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Troubleshooting

• Safety and

Troubleshooting

• FAQs

• Common

Problems

• Imaging

Problems

• Regulatory

Information

• Other Related

Information

Troubleshooting

This page deals with problems that can be corrected by the user. If the problem still persists after you
have tried these solutions, contact your nearest Philips dealer.

Common Problems

Having this problem?

Check these items

No Picture
(Power LED not lit)

●

Make sure the power cord is plugged into the
power outlet and into the back of the monitor.

●

First, ensure that the power button on the
front of the monitor is in the OFF position,
then press it to ON position.

No Picture

(Power LED is amber or yellow)

●

Make sure the computer is turned on.

●

Make sure the signal cable is properly
connected to your computer.

●

Check to see if the monitor cable has bent
pins.

●

The Energy Saving feature may be activated

Screen says

●

Make sure the monitor cable is properly
connected to your computer. (Also refer to
the Quick Set-Up Guide).

●

Check to see if the monitor cable has bent
pins.

●

Make sure the computer is turned on.

Screen says

●

Make sure the vertical sync of input signal is
within the range of 56 ~ 75 Hz.

●

Change the refresh rate to 56~75Hz within 10
minutes.

●

Re-power on monitor to start over again if
you failed to change the refresh rate within 10
minutes.

AUTO button not working properly

●

The Auto Function is designed for use on
standard Macintosh or IBM-compatible PCs
running Microsoft Windows.

●

It may not work properly if you are using non-
standard PC or video card.

file:///D|/My%20documents/dfu/B2C/ENGLISH/170N4/safety/saf_troub.htm (1 of 3) [3/1/2004 6:00:00 PM]

Содержание 170N4

Страница 1: ...e Manual Philips LCD Monitor Electronic User s Manual file D My 20documents dfu B2C ENGLISH 170N4 INDEX HTM 3 1 2004 5 59 30 PM ...

Страница 2: ...he monitor s electronics Do not block the ventilation holes on the cabinet Keep the monitor dry To avoid electric shock do not expose it to rain or excessive moisture When positioning the monitor make sure the power plug and outlet are easily accessible If turning off the monitor by detaching the power cable or DC power cord wait for 6 seconds before attaching the power cable or DC power cord for ...

Страница 3: ...95 F Humidity 20 80 RH Do not subject the LCD monitor to severe vibration or high impact conditions Do not place the LCD monitor in the trunk of a car Take care not to mishandle this product by either knocking or dropping it during operation or transportation Do not store or use the LCD monitor in locations where there is a high level of humidity or in dusty environments Do not allow water or othe...

Страница 4: ...l specifications for this monitor Installing Your Monitor describes the initial setup process and gives an overview of how to use the monitor On Screen Display provides information on adjusting the settings on your monitor Customer Care and Warranty contains a list of worldwide Philips Consumer Information Centers along with help desk phone numbers and information on the warranty applicable to you...

Страница 5: ...ome warnings may appear in alternate formats and may not be accompanied by an icon In such cases the specific presentation of the warning is mandated by the relevant regulatory authority RETURN TO TOP OF THE PAGE 2003 Koninklijke Philips Electronics NV All rights reserved Reproduction copying use modification hiring renting public performance transmission and or broadcasting in whole or in part is...

Страница 6: ...htly wires Embedded universal AC power supply Adjustable tilt function sRGB compliant Foldable base available for easy wall mounting 2 Watt per channel RMS x 2 channels 200 Hz 12kHz 16 ohm THD 10 RETURN TO TOP OF THE PAGE Technical Specifications LCD PANEL Type TFT LCD Screen size 17 inch 43 2 cm Pixel Pitch 0 264 x 0 264mm LCD Panel type 1280 x 1024 pixels R G B vertical stripe Anti glare polariz...

