PHICOMM FPA-501 Скачать руководство пользователя

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Appendix C: Technical Support

Powerline Network Adapter

www.phicomm.com

Appendix C: Technical Support

Please contact PHICOMM technical support through PHICOMM website:

www.phicomm.com

Support via E-mail:

[email protected]

Before you contact technical support, please have the following ready:



Model number of the product (e.g. FPA-501)



Hardware version (e.g. Ver.: B1.0)



Serial number (S/N)

All these information can be found on the label at the bottom of your product.

Содержание FPA-501

Страница 1: ...Powerline Network Adapter FPA 501 User Manual User Manual V2 0 ...

Страница 2: ... Communication Co Ltd Without the permission of Shanghai Feixun Communication Co Ltd individual or party is not allowed to copy plagiarize imitate or translate it into other languages All the photos and product specifications mentioned in this manual are for references only as the upgrading of software and hardware there will be changes And if there are changes PHICOMM is not responsible for infor...

Страница 3: ...an extension cord between this product and the AC power source 9 When plugging this product into wall socket make sure that electrical socket are not damaged and no leakage for gas or water pipes to begin with 10 Place the connecting cables carefully so people won t stumble or walk on it 11 The powerline adapter should be operated from the type of power indicated on the marking label If you are no...

Страница 4: ...Hardware Installation 4 Chapter 4 Operation of Buttons 6 Secure the Powerline Network 6 Create a Powerline Network 6 Join an Existing Powerline Network 6 Leave a Powerline Network 6 Reset to Factory Default Settings 6 Chapter 5 Software Installation 8 Chapter 6 Phicomm PLC Utility 14 Main Tag 14 Local Device on your computer Upper Panel 14 Remote Device Lower Panel 15 Privacy 17 Diagnostics 18 ...

Страница 5: ...line Network Adapter www phicomm com System Information 18 Remote Device History 18 About 19 Chapter 7 Specification 20 Appendix A Troubleshooting 21 Appendix B Certification 22 CE Mark Warning 22 Appendix C Technical Support 23 ...

Страница 6: ...een devices Take notes that this Powerline Network Adapter works in pairs They should be connected in a same circuit With clean powerline the distance between two Powerline Network Adapters can reach 300 meters at lease but the actual distance may vary due to the environment To ensure data communication s security and multimedia applications this Powerline Network Adapter supports built in 128 bit...

Страница 7: ...ny Microsoft Windows Linux and Mac Operation System System Requirement a At least two AC 100 240V power outlets with standard home powerline b A computer with the following PC with Any Windows O S Mac O S or Linux O S Pentium III compatible processor and above Ethernet LAN card installed with TCP IP protocol 128 MB RAM or more 64 MB of free disk space Minimum CD ROM Drive ...

Страница 8: ...Off No network connection On The LAN cable is connected successfully Blinking Data is being transmitted over Ethernet Data Off The product is not connected to powerline network On The product is successfully connected to powerline network Blinking Data is being transmitted over Powerline network Button Function Security Secure the powerline network by pressing and holding for 2 seconds Reset Reset...

Страница 9: ...r 5 If possible try to ensure that the adapter is not plugged into a power socket that is near an appliance which has a motor like a washer dryer blender hair dryer etc Such appliances have been known to sometimes degrade the PLC Powerline Communication performance of the adapter If all the items listed in the previous section are verified you may install the adapter as follows 1 Connect one of th...

Страница 10: ...be transmitted over Ethernet cables what means you can extend your broadband connection or existing Ethernet network to other network clients by existing electrical wire Digital data voice audio and video can be transmitted between devices The following is the architecture of various applications of the HomePlug products ...

Страница 11: ...e Security button on powerline adapter B that connected to the same medium for less than 3 seconds the PWR light will also start flashing 3 Wait a few seconds then the PWR light will be solid on when the connection is formed Join an Existing Powerline Network Powerline adapters A and B form a powerline network powerline adapter C wants to join it 1 Press and hold the security button on powerline a...

Страница 12: ...7 Chapter 4 Operation of Buttons Powerline Network Adapter www phicomm com you can use the Reset button to leave the powerline network The device is then free to join another HomePlug logical network ...

