers inf and icm files or a driver disk when you first install your monitor Follow the instructions to insert the companion CD ROM...

Страница 51: ... object while it is being heated This measurement is expressed in terms of absolute scale degrees Kelvin Lower Kevin temperatures such as 2004K are red higher temperatures such as 9300K are blue Neutral temperature is white at 6504K Q9 Can the Philips LCD Monitor be mounted on the wall Ans Yes Philips LCD monitors have this optional feature Four standardVESA mount holes on the rear cover allows th...

Страница 52: ...pear gradually over a period of time after the power has been switched off Always activate a moving screen saver nitor unattended Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content Warning Severe burn in or after image or ghost image symptoms will not disappear and cannot be repaired The damage mentioned above is not covered under your ...

Страница 53: ... reserved Philips and the Philips Shield Emblem are registered trade marks of Kcninkiljke Philips Electronics N V and are used under license from Knoinkljke Philips Elecrtonics N V Specifications are subject to change without notice Version 220P2 v 1 0 ...

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