Страница 7: ...ync 60 76 Hz N I SVGA Hsync 35 50 kHz Vsync 56 75 Hz N I VGA Hsync 31 38 kHz Vsync 60 76 Hz N I AUDIO Input signal level 0 5 V RMS Input signal connector 3 5mm mini jack Loudspeaker 4W Stereo Audio 2W channel RMS x2 200Hz 12kHz 16 ohm THD 10 OPTICAL CHARACTERISTICS Contrast ratio 400 typ Brightness 260 cd m2 typ Peak contrast angle 6 o clock White Chromaticity x 0 283 y 0 297 at 9300 K x 0 313 y 0...

Страница 8: ...r monitor is fixed to a predefined setting as well as the color gamut Therefore it is important to select the sRGB setting in the monitor s OSD To do so open the OSD by pressing the OK button on the front of your monitor Use the down button to go to Adjust Color and press OK again Then move the down button to go to sRGB and press OK again Exit this OSD After this please do not change the brightnes...

Страница 9: ...0 75 71 8 1152 x 900 76 63 9 1280 x 1024 60 80 0 1280 x 1024 75 RETURN TO TOP OF THE PAGE Automatic Power Saving If you have VESA DPMS compliance display card or software installed in your PC the monitor can automatically reduce its power consumption when not in use If an input from a keyboard mouse or other input device is detected the monitor will wake up automatically The following table shows ...

Страница 10: ...l Specifications Dimension incl Pedestal WxHxD 399 x 398 2 x 197 2 mm Weight 4 7 kg Tilt Forward Backward 5 20 Power supply 100 240 VAC 50 60 Hz Power consumption 40 W typ Temperature operating 5 C to 35 C Relative humidity 20 to 80 System MTBF 50K hrs excluding CCFL 40Khrs Cabinet color Silver This data is subject to change without notice RETURN TO TOP OF THE PAGE Pin Assignment The 15 pin D sub ...

Страница 11: ... 12 Serial data line SDA 5 Ground 13 H Sync H V 6 Red video ground 14 V Sync 7 Green video ground 15 Data clock line SCL 8 Blue video ground RETURN TO TOP OF THE PAGE Product Views Follow the links to see various views of the monitor and its components Front View Product Description RETURN TO TOP OF THE PAGE Physical Function file D My 20documents dfu B2C ENGLISH 170N4 product product htm 6 of 7 3...

Страница 12: ...Product Information Tilt RETURN TO TOP OF THE PAGE file D My 20documents dfu B2C ENGLISH 170N4 product product htm 7 of 7 3 1 2004 5 59 39 PM ...

Страница 13: ...nd DOWN buttons are also used in adjusting the OSD of your monitor BRIGHTNESS hotkey When the UP and DOWN arrow buttons are pressed the adjustment controls for the BRIGHTNESS will show up OK button which when pressed will take you to the OSD controls POWER button switches your monitor on Automatically adjust the horizontal position vertical position phase and clock setting RETURN TO TOP OF THE PAG...

Страница 14: ...urrent display mode is shown on the item called RESOLUTION You can also install the Flat Panel Adjust FP Adjust program a program for getting the best performance out of your monitor This is included on this CD Step by step instructions are provided to guide you through the installtion process Click on the link to know more about this program More about FP_setup04 exe RETURN TO TOP OF THE PAGE fil...

Страница 15: ...monitor Basic and simple instruction on the control keys When you press the button on the front control of your monitor the On Screen Display OSD Main Controls window will pop up and you can then start making adjustments to your monitor s various features Use the or the keys to make your adjustments RETURN TO TOP OF THE PAGE The OSD Tree Below is an overall view of the structure of the On Screen D...

Страница 16: ...On Screen Display RETURN TO TOP OF THE PAGE file D My 20documents dfu B2C ENGLISH 170N4 osd osddesc htm 2 of 3 3 1 2004 5 59 43 PM ...

Страница 17: ...On Screen Display file D My 20documents dfu B2C ENGLISH 170N4 osd osddesc htm 3 of 3 3 1 2004 5 59 43 PM ...