Страница 13: ...s privacy and performs diagnostics by setting user defined secure powerline networks The Phicomm PLC Utility could help you to manage all of the HomePlug devices in the LAN Please follow the procedures below to install the Phicomm PLC Utility Take note that the following procedures are running in Windows XP For other Windows operating systems the procedures are similar 1 Double click Setup exe to ...

Страница 14: ...9 Chapter 5 Software Installation Powerline Network Adapter www phicomm com 4 Click Next again 5 Choose I Agree ...

Страница 15: ... 5 Software Installation Powerline Network Adapter www phicomm com 6 The next window will pop up click Install 7 After a short while the next screen will pop up Click Finish the WinPcap is successfully installed ...

Страница 16: ...11 Chapter 5 Software Installation Powerline Network Adapter www phicomm com 8 Then it will automatically install the Phicomm PLC utility Click Next 9 Choose I Agree and click Next ...

Страница 17: ...12 Chapter 5 Software Installation Powerline Network Adapter www phicomm com 10 Choose the installation location folder and click Next 11 Click Next again to continue the installation ...

Страница 18: ...utility is successfully installed Note After the successful installation you can manage the PLC devices with the Phicomm PLC utility If you still can not run the Phicomm PLC utility please first uninstall the Phicomm PLC utility and WinPcap from control panel then run the dotNetFx35setup exe finally install the Phicomm PLC utility and WinPcap from the beginning ...

Страница 19: ...ther HomePlug devices in the same network Local Device on your computer Upper Panel This area shows all local HomePlug devices connected to the computer s Network Card In most cases only one device will be seen In situations where there are more than one local devices being connected such as a USB or an Ethernet adapter the user can select the local device by clicking on it and then click Connect ...

Страница 20: ... Password By default the password column is blank and Enter Password button can be used to enter it To set the Password of the device it is required when creating a private network first select the device by clicking on its name in the lower panel and then click on the Enter Password A dialog box will appear The selected device name is shown above the password field and the password can be verifie...

Страница 21: ... the user to enter both a device name and the password A confirmation box will appear if the password was entered correctly and if the device was found in the powerline network If a device was not found the user will be notified and suggestions to resolve common problems will be presented Scan The button is used to perform an immediate search of the HomePlug devices connected to the powerline netw...

Страница 22: ...entering HomePlugAV as the network name or by clicking on Use Default Public Network Set Local Device Only The button can be used to change the private network name to all of the local devices If a new network name is entered all the devices seen on the top panel of Main screen prior to this will be no longer present in the new network You have to set the new network name to all local devices Set ...

Страница 23: ...ork name computer user name MAC Address of all Network card connected to the computer versions of all drivers and utilities etc Remote Device History The remote device history contains a history of all remote devices seen on the computer over a certain period of time All devices that were on the powerline network are listed here along with a few other parameters Devices that are active on the curr...

Страница 24: ...e can be deleted using the delete button A dialog window pops up with a confirmation message if we try to delete a device whose password has been entered About The About screen shows the software version You can select AutoScan to turn on or turn off the autoscan function Note Simply plug into a power outlet and do not use a power strip or UPS with the wallmount device This is a class B product In...

Страница 25: ... Power Save Compliance with EuP LOT6 2009 CoC Power Source AC 100 240V 50 60Hz Power Consumption 3Watt Normal 1Watt Power Save Mode Power Plug EU US UK Interfaces 1 x Plug 1 x Ethernet Port Buttons Reset Button Security Button LED Indicators PWR ETH Data System Requirements Windows 98SE ME 2000 2003 XP Vista Windows7 Linux Mac OS Others Operation Temperature 0 C 40 C 32 F 104 F Storage Temperature...

Страница 26: ... adapter s RJ45 port Make sure that the other end of the Ethernet cable is properly connected to the computer s LAN card or to your Cable xDSL Ethernet port Make sure your computer LAN card is properly installed and configured Make sure your Cable xDSL broadband access is working and configured correctly 3 The Data LED does not light up Double click to enable the Management Utility and click the S...

Страница 27: ...Warning Marking with the above symbol indicates compliance with the This is a class B product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures essential requirements and other relevant provisions of Directive 2004 108 EC ...

Страница 28: ...chnical support through PHICOMM website www phicomm com Support via E mail support phicomm com Before you contact technical support please have the following ready Model number of the product e g FPA 501 Hardware version e g Ver B1 0 Serial number S N All these information can be found on the label at the bottom of your product ...

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