EN - 24
11/2015
Copyright © 2015, Fast ČR, a. s.
Troubleshooting
Troubles
Reason
Solution
Washing machine cannot
start up
Check if the door is closed tightly.
Check if power plug is inserted well.
Check if water supply tap is opened.
Check if button “Start/Pause” is pressed.
Check if button “On/Off ” is pressed.
Door cannot be opened
Machine‘s safety protection
design is working.
Disconnect the power.
Heating fault
NTC is damaged and heating
pipe is aging.
Can normally wash the clothes.
Only cannot wash with heating.
Shall contact the service center promptly.
Water leakage
The connection between inlet
pipe or outlet hose and tap or
washing machine is not tight.
Drain pipe in the room is
blocked.
Check and fasten water pipes.
Clean up outlet hose and ask a specialized
person to repair it when necessary.
Water is overfl owed
from the bottom of the
machine
The inlet pipe is not connected
fi rmly.
Outlet hose has water leakage.
Fix the inlet pipe.
Replace the drain hose.
Indicator or display does
not light.
Power is disconnected.
PC board has problems.
Harness has connection
problem.
Check if the power is shut down and power
plug is connected correctly.
If not, please call up service line.
Detergent residues in
the box
Washing powder is dampened
and agglomerated.
Clean and wipe the box.
Use liquid detergents or the detergents
special for drum.
Washing eff ects are not
good
The clothes are too dirty.
Insuffi
cient detergent quantity.
Check if the fi xing (bolts) has been removed.
If cabinet is installed on the solid and level
fl oor.
Check if there are any barrettes or metal
articles inside.
Check if the legs in the washing machine are
adjusted level.
Abnormal noise Great
vibration