Страница 18: ...Spain United Kingdom EASTERN EUROPE Czech Republic Hungary Poland Russia Turkey LATIN AMERICA Antilles Argentina Brasil Chile Colombia Mexico Paraguay Peru Uruguay Venezuela NORTH AMERICA Canada USA PACIFIC Australia New Zealand ASIA Bangladesh China Hong Kong India Indonesia Japan Korea Malaysia Pakistan Philippines Singapore Taiwan Thailand AFRICA Morocco South Africa MIDDLE EAST Dubai Egypt fil...

Страница 19: ...P OF THE PAGE E Energy Star Computers Program An energy conservation program launched by the US Environmental Protection Agency EPA promotes the manufacture and marketing of energy efficient office automation equipment Companies joining this program must be willing to commit themselves to manufacture one or more products capable of going into a low power state 30 W either after a period of inactiv...

Страница 20: ...ells that generate text and colorful graphics on a screen They consume little power though they do require external lighting to make them legible to the user RETURN TO TOP OF THE PAGE V Vertical refresh rate Expressed in Hz it is the number of frames complete pictures written to the screen every second RETURN TO TOP OF THE PAGE file D My 20documents dfu B2C ENGLISH 170N4 glossary glossary htm 2 of...

Страница 21: ... to read the manual in pdf format PDF files can be downloaded into your hard disk then viewed and printed with Acrobat Reader or through your browser If you do not have Adobe Acrobat Reader installed click on the link to install the application Adobe Acrobat Reader for PC Adobe Acrobat Reader for Mac Download instructions To download the file 1 Click and hold your mouse over the icon below Win95 9...

Страница 22: ...eed RETURN TO TOP OF THE PAGE Installing FPadjust Program The FP Adjust program generates alignment patterns which will help you adjust monitor settings such as CONTRAST BRIGHTNESS HORIZONTAL VERTICAL POSITION PHASE and CLOCK System requirements PC running Windows 95 Windows 98 Windows 2000 Winodws Me Windows XP or later To install FPadjust Program Click on the link or icon to install FPadjustment...

Страница 23: ...sk Choose where you would like to save the file click Save if prompted to save as either text or source choose source Exit your browser and install the FPadjust Program Read the FP_Readme04 txt file before installing RETURN TO TOP OF THE PAGE file D My 20documents dfu B2C ENGLISH download download htm 3 of 3 3 1 2004 5 59 50 PM ...

Страница 24: ...Hz 17 18 5 Shut down your computer disconnect your old monitor and reconnect your Philips LCD monitor 6 Turn on your monitor and then turn on your PC Q What should I do when screen shows THIS IS 85HZ OVERSCAN CHANGE COMPUTER DISPLAY INPUT TO 1024 x 768 60HZ or THIS IS 85HZ OVERDRIVE CHANGE COMPUTER DISPLAY INPUT TO 1280 x 1024 60HZ A It means the signal input from your PC is 85Hz outside the range...

Страница 25: ... button then select Reset to recall all of the original factory settings Q What is the Auto function A The AUTO adjustment key restores the optimal screen position phase and clock settings at the press of a single button without the need to navigate through OSD menus and control keys Q My Monitor has no power Power LED does not light up What should I do A Make sure the AC power cord is connected t...

Страница 26: ...D Monitor be mounted on the wall or used as a touch panel A Yes Philips LCD monitors have this optional feature The standard VESA mount holes on the back cover allows the user to mount the Philips monitor on any VESA standard ARM or accessories Touch panels are being developed for future applications Check with your Philips sales representative for more information RETURN TO TOP OF THE PAGE Screen...

Страница 27: ...LCD monitors are fully compatible with standard PCs Macs and workstations You may need a cable adapter to connect the monitor to your Mac system Please contact your dealer retailer for more information Q Are Philips LCD monitors Plug and Play A Yes the monitors are Plug and Play compatible with Windows 95 98 2000 ME XP and the PC98 99 platforms Q What is USB Universal Serial Bus A Think of USB as ...

Страница 28: ...e and gas plasma technologies LCD allows displays to be much thinner than cathode ray tube CRT technology LCD consumes much less power than LED and gas displays because it works on the principle of blocking light rather than emitting it Q How are LCDs made A LCDs are created from two glass plates separated from each other at a distance of a few microns The plates are filled with liquid crystal and...

