Phiaton 900 LEGACY, Руководство пользователя, Страница: 14 / 16

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1) The power does not turn on:
- Charge the device. If the power does not turn on even after charging, contact Phiaton Customer Service.
2) The device does not charge:
- Check whether the USB charging cable has been properly connected with the device.
- Check whether the PC power is on and that it has been properly connected.
- When using an USB AC adapter, check to see that it is properly connected.
- Check by plugging into a different port or outlet to ensure it isn’t an issue with outlet or port.
3) The device does not pair:
- Check whether the power of the ‘Bluetooth Device’ you want to connect is on.
- Check whether the Bluetooth feature within the ‘Bluetooth Device’ you want to connect is enabled.
- Check whether the ‘Bluetooth Device’ you want to connect is within the supported range.
(Pairing is supported only when within 3 feet.)
- Check whether the Bluetooth profile within the ‘Bluetooth Device’ is compatible.
- Check whether the 900 LEGACY is in ‘Pairing Mode’.
- Power OFF, then try repairing again by following direction from 5. PAIRING WITH A ‘BLUETOOTH DEVICE’.
- Make sure the 900 Legacy is fully charged.
4) Music cannot be played:
- Check whether the power of the device and ‘Bluetooth Device’ is on.
- Check whether music is being played within the connected ‘Bluetooth Device’.
- Check whether the volume within the connected ‘Bluetooth Device’ is low.
- When using an audio cord, check to see that the plug is properly connected.
5) Noise is heard or the sound lags:
- Check whether there is an electronic device nearby using the 2.4 GHz frequency band and it’s also
Connected to the ‘Bluetooth Device’. (i.e. Wi-Fi routers, smart devices, baby monitors, and etc.)
- Check whether the connected ‘Bluetooth Device’ is far away from this device.
(Maximum communication range: within 33 feet.)
- Make sure there isn’t an issue with Wi-Fi if streaming.
6) The music sound quality is low:
- If the ‘Bluetooth Device’ you are trying to connect with this device is accessed to HSP, change the access to A2DP.
7) The other party cannot be heard while on a call:
- Check whether the power of the ‘Bluetooth Device’ you want to connect is on.
- Access Bluetooth through HFP or HSP.
- Check whether the volume within the connected ‘Bluetooth Device’ is low.
8) Outside noise is too high or not reduced:
- Check whether Noise Cancelling is turned ON.
- Check if AUDIO TRANSPARENCY has been activated
9) Product does not work or operation has stopped:
- Reset the device by simultaneously pressing the power button and connecting the USB charging cable.
- This will power off the device but will not delete previously deleted devices.
- This performs a hardware reset. Headphone power will be forced to quit but pairing history will remain.
- This method is recommended when headphone or function keys do not work.
10) The device is paired with PC/Laptop but does not work:
- PC/Laptop is equipped with various Bluetooth drivers depending on the manufacturer and it is possible it
does not support 900 LEGACY.
- Please contact to PC/Laptop manufacturer to download the latest software driver or for further assistance
in connecting to a ‘Bluetooth Device’.
16. PRODUCT ISSUES AND TROUBLESHOOTING