Страница 29: ...ght is not turned through 90 degrees In this case light that comes through the top polarized panel may not go through the polarized panel at the bottom Q What are the advantages of TFT LCD compared with CRT A In a CRT monitor a gun shoots electrons and general light by colliding polarized electrons on fluorescent glass Therefore CRT monitors basically operate with an analog RGB signal A TFT LCD mo...

Страница 30: ...can irritate the human eye occurs when the on off action of the fluorescent object becomes visible Since the reaction speed of liquid crystal in an LCD panel is much slower this troublesome form of flickering is not present in an LCD display Q Why is an LCD monitor virtually free of Electro Magnetic Interference A Unlike a CRT an LCD monitor does not have key parts that generate Electro Magnetic I...

Страница 31: ...requently Asked Questions More information is provided in the Regulatory Information section RETURN TO TOP OF THE PAGE file D My 20documents dfu B2C ENGLISH 170N4 safety saf_faq htm 8 of 8 3 1 2004 5 59 58 PM ...

Страница 32: ...he signal cable is properly connected to your computer Check to see if the monitor cable has bent pins The Energy Saving feature may be activated Screen says Make sure the monitor cable is properly connected to your computer Also refer to the Quick Set Up Guide Check to see if the monitor cable has bent pins Make sure the computer is turned on Screen says Make sure the vertical sync of input signa...

Страница 33: ...E in OSD Main Controls The screen is too bright or too dark Adjust the contrast and brightness in OSD Main Controls The backlight of the LCD monitor has a fixed life span When the screen becomes dark or begins to flicker please contact your dealer An after image appears If an image remains on the screen for an extended period of time it may be imprinted in the screen and leave an afterimage This u...

Страница 34: ...aracteristic of the liquid crystal used in today s technology For further assistance refer to the Consumer Information Centers list and contact your local Philips distributor RETURN TO TOP OF THE PAGE file D My 20documents dfu B2C ENGLISH 170N4 safety saf_troub htm 3 of 3 3 1 2004 6 00 00 PM ...

Страница 35: ...lectricity generation have a negative effect on the environment e g acidic and climate influencing emissions radioactive waste it is vital to save energy Electronics equipment in offices is often left running continuously and thereby consumes a lot of energy What does labeling involve This product meets the requirements for the TCO 99 scheme which provides for international and environmental label...

Страница 36: ...uman blood and researchers fear that disturbances in fetus development may occur The relevant TCO 99 demand requires that plastic components weighing more than 25 grams must not contain flame retardants with organically bound bromine or chlorine Flame retardants are allowed in the printed circuit boards since no substitutes are available Cadmium Cadmium is present in rechargeable batteries and in ...

Страница 37: ...tulations The display you have just purchased carries the TCO 03 Displays label This means that your display is designed manufactured and tested according to some of the strictest quality and environmental requirements in the world This makes for a high performance product designed with the user in focus that also minimizes the impact on our natural environment Some of the features of the TCO 03 D...

Страница 38: ...nitiatives and recycling programs whenever possible preferably in cooperation with competitors There is currently a system of recycling up and running in the European countries such as The Netherlands Belgium Norway Sweden and Denmark In U S A Philips Consumer Electronics North America has contributed funds for the Electronic Industries Alliance EIA Electronics Recycling Project and state recyclin...

Страница 39: ...o comply with the following standards ISO9241 3 ISO9241 7 ISO9241 8 Ergonomic requirement for Visual Display ISO13406 2 Ergonomic requirement for Flat panels GS EK1 2000 GS specification prEN50279 1998 Low Frequency Electric and Magnetic fields for Visual Display MPR II MPR 1990 8 1990 10 Low Frequency Electric and Magnetic fields TCO 95 TCO 99 TCO 03 Requirement for Environment Labelling of Ergon...

Страница 40: ...rence to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is conne...

Страница 41: ...e réception Augmenter la distance entre l équipement et le récepteur Brancher l équipement sur un autre circuit que celui utilisé par le récepteur Demander l aide du marchand ou d un technicien chevronné en radio télévision Toutes modifications n ayant pas reçu l approbation des services compétents en matière de conformité est susceptible d interdire à l utilisateur l usage du présent équipement N...

Страница 42: ...including residential areas RETURN TO TOP OF THE PAGE Polish Center for Testing and Certification Notice The equipment should draw power from a socket with an attached protection circuit a three prong socket All equipment that works together computer monitor printer and so on should have the same power supply source file D My 20documents dfu B2C ENGLISH 170N4 safety regs regulat htm 8 of 13 3 1 20...

Страница 43: ...ocket which should be located near the equipment and easily accessible A protection mark B confirms that the equipment is in compliance with the protection usage requirements of standards PN 93 T 42107 and PN 89 E 06251 RETURN TO TOP OF THE PAGE North Europe Nordic Countries Information Placering Ventilation VARNING FÖRSÄKRA DIG OM ATT HUVUDBRYTARE OCH UTTAG ÄR LÄTÅTKOMLIGA NÄR DU STÄLLER DIN UTRU...

Страница 44: ... RETURN TO TOP OF THE PAGE BSMI Notice Taiwan Only RETURN TO TOP OF THE PAGE Ergonomie Hinweis nur Deutschland Der von uns gelieferte Farbmonitor entspricht den in der Verordnung über den Schutz vor Schäden durch Röntgenstrahlen festgelegten Vorschriften Auf der Rückwand des Gerätes befindet sich ein Aufkleber der auf die Unbedenklichkeit der Inbetriebnahme hinweist da die Vorschriften über die Ba...

Страница 45: ...onitor contains materials that can be recycled and reused Specialized companies can recycle your product to increase the amount of reusable materials and to minimize the amount to be disposed of Please find out about the local regulations on how to dispose of your old monitor from your local Philips dealer For customers in Canada and U S A This product may contain lead and or mercury Dispose of in...

Страница 46: ...loured in accordance with the following code BLUE NEUTRAL N BROWN LIVE L GREEN YELLOW EARTH E 1 The GREEN AND YELLOW wire must be connected to the terminal in the plug which is marked with the letter E or by the Earth symbol or coloured GREEN or GREEN AND YELLOW 2 The BLUE wire must be connected to the terminal which is marked with the letter N or coloured BLACK 3 The BROWN wire must be connected ...

Страница 47: ...Regulatory Information file D My 20documents dfu B2C ENGLISH 170N4 safety regs regulat htm 13 of 13 3 1 2004 6 00 03 PM ...

Страница 48: ...5 A 125 V For units set at 230 V Use a UL Listed Cord Set consisting of a minimum 18 AWG Type SVT or SJT three conductor cord a maximum of 15 feet long and a tandem blade grounding type attachment plug rated 15 A 250 V Information for Users outside the U S For units set at 230 V Use a Cord Set consisting of a minimum 18 AWG cord and grounding type attachment plug rated 15 A 250 V The Cord Set shou...

Страница 49: ...eed these acceptable levels For example no more than 0 0004 of the sub pixels on a 15 XGA monitor may be defective Furthermore Philips sets even higher quality standards for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red g...

Страница 50: ...ixels defects of the same type that are near to one another may be more noticeable Philips also specifies tolerances for the proximity of pixel defects Pixel Defect Tolerances In order to qualify for repair or replacement due to pixel defects during the warranty period a TFT LCD panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the follow...

Страница 51: ...2 or fewer 3 adjacent dark sub pixels 0 0 0 Distance between two black dot defects 15 mm or more 15 mm or more 15 mm or more Total black dot defects of all types 4 or fewer 4 or fewer 4 or fewer TOTAL DOT DEFECTS ACCEPTABLE LEVEL MODEL 150X4 150C4 170C4 170X4 170N4 Total bright or black dot defects of all types 4 or fewer 5 or fewer 4 or fewer Note 1 or 2 adjacent sub pixel defects 1 dot defect Al...

Страница 52: ...all the parts Item Description 1 Audio in Cable Option only available for Multimedia version color lime 2 Power Cable socket may differ for different countries 3 Macintosh Adapter optional 4 VGA Signal Cable 5 E DFU package with Quick Setup Guide and CD ROM 6 Screws for wall mounting RETURN TO TOP OF THE PAGE file D My 20documents dfu B2C ENGLISH 170N4 install connect htm 1 of 5 3 1 2004 6 00 21 P...

Страница 53: ...Plug the power cord into monitor firmly Note If you use an Apple Macintosh you need to connect the special Mac adapter to one end of the monitor signal cable file D My 20documents dfu B2C ENGLISH 170N4 install connect htm 2 of 5 3 1 2004 6 00 21 PM ...

Страница 54: ... cables to the hook c Place the cables inside the arm box and lock the cables with grip on the base d Replace top cover We recommend you follow intelligent cable management to reduce the electrical alternating field to low level as not to burden the work environment with unnecessary factors file D My 20documents dfu B2C ENGLISH 170N4 install connect htm 3 of 5 3 1 2004 6 00 21 PM ...

Страница 55: ... outlet c Connect the monitor signal cable to the video connector on the back of your computer d Turn on your computer and monitor If the monitor displays an image installation is complete 4 Attach back cover to keep desk clear of unsightly wires Line up on ventilation file D My 20documents dfu B2C ENGLISH 170N4 install connect htm 4 of 5 3 1 2004 6 00 21 PM ...

Страница 56: ...e 5 To remove back cover To remove the back cover place thumbs on grip area and use fingers to pull away the cover edges from sealed position RETURN TO TOP OF THE PAGE file D My 20documents dfu B2C ENGLISH 170N4 install connect htm 5 of 5 3 1 2004 6 00 21 PM ...

Страница 57: ...and Fold the Base Unfold the base Fold the base Foldable base available for easy wall mounting Remove the Base Remove the base The Base Unfold and Fold the Base Unfold the Base 1 Place monitor face down on a safe surface 2 Pull up the base Fold the Base file D My 20documents dfu B2C ENGLISH 170N4 install base htm 1 of 5 3 1 2004 6 00 23 PM ...

Страница 58: ...rface for mounting area must be flat and larger than the pedestal The wall must support a pull force of 10 kg for each screw 2 At the locations marked drill two holes in the wall each 7 mm in diameter and 25 mm in depth 3 Securely insert the plastic wall anchors 1 and then use the two screws 2 to fasten the mounting pedestal to the wall file D My 20documents dfu B2C ENGLISH 170N4 install base htm ...

Страница 59: ...te walls For wood walls Discard the wall anchors Drill each hole 3 6 mm in diameter and 20 mm in depth To avoid possible injury do not mount above a sofa or bed The manufacturer accepts no liability for improper installations or installations not performed in accordance with these instructions RETURN TO TOP OF THE PAGE Remove the Base Condition for VESA standard mounting applications file D My 20d...

Страница 60: ...The Base 1 Remove the back cover file D My 20documents dfu B2C ENGLISH 170N4 install base htm 4 of 5 3 1 2004 6 00 23 PM ...

Страница 61: ...and then remove the base from the LCD monitor Note This monitor accepts a 100mmx100mm VESA Compliant mounting interface RETURN TO TOP OF THE PAGE file D My 20documents dfu B2C ENGLISH 170N4 install base htm 5 of 5 3 1 2004 6 00 23 PM ...

Страница 62: ...on the OK button 7 Click on the OK button then select your monitor model and click on OK 8 Click on the Close button For Windows 98 1 Start Windows 98 2 Click on the Start button point to Settings and then click on Control Panel 3 Double click on the Display Icon 4 Select the Settings tab then click on Advanced 5 Select the Monitor button point to Change then click on Next 6 Select Display a list ...

Страница 63: ...tal Signature Not Found window click on the Yes button For Windows XP 1 Start Windows XP 2 Click on the Start button and then click on Control Panel 3 Select and click on the category Printers and Other Hardware 4 Click on the Display Item 5 Select the Settings tab then click on the Advanced button 6 Select Monitor tab If the Properties button is inactive it means your monitor is properly configur...

Страница 64: ...Getting Started information please refer to Windows 95 98 2000 Me XP user s manual RETURN TO TOP OF THE PAGE file D My 20documents dfu B2C ENGLISH 170N4 install gt_start htm 3 of 3 3 1 2004 6 00 24 PM ...

Страница 65: ...he defective original monitor For the swap monitor the warranty period remains equal to that of your original monitor being 36 months as from the purchase date of your original monitor What is excluded The Philips F1rst Choice Warranty applies provided the product is handled properly for its intended use in accordance with its operating instructions and upon presentation of the original invoice or...

Страница 66: ...onment Processor 286 386 486 Pentium Pro Internal memory Operating system Windows DOS OS 2 MAC Fax Modem Internet program Other cards installed Having the following information available will also help speed up the process Your proof of purchase indicating date of purchase dealer name model and product serial number The full address to which the faulty monitor has to be collected and the swap mode...

Страница 67: ...epairs or product modifications and alterations have been executed by unauthorized service organizations or persons damage is caused by accidents including but not limited to lightning water or fire misuse or neglect Please note that the product is not defective under this guarantee in the case where modifications become necessary in order for the product to comply with local or national technical...

Страница 68: ...International Guarantee file D My 20documents dfu B2C ENGLISH warranty war_intl htm 2 of 2 3 1 2004 6 00 33 PM ...

Страница 69: ...parts are covered only for the original warranty period When the warranty on the original product expires the warranty on all replaced and repaired products and parts also expires WHAT IS EXCLUDED Your warranty does not cover labor charges for installation or setup of the product adjustment of customer controls on the product and installation or repair of antenna systems outside of the product pro...

Страница 70: ...only or 402 536 4171 Before Requesting Service Please check your owner s manual before requesting service Adjustments of the controls discussed there may save you a service call TO GET WARRANTY SERVICE IN U S A PUERTO RICO OR U S VIRGIN ISLANDS Contact the Philips Customer Care Center phone number listed below for product assistance and procedures for servicing Philips Customer Care Center 877 835...

Страница 71: ...nces for any direct indirect special incidental or consequential damages howsoever incurred even if notified of the possibility of such damages REMEMBER Please record the model and serial numbers found on the product below MODEL ________________________________________________ SERIAL ________________________________________________ This warranty gives you specific legal rights You may have other r...

Страница 72: ... 800 92256 Norway 22 70 82 50 Denmark 35 25 87 61 Portugal 0800 831 363 France 03 8717 0033 Sweden 08 632 0016 Germany 0696 698 4712 Switzerland 02 23 10 21 16 Greece 00800 3122 1223 Spain 09 17 45 62 46 Finland 09 2290 1908 United Kingdom 0207 949 0069 Ireland 01 601 1161 Italy 02 48 27 11 53 file D My 20documents dfu B2C ENGLISH warranty warfirst htm 3 1 2004 6 00 40 PM ...

Страница 73: ...n Thailand Turkey Uruguay Venezuela Eastern Europe CZECH REPUBLIC Philips Service V Mezihorí 2180 00 Prague Phone 02 6831581 Fax 02 66310852 HUNGARY Philips Markaszerviz Kinizsi U 30 36Budapest 1092 Phone 01 2164428 Fax 01 2187885 POLAND Philips Polska CE UL Marszalkowska 45 49 00 648 Warszawa Phone 02 6286070 Fax 02 6288228 RUSSIA Philips Representation Office Ul Usacheva 35a 119048 Moscow Phone ...

Страница 74: ...emstad Curacao Phone 09 4612799 Fax 09 4612772 ARGENTINA Philips Antillana N V Vedia 3892 Capital Federal CP 1430 Buenos Aires Phone 011 4544 2047 BRASIL Philips da Amazônia Ind Elet Ltda Av Luis Carlos Berrini 1400 Sao Paulo SP Phone 0800 701 0203 CHILE Philips Chilena S A Avenida Santa Maria 0760 P O box 2687Santiago de Chile Phone 02 730 2000 Fax 02 777 6730 file D My 20documents dfu B2C ENGLIS...

Страница 75: ... 05 3687788 9180050462 Fax 05 7284272 PARAGUAY Philips del Paraguay S A Avenida Artigas 1513 Casilla de Correos 605 Asuncion Phone 021 211666 Fax 021 213007 PERU Philips Peruana S A Customer Desk Comandante Espinar 719 Casilla 1841 Limab18 Phone 01 2136200 Fax 01 2136276 URUGUAY Ind Philips del Uruguay S A Luis Alberto de Herrera 1248 Customer Help Desk 11300 Montevideo Phone 02 6281111 Fax 02 628...

Страница 76: ...6696 Pacific AUSTRALIA Philips Consumer Service Customer Information Centre 3 Figtree Drive Homebush Bay NSW 2140 Phone CIC 1300 363 391 PCE Service 1300 361 392 toll free Fax 61 2 9947 0063 NEW ZEALAND Philips New Zealand Ltd Consumer Help Desk 2 Wagener Place Mt Albert P O box 1041 Auckland Phone 0800 477 999 toll free Fax 0800 288 588 toll free Asia file D My 20documents dfu B2C ENGLISH warrant...

Страница 77: ... Dong Feng Road East Guangzhou 510080 SHANGHAI Philips Service Logistic Centre Consumer Information Centre P O Box 002 027 Nextage Department Store Puding New District 200002 SHANGHAI Philips Authorized Service Centre Consumer Information Centre 148 Fu Jian Road M 200001 Shanghai Phone 800 820 5128 toll free Fax 21 656 10647 HONG KONG Philips Hong Kong Limited Consumer Information Centre 16 F Hope...

Страница 78: ...ows Road Madras 600 006 NEW DELHI Customer Relation Centre 68 Shivaji Marg New Dehli 110 015 INDONESIA Philips Group of Companies in Indonesia Consumer Information Centre Jl Buncit Raya Kav 99 100 12510 Jakarta Phone 021 794 0040 798 4255 ext 1612 Fax 021 794 7511 794 7539 KOREA Philips Korea Ltd Philips House C P O box 3680 260 199 Itaewon Dong Yongsan Ku Seoul 140 202 Phone 080 600 6600 Local to...

Страница 79: ...ARACHI Philips Consumer Service Centre 168 F Adamjee Road Rawalpindi Cantt Phone 021 7731927 Fax 021 7721167 PHILIPPINES Philips Electronics and Lighting Inc 106 Valero St Salcedo Village Makati Metro Manilla Phone 02 888 05 72 Domestic toll free 1 800 10 PHILIPS or 1 800 10 744 5477 Fax 02 888 05 71 SINGAPORE Philips Singapore Private Ltd Consumer Service Dept Lorong 1 Toa Payoh P O box 340 Singa...

Страница 80: ...ce Centre 209 2 Sanpavut Road Bangna Bangkok 10260 Phone 02 652 8652 Fax 02 614 3531 Africa MOROCCO Philips Electronique Maroc 304 BD Mohamed V Casablanca Phone 02 302992 Fax 02 303446 SOUTH AFRICA South African Philips S V Div 195 Main R D Martindale Johannesburg P O box 58088 Newville 2114 Phone 27 11 471 5000 Fax 27 11 471 5020 Middle East file D My 20documents dfu B2C ENGLISH warranty warcic h...

Страница 81: ...ntre P O Box 7785 DUBAI Phone 04 335 3666 Fax 04 335 3999 EGYPT Philips Egypt Consumer Information Centre 10 Abdel Rahman El Rafei Mohandessin Cairo P O Box 242 DOKKI Phone 02 3313993 Fax 02 3492142 file D My 20documents dfu B2C ENGLISH warranty warcic htm 9 of 9 3 1 2004 6 00 46 PM ...